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Outlines has a rating of 4.21 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Outlines ranks 2413th among Women's Clothing sites.
Seems like a great deal at first but really the items are very expensive for what you get. The bonus is, it comes to your door and is picked for you. But beware! If you have any issues at all, there isn't anyone to contact! You will get their "sister" company who can only email someone that you want to talk to them and "hopefully" they will get back to you in 48-72 hours.
I have twice been charged for sending back dirty clothes. I have never done that. IF I try clothes on, then it is simply to see what they look like on me. I immediately take them off and pack them if I don't want them. I think it's just Another way to get money from the consumers. Extremely disappointed. The bras and panties are nice but not sorghum the money
I have received some of my favorite pieces from my outlines box. Great prices, great products, never had a problem always on time
Tip for consumers:
tell the stylist as much as possible about what you want
Products used:
Swimwear, bra sets
I wanted to try a new company after using Stitch Fix. I was not disappointed in my choices! I had a great variety to choose from and everything fit perfectly.
I have received a lot of loungewear and sports bras - but that's not what I'm looking for. Seems no matter how I update my profile, I still receive the same kind of thing. Further, the few things I have received that I've LOVED have been huge. And I can't seem to reorder in the appropriate size. I will try one more box, but I'm not impressed so far.
I like most all that's sent to me. And the size is always right. Makes me venture out my co. Fort zone. I like it
Its great to have clothes delivered to my home. They are neatly package, very well made and always satisfactory. I always love the surprise. Im not sure what im going to get but i always love it!
The only reason why I bought these was because I thought that they stay up on me and not slip down but they do, I would love to cancel my subscription please and thank I will not buy these ever again. Thank you for allowing me to try these..
I have found some items that I really love! However, there is not much variety to the boxes. I feel like all the items are pretty similar. In the last box, I had the same shirt just different colors. I would have preferred something different. Even the styles of the clothes are all very similar. If that was diversified a bit more then this would be a great service. It's so easy to return the box and it is exciting having that box show up and trying on new things. The box is a little large too. Everything I have gotten so far could fit in a box half the size. I plan on continuing for now but if not much is different I may not continue.
I love that my feedback is heard when I return items. I've only returned an entire box one time. Every other time, I've been so pleasantly surprised with the variety and my stylists ability to choose what works for me.
I received a fee for an item I didn't even try on. I took it out of the package, looked at it and put it back in the package and they charged me a damage fee of $20.00 for a product to purchase was only $14.00
Products used:
I took a $14.00 product out of the package, looked at it, I didn't try it on and put it back and they charged me $20.00 for a damage fee.
Hi Cherlyn,
Thanks for taking the time to review us.
I understand you'd like to know more about the charge you received.
I'd be happy to assist you with this, however, I was unable to locate the account with the email you contacted us from.
If you could forward us the following information below, we'd be able to assist you further.
* Possible Email Addresses:
* Order Number:
* Billing Address:
* Billing Zip-code:
Hope to hear from you soon!
Best,
My stylist really gets me. I love everything I receive... perfect fit also.
Love this service for intimate
Apparel. I'm trying things I would not
Pick for myself and —— husband loves the fashion show.
I like some of the clothes but not all. Wrong sizes, ugly colors and too many swim suits
I seem to get items which are the same or slight variations. Less exciting
Everything ordered fit perfectly and was a great experience for myself! The choices made for me by them was amazingly perfect and I loved them all! 100% reliable and enexpencive too!
Hi Rhonda,
Thanks for reviewing Outlines! We're delighted to hear that you enjoyed your shopping experience and feel amazing in your new sets.
We're always happy to hear from satisfied shoppers and hope we can impress you again and again!
Follow us on Instagram to discover our new looks: https://www.instagram.com/outlinesbox/
XO,
I love getting my outline box and seeing the choices that I get sent each month. It is so much fun to see what someone else picks for me and try on the items.
Hi Ellen,
We really appreciate you taking the time out to share your experience with us.
We work hard to meet customer expectations, and we're elated to hear you love our line. We look forward to serving you again.
I have twice been charged for sending back dirty clothes. I have never done that. IF I try clothes on, then it is simply to see what they look like on me. I immediately take them off and pack them if I don't want them. I think it's just Another way to get money from the consumers. Extremely disappointed. The bras and panties are nice but not sorghum the money
I love being able to try things on in my own home, seeing how things fit. If they don't fit right all I have to do is send it back, and keep what does fit.
Hi Crystal, we’re glad you had such a great experience with your box! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Everything they picked for me was so cute! My stylist knew exactly what they were doing! I can't wait to get my next box!
Hi Nicole,
Thank you for reviewing Outlines! We're so happy to hear that you enjoyed your shopping experience and the stylist selected the perfect items for you!
We're always happy to hear from satisfied shoppers and hope we can impress you again and again!
Follow us on Instagram to discover our new looks: https://www.instagram.com/outlinesbox/
XO,
I used the service in 2020 for about 8 months and had great success. I stopped my subscription since it was monthly and had gotten a large inventory of items. I turned my subscription back on this year, in the few months that I've reused the service I've been charged twice for damaged good on return. I am very particular on making sure that I put the items back in the original packaging. I also had one item that I never even opened and still got a damage fee. I feel like they are trying to garner extra revenue by charging these fees. I never once received a damage fee in 2020 and am very careful when I try items on.
Everything is usually really cute and fits really well you get to keep what you want and send back the rest In a postage paid Box it's super easy
Thank you for the great review, Daylyn! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I love getting my box every month and how easy it is to ship it back! I almost want it weekly!
I get very excited when my box arrives love love the sets I get so does my husband
Hi Dawn, we’re glad you had such a great experience with your box! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
It's always fun to discover what's in my Outlines box <3
I actually liked my first box and had things i would not have picked myself. Definitely will order more boxes
Gain trust and grow your business with customer reviews.
Outlines is a subscription service dedicated to delivering personalized styles directly to your doorstep for maximum convenience.
Our mission is to make shopping and getting dressed easier. We make bras & lingerie to flatter Your shape and support You beautifully. That's why we carry a vast size range, from petite to plus.
Our story: https://www.outlines.com/our-story
Questions, comments? We want to hear from you!
1-800-433-2367 (8:30-8:30 M-S EST)
help@outlines.com
www.outlines.com
Outlines is a subscription service dedicated to delivering personalized styles directly to your doorstep for maximum convenience.
Hi Carmen, we’re glad you had such a great experience with your box! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.