Is Overnight Prints a scam or a legit company?

asked by Tom D. on 5/9/19

15 Answers
Thumbnail of user johnj1191

They are a scam. They will take your money and they'll send you back the worst products you've ever seen. My business cards had long white space along the right side and along the bottoms. The bottom area was cut crooked. They blamed this on my professionally-created artwork (by a national company that has done tens of thousands of previous business card designs) and then refused to make it right or refund my money. Spend the $5-10 more it takes to get it done right, go ANYplace else but these guys.

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Thumbnail of user sarahc951

Not legit. Scammers. They take your money and don't deliver on time. Also product is not as described at all.

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Thumbnail of user colleenc231

Their product and customer service is terrible. Don't waste your money and time. So disappointing! Buyer beware.

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Thumbnail of user saraf155

SCAM! They do not respond via customer service, they screw up your order and wont refund you. Do NOT use.

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Thumbnail of user sarahp554

Scammy company, does not provide reprints or refunds after purchasing.

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Thumbnail of user garyc401

Do not count on overnight delivery. Took four days and cost me some jobs

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Thumbnail of user jhonnathanc

Robbing people's money by hiding behind policies when the job is poorly done. Printed and cut.

Helpful  (2)
Thumbnail of user jesseb690

A scam. You will get no refund. They claim you can cancel before the order is being processed, but they have no outlet to easily cancel. You will have to try live support or call them, and when they hear you want to cancel they hang up on you.

Helpful  (1)
Thumbnail of user tariqs15

They seem legit, if poorly managed. I always could get a hold of someone given a bit of time, but I never got any satisfactory resolution.

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Thumbnail of user jessican38

This company seems like a scam to me. Poorly run, zero responsibility, no guarantee I will receive what I paid for.

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Thumbnail of user elisae46

It used to be a legit company; but it's operating more like a scam now. Their advertising of a 24/7 live chat and a customer service number are definitely a scam. Those never work, and emails are replied to 2-3 weeks later. I still haven't received my order, and someone else must be upset that I am in possession of their wedding save-the-dates instead. :(

Helpful  (0)
Thumbnail of user tkelley177

Scam. Worst company. Terrible product. Will steal your money and deliver a trash product.

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Thumbnail of user caris41

SCAM! Terrible customer service. I did not get my printings on time although paid extra money to receive them earlier. 3 days passed and still did not get them... I am not sure if I will get them one day. Customer services email did not answer me. Live chat said only "sorry". No refund or anything. Terrible customer service! Terrible! On their website there is a text:

"IF YOU NEED IT TOMORROW, WE WILL GET IT TO YOU TOMORROW
Don't be fooled by companies that say, "Fastest order-to-door delivery" and their "Rush Delivery" claims. This is important to consider since many online printing companies will state that they will begin printing your order the same day if the order is submitted by a certain time (usually around 12:00 Pacific time). For example, if a company states that they can print your product today and ship it next day air tomorrow, the turnaround time would be three days! This can be misleading, as many customers – understandably – expect to receive their order the next day. In fact, only one company can do this…Overnight Prints."

SO FUNNY! DO NOT TRUST THEM!

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Thumbnail of user maureenb453

Can't say it's a scam—they are in the print business. They have some shady tactics, though—poor ethics, and bad customer service. Bottom line, they don't deliver as promised. You can do better almost anywhere else.

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Thumbnail of user jarena

Hello Shirley, Yes Overnight Prints is a legit Company. If you are seeking more information about us you can research us at the Better Business Bureau or if you wish to get to know us more please feel free to visit our site at Overnightprints.com or you can email us at Service@overnightprints.com so that we can further assist you. Jhonnathan, we have messaged you a number of times asking if you could please message us or email us so that we can further assist you. Again you can reach us at 888-677-2000 or at Service@overnightprints.com

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