website thubmnail of OutboundEngine

OutboundEngineReviews 158

3.2
How would you rate OutboundEngine?
grey star
grey star
grey star
grey star
grey star

OutboundEngine Reviews Summary

OutboundEngine has a rating of 3.2 stars from 158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OutboundEngine most frequently mention social media, customer service and new leads. OutboundEngine ranks 27th among Marketing sites.

service
51
value
52
quality
52
New York
1 review
7 helpful votes
Follow April K.
Unfollow April K.
Send Message
Share Review
Report Review

OutboundEngine is helpful specifically because of the automation and the fact that my customers would only hear from me. That way, I would be sure to stay relevant in their minds. The price is the only negative comment I could have, it's more expensive than other similar solutions. However, the ease of use is exceptional.

Date of experience: May 12, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for your review! Here at OBE, we understand that time is the most valuable resource and we make it a goal to save our client’s time by automating their marketing efforts. We strive to provide our customers with the best service possible for a competitive price. Thank you for taking the time to highlight the ease of use of our products. Please reach out to us if you need any assistant in the future.
Best,
The OutboundEngine Team

New Jersey
1 review
10 helpful votes
Follow Gabrielle O.
Unfollow Gabrielle O.
Send Message
Share Review
Report Review

Needed something that could reach all customers, current and past. We needed an effective way to send an email to all past and current customers. OutboundEngine makes it much easier to get our name out there for new people to hear of us. Also, they bring new ideas of what people could be looking for and new ideas of ways we could help our clients. I love having the ability to send mass emails keeping our name in our customers minds.

Date of experience: May 8, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We appreciate your positive feedback! We are glad our products help you to stay in touch with your current and past customers and are easy to use. Please reach out to us if you need any assistance in the future.
Best,
The OutboundEngine Team

Georgia
1 review
1 helpful vote
Follow Ava Z.
Unfollow Ava Z.
Send Message
Share Review
Report Review

Great campaigns
April 29, 2020

Needed continued contact with clients, partners and referral sources; great automated campaigns; big time saver

Date of experience: April 29, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for your positive review about our products. We strive to provide our clients with easy to use automated services. And we are thrilled that they are able to save you time.
Best,
The OutboundEngine Team

California
1 review
6 helpful votes
Follow Charles P.
Unfollow Charles P.
Send Message
Share Review
Report Review

Client Marketing
April 23, 2020

I wanted to be able to use email and several social media channels simultaneously, but it was too much time to create content. Outbound provides good content and has easy to understand interfaces on site. I'd like a better distinction between current client marketing, and new prospect marketing; however, client marketing overall has been a success.

Date of experience: April 23, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We are so glad that you’ve had success with our products. We aim to provide our clients with the best service possible and deliver content that your customers love. Thank you for pointing out that our products help you to have a distinction between current customer marketing and connecting with new prospects simultaneously. We appreciate you taking the time to leave your feedback.
Best,
The OutboundEngine Team

California
1 review
1 helpful vote
Follow Philip M.
Unfollow Philip M.
Send Message
Share Review
Report Review

Helpful Program
April 13, 2020

OutboundEngine has helped me revive cold leads, since I didn't have the time to create a lot of content marketing. It's a bit expensive, but I can't wait to see how this program will help my business and expand our reach.

Date of experience: April 13, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We appreciate your positive feedback! Here at OBE, we strive to provide our customers with the best service possible for a fair price. We are glad our products help you to revive cold leads and hope that your marketing efforts pay off. Thank you for being a valuable customer.
Best,
The OutboundEngine Team

Utah
1 review
1 helpful vote
Follow Mary F.
Unfollow Mary F.
Send Message
Share Review
Report Review

Brand Awareness
April 9, 2020

It has helped me increase brand awareness and customer traffic. A good investment to dedicate to my website and newsletter. I like that the articles and information get shared on a regular basis so I don't have to think about the message myself to send out to my clients. Very helpful.

Date of experience: April 9, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for your positive review! We are thrilled that you found our product helpful in creating your brand’s awareness. We are here to help you achieve your marketing goals!
Best,
The OutboundEngine Team

Illinois
1 review
11 helpful votes
Follow Susan A.
Unfollow Susan A.
Send Message
Share Review
Report Review

Helps to maintain consistency, in addition to our other regular marketing efforts. We like the personalized nature of OE, customer service is good, and it's easy to customize/automate.

Date of experience: April 7, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We are glad our product helps you maintain consistency in your marketing efforts. Our mission is to provide our customers with the best customer service and user experience. Thank you for taking your time to leave a review!
Best,
The OutboundEngine Team

Massachusetts
1 review
6 helpful votes
Follow Priscilla F.
Unfollow Priscilla F.
Send Message
Share Review
Report Review

DON'T DO IT!
April 1, 2020

THEIR COMPANY IS A SCAM! I had am trying to cancel and they are debiting my bank account two times this month for $498,00 Do NOT ENGAGE THIS COMPANY! I am file for damages with the attorney general's office in Massachusetts!

Date of experience: April 1, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We are truly interested in hearing constructive feedback but from the tone of this review it appears that this was not a good fit for either of us. Please reach out to us at feedback@outboundengine.com, so we can look into the issue with the payment and help you resolve it.
Best,
The OutboundEngine Team

California
1 review
11 helpful votes
Follow Megan L.
Unfollow Megan L.
Send Message
Share Review
Report Review

I really like the automated elements of the service, especially the reminders when to reach out at tight time. The outboundengine service is cheaper than hiring someone in-house to perform the marketing tasks I need, and I really like the content and email blasts. Very professional-looking. I would highly recommend this service.

Date of experience: March 25, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for your positive review! We are glad that you found our product helpful and efficient in achieving your marketing goals. We always aim to provide our customers with the best service possible for a fair price. Thank you for sharing your experience with our automated service!
Best,
The OutboundEngine Team

New York
1 review
0 helpful votes
Follow Sabrina C.
Unfollow Sabrina C.
Send Message
Share Review
Report Review

I wanted to contact a wider group of potential clients and I don't have the marketing knowledge to do it myself. Outbound provided much-needed help with getting things going and getting my new marketing ideas off the ground.

Date of experience: March 23, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We are glad that our service helped you to get your marketing ideas off the ground! We take pride in helping our customers achieve their goals at a fair cost. Thank you for taking your time to leave a review!
Best,
The OutboundEngine Team

California
1 review
0 helpful votes
Follow Don K.
Unfollow Don K.
Send Message
Share Review
Report Review

Client interaction
March 21, 2020

It's helped me a lot with client interaction and makes posts on platforms for me. I like the "out of sight out of mind" capabilities of the program and like how easy it is to set up and use.

Date of experience: March 19, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

We are glad that you thought our program was easy to set up! Here at OBE, we strive to provide the best user experience to our customers with our automated services. We appreciate your feedback!
Best,
The OutboundEngine Team

California
1 review
0 helpful votes
Follow Carly J.
Unfollow Carly J.
Send Message
Share Review
Report Review

Works for me!
March 14, 2020

My favorite thing about outbound engine is that it is easy to use and works for me. I feel it not only maintains social media postings but keeps in touch with my sphere. The staff is helpful and it's saved me a lot of time.

Date of experience: March 12, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for taking the time to leave your positive feedback! Here at OBE, we strive to provide our customers with the best service possible to help them achieve their professional goals. We are glad our products help you to keep in touch with your sphere. Thank you for being a valuable customer.
Best,
The OutboundEngine Team

New Jersey
1 review
9 helpful votes
Follow Shalita W.
Unfollow Shalita W.
Send Message
Share Review
Report Review

STAY AWAY FROM OUTBOUND IT'S HORRIBLE, *******@outboundengine.com... There are so many products and service that are half the price. This company is a JOKE. I was paying close to $300 per month and with a simple unsatisfied phone call I reduced it to half around $175. There simply is no value and a fair price for their services from experience is $30 per month. TOTAL SCAM and yes they do promise service that do NOT exists. My only saving grace is that this will be a business write off.

Date of experience: March 11, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We deliver the best price to value feature for feature in the industry with over $1200 in value for less than $300 per month. We are truly interested in hearing constructive feedback and try and remain productive in implementing changes. From the tone of this review it appears that this was not a good fit for either of us. We extend to you genuine wishes that you find a software product that best meets your specific needs.
Best,
The OutboundEngine Team

New York
1 review
7 helpful votes
Follow Sammy P.
Unfollow Sammy P.
Send Message
Share Review
Report Review

It helps me stay top of mind with my past clients and database. I have great intentions for my business, but no time to do a lot of these small marketing/outreach tasks myself. Outbound works by it self in the background and is easy to set up and use.

Date of experience: March 9, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for leaving your positive feedback! We are thrilled you found our products easy to use. Here at OBE we strive to help small businesses to reach their goals and provide the best support possible. We appreciate your business. Please reach out if you need any assistance in the future.
Best,
The OutboundEngine Team

Texas
1 review
10 helpful votes
Follow Dale P.
Unfollow Dale P.
Send Message
Share Review
Report Review

Raquel is the worse! This business is a scam. I recommend everyone who has dealt with this scam company report them to your local news. I also recommend that you report them to the Better Business Bureau for enticing customers to sign up for marketing strategies and support that DO NOT exist. They just want your money and once you sign up you are now cemented in this one-sided contract for at minimum 90 days. One day over 90 days you are now locked in for another 90 days, I made payments for ZERO work! Who does that?

Date of experience: March 5, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We deliver the best price to value feature for feature in the industry with over $1200 in value for less than $300 per month. We are truly interested in hearing constructive feedback and try and remain productive in implementing changes. From the tone of this review it appears that this was not a good fit for either of us. We extend to you genuine wishes that you find a software product that best meets your specific needs.
Best,
The OutboundEngine Team

Malaysia
1 review
14 helpful votes
Follow Raquel T.
Unfollow Raquel T.
Send Message
Share Review
Report Review

I responded to * Message through direct messaging channels, and have yet to receive a response. I would like to update the public on that Outbound Engine are still liars and now thieves since they keep trying to charge my account for services they did not and cannot provide. If this company attempts to do business with you, run at the first sight because from the constant harassment and deception the company provides it is no wonder how they have not shut down already or been sued into oblivion.

*Personal information redacted by admin

Date of experience: February 29, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We deliver the best price to value feature for feature in the industry with over $1200 in value for less than $300 per month. We are truly interested in hearing constructive feedback and try and remain productive in implementing changes. From the tone of this review it appears that this was not a good fit for either of us. We extend to you genuine wishes that you find a software product that best meets your specific needs.
Best,
The OutboundEngine Team


***Fraudulent Company*** RUN!
February 5, 2020
Previous review

First, let me state that I am pretty sure any positive reviews left for Outbound Engine are from workers in the company, and the one-star reviews are the only authentic reviews. The way Outbound Engine handles its business is extraordinarily fraudulent and shady at best. This company will make several promises of their capabilities and features that they simply do not offer, and I can give you a list of at least a solid dozen but wouldn't want to bore you. The main take away you need to know when thinking about dealing with this company (because you are already well aware of if they have somehow found a way to sucker you as they did us) are the following points:

-The person handling your account does nothing to help with content creation and additionally lacks the skillset so can't even speak the same language about marketing techniques or design (basically just an unnecessary middle man with no value)

-Outbound Engine will not take the time to discuss your company, your niche, what makes your company different from everyone else, our your goals for your company. Instead, they craft generic emails based off the broad field you work in (ex. If you are a car wash company that specializes in your own turtle wax, they will only create general content for you based on car washes); which anyone that knows anything about marketing knows you need to make yourself stand out in the crowd, but it is impossible for them to help you with that when they don't take the time to get to know your business

-The "manager" from Outbound engine we spoke with, genuinely believes that two emails a month to your client base is more than enough to generate and keep customers anyone that has a basic understanding of marketing would know this not to be the case; there can easily be a debate on what the best number is but in reality it varies based on your customer and the fact that he refused to believe otherwise showed me how "green" this company was and that they have novice running the site.

-If you do call the company out on fraud, they will refuse to get back to you and even if you literally have not moved passed the fail of their onboarding, they will not refund your money despite lying about what they have to offer

-They refuse to give you a written contract and go solely based on a verbal agreement that they are also unable to provide a copy of to you

-This company will fight you tooth and nail to stop doing business with them and charging your card even they are the ones that lied to get your business
Additionally, if you speak to the "manager", he will consistently avoid your request for a refund and proof of contract while trying to make deals with you to keep your business, which ironically proves just how guilty they are of fraudulent activities. Outbound Engine reminds me of someone that purchased a bad car at an off-brand car lot, and the car breaks down immediately after you sign for it (haven't even left the lot), and when you ask for your money back, they first try to make it seem like you're crazy and the car is actually what they promised, but once you catch them in the lie, they offer you a reduce price but refuse to give you all your money back. They are bad business and need to be thoroughly investigated for fraud; I wish I would have believed the reviews when they preached this company was a fraud. My team and I will be filing several complaints on Outbound Engine in hopes of avoiding them from scamming anyone else.

Date of experience: February 5, 2020
New York
1 review
0 helpful votes
Follow Shay T.
Unfollow Shay T.
Send Message
Share Review
Report Review

Outbound has great tech support and is intuitive to use. Very user-friendly. I love the consistency and how much time I am able to save by using it.

Date of experience: February 28, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you so much for sharing your experience with OutboundEngine! We strive to deliver the highest quality of service to our clients. We are glad you were satisfied with our products and tech support!
Best,
The OutboundEngine Team

Washington
1 review
1 helpful vote
Follow Sami G.
Unfollow Sami G.
Send Message
Share Review
Report Review

I have tried to get removed from their list so many times. Regular calls from fake numbers and extremely pushy sales pitch

Date of experience: February 28, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you for your review. It’s clear that you aren’t satisfied with our calls. Please reach out to us at feedback@outboundengine.com, so we can remove you from our call list.

Florida
1 review
10 helpful votes
Follow Mike P.
Unfollow Mike P.
Send Message
Share Review
Report Review

OBE helps me with time, efficiency, and effectiveness. I needed an organization to handle my social media because of a lack of time on my part, plus OBE has great tailored social media content. It would be helpful to have more scheduled or pre-determined calls with OE managers, especially during the initial onboarding period. However, I've really enjoyed the program and it's been a lifesaver in terms of my social media and overall online presence. I'm able to give my clients a lot more relevant content and they know I'm willing to engage with them.

Date of experience: February 27, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

Thank you so much for sharing your experience with OutboundEngine! We strive to deliver the highest quality of service and assistance to our clients to help them achieve their marketing goals. We are glad you were satisfied with our onboarding process and services overall. We appreciate your business.
Best,
The OutboundEngine Team

Tennessee
1 review
12 helpful votes
Follow Laura L.
Unfollow Laura L.
Send Message
Share Review
Report Review

I'm definitely not a fan. One of their staff and I just went round for round about how I feel about their company. All he could state is he thought it was worth my money. If I thought it was I wouldn't want out of my contract.
They made promises they didn't keep and want to keep charging us. It's beyond ridiculous. Don't waste your money.

Date of experience: February 24, 2020
OutboundEngine R. — OutboundEngine Rep
over a year old

While no company is perfect we stand behind our product and our employees and have 10,000 satisfied customers. We deliver the best price to value feature for feature in the industry with over $1200 in value for less than $300 per month. We are truly interested in hearing constructive feedback and try and remain productive in implementing changes. We extend to you genuine wishes that you find a software product that best meets your specific needs.
Best,
The OutboundEngine Team

From the business

We make businesses look great online & keep them in front of their networks to build stronger relationships, uncover new opportunities and drive referrals.


outboundengine.com
Austin, TX, United States