Paid to have my order by 9/29/21 and my order is still in production and it was supposed to be here yesterday! When I called customer service they refused to cancel the order and give me a refund. I asked to talk to a manager and she said they are unavailable that they will call me back at a later time but they will tell me the same exact thing. Very unhappy with this due to the fact I need these cards by Saturday and will not need them after that event!