Review of Outlines: All the choices were wonderful. Pricing was perfect
Illinois
1 review
0 helpful votes
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April 16, 2022

Very satisfied, materials and quality are really good.
Not too many clothes and just enough to not be overwhelming.

Date of experience: April 16, 2022
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OutlinesReviews 33

4.2

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Outlines Reviews Summary

Outlines has a rating of 4.2 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Outlines ranks 1935th among Women's Clothing sites.

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3

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California
1 review
0 helpful votes
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It's ok
January 14, 2023

I have twice been charged for sending back dirty clothes. I have never done that. IF I try clothes on, then it is simply to see what they look like on me. I immediately take them off and pack them if I don't want them. I think it's just Another way to get money from the consumers. Extremely disappointed. The bras and panties are nice but not sorghum the money

Date of experience: January 14, 2023
New York
1 review
0 helpful votes
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The clothes & selection are great!
August 12, 2022

Every month I look forward to my new box! & always keep at least a couple items.

Date of experience: August 12, 2022
California
1 review
0 helpful votes
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Tailored to me
July 14, 2022

I love that my feedback is heard when I return items. I've only returned an entire box one time. Every other time, I've been so pleasantly surprised with the variety and my stylists ability to choose what works for me.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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My stylist really gets me. I love everything I receive... perfect fit also.

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
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Could be great
July 5, 2022

I have found some items that I really love! However, there is not much variety to the boxes. I feel like all the items are pretty similar. In the last box, I had the same shirt just different colors. I would have preferred something different. Even the styles of the clothes are all very similar. If that was diversified a bit more then this would be a great service. It's so easy to return the box and it is exciting having that box show up and trying on new things. The box is a little large too. Everything I have gotten so far could fit in a box half the size. I plan on continuing for now but if not much is different I may not continue.

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
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I have received a lot of loungewear and sports bras - but that's not what I'm looking for. Seems no matter how I update my profile, I still receive the same kind of thing. Further, the few things I have received that I've LOVED have been huge. And I can't seem to reorder in the appropriate size. I will try one more box, but I'm not impressed so far.

Date of experience: July 5, 2022
Ohio
1 review
0 helpful votes
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Service has gone downhill
July 2, 2022

I used the service in 2020 for about 8 months and had great success. I stopped my subscription since it was monthly and had gotten a large inventory of items. I turned my subscription back on this year, in the few months that I've reused the service I've been charged twice for damaged good on return. I am very particular on making sure that I put the items back in the original packaging. I also had one item that I never even opened and still got a damage fee. I feel like they are trying to garner extra revenue by charging these fees. I never once received a damage fee in 2020 and am very careful when I try items on.

Date of experience: July 2, 2022
Wyoming
1 review
0 helpful votes
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I like some of the clothes but not all. Wrong sizes, ugly colors and too many swim suits

Date of experience: July 1, 2022
New York
2 reviews
0 helpful votes
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Great picks!
June 22, 2022

I wanted to try a new company after using Stitch Fix. I was not disappointed in my choices! I had a great variety to choose from and everything fit perfectly.

Date of experience: June 22, 2022
Florida
1 review
0 helpful votes
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Always satisfied
June 16, 2022

I like most all that's sent to me. And the size is always right. Makes me venture out my co. Fort zone. I like it

Date of experience: June 16, 2022
South Carolina
1 review
0 helpful votes
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I seem to get items which are the same or slight variations. Less exciting

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
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Outlines box
April 28, 2022

Super happy with selection and quality of merchandise.

Date of experience: April 28, 2022
Illinois
1 review
0 helpful votes
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Very satisfied, materials and quality are really good.
Not too many clothes and just enough to not be overwhelming.

Date of experience: April 16, 2022
Alabama
1 review
0 helpful votes
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The only reason why I bought these was because I thought that they stay up on me and not slip down but they do, I would love to cancel my subscription please and thank I will not buy these ever again. Thank you for allowing me to try these..

Date of experience: April 11, 2022
Alabama
1 review
0 helpful votes
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Frequent shopper!
April 5, 2022

I actually liked my first box and had things i would not have picked myself. Definitely will order more boxes

Date of experience: April 5, 2022
Colorado
1 review
0 helpful votes
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Love Outlines
March 31, 2022

I have received 3 orders from Outlines and have loved everything they have sent me.

Date of experience: March 31, 2022
Idaho
2 reviews
0 helpful votes
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Damage fee
April 1, 2022

I received a fee for an item I didn't even try on. I took it out of the package, looked at it and put it back in the package and they charged me a damage fee of $20.00 for a product to purchase was only $14.00

Date of experience: March 2, 2022
Elena P. Outlines Rep
over a year old

Hi Cherlyn,

Thanks for taking the time to review us.

I understand you'd like to know more about the charge you received.

I'd be happy to assist you with this, however, I was unable to locate the account with the email you contacted us from.

If you could forward us the following information below, we'd be able to assist you further.

* Possible Email Addresses:
* Order Number:
* Billing Address:
* Billing Zip-code:

Hope to hear from you soon!

Best,

Maryland
2 reviews
0 helpful votes
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Nice outfits
March 2, 2022

Ive only had two Boxes. The first one was a miss but the second one I got better outfits. I didn't give it a give cause I wish I can get more clothes than lingerie and also the prices are a bit too high for me to pick more than one or two items. But aside from that beautiful clothes, great quality, excellent service, no complaints about that.

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
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So convenient
November 6, 2021

Love this service for intimate
Apparel. I'm trying things I would not
Pick for myself and —— husband loves the fashion show.

Date of experience: November 6, 2021
Washington
1 review
1 helpful vote
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Terrible customer service
October 21, 2021

Seems like a great deal at first but really the items are very expensive for what you get. The bonus is, it comes to your door and is picked for you. But beware! If you have any issues at all, there isn't anyone to contact! You will get their "sister" company who can only email someone that you want to talk to them and "hopefully" they will get back to you in 48-72 hours.

Date of experience: October 21, 2021

From the business

Outlines is a subscription service dedicated to delivering personalized styles directly to your doorstep for maximum convenience.
Our mission is to make shopping and getting dressed easier. We make bras & lingerie to flatter Your shape and support You beautifully. That's why we carry a vast size range, from petite to plus.

Our story: https://www.outlines.com/our-story

Questions, comments? We want to hear from you!
1-800-433-2367 (8:30-8:30 M-S EST)
help@outlines.com

www.outlines.com


outlines.com
New York, New York, United States