website thubmnail of OurTime
How would you rate OurTime?
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Arizona
2 reviews
5 helpful votes
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No customer service
March 14, 2023

After several months i needed a verification code to log on. Never asked for it. Don't answer their phone. Wanted it removed and they did nothing, just lip service. Terrible site.

Date of experience: March 14, 2023
Wisconsin
2 reviews
13 helpful votes
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I called a tv station to expose this site but no response. So here I am I found 54 identical profiles. I get site generated flirts the profiles say they did not send all the time. I posted it on my profile all 54 profiles and poof my profile got completely erased! There is no way to contact them. I canceled right away we'll see if they stop billing me. From what I see here that is going to be a problem. Let alone trying to get a refund. Bad site. Rip off

Have to face it at my age they are like parking places all the good ones are taken and the rest are handicapped.
UPDATE I contacted the BBB and They have to respond by the 14th.
The BBB said they did not reply to the complaint of coarse. So now it goes against them with the BBB.
The company is crap just a big rip off.

Date of experience: March 12, 2016
Washington
1 review
8 helpful votes
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Big let down. Dont bother!
February 10, 2023

Im an active member of this site who is actively looking for someone to seriously date. Signed up on 2/1/2023. Today is 2/10/2023. I Was given an introductory price of 19.33 - half off the regular price - for a one month membership, which is the only reason I signed up.

Dont waste your time with this site, however. Since im actually out there looking for a match, my strategy is to write messages to any woman whom I find attractive who ALSO fits the bill in her profile description. That said, I have LITERALLY messaged maybe 150 women over the last three weeks, If not more, just seeing who responds and hoping for the best. Some messages are a quick introduction of myself. Some are quite long depending on what they have to say in their profile. Here's some take aways:

1. Ive heard back from only 4 of the 150 women Ive written.
2. Ive gotten only one like the entire three weeks ive been a member. Perhaps im just ugly...?
3. The site claims to give an indicator flag that is visible when someone has read a message. I dont see an icon from anyone, whether they responded or not. Theres no way to tell if anyone is even getting these messages.
4. There's also no way to tell how long someone has been a member or when was the last time they were logged in.
5. SO... All that being said, im beginning to honestly wonder if the vast majority of "profiles" are fake or just plain so old that they're no longer active. There's no way to know if the person you're writing to is even still alive! Either way, the results have been 100 percent disappointing. Enter at your own risk.

Date of experience: February 10, 2023
GB
1 review
5 helpful votes
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Call me naive, but I could not image such a scamming waste of my time and my money. Every morning carfeully reading profiles put forward as ''matches'' only to find scamming profiles supported by an organisation that uses algorythms to fleece us ''senior'' folk that should be old enough to know better.
Many hours spent writing (I thought!) to ''matches'' that never respond.
Dreadful BS that get even worst - twice I thought I had unsubscribed only to find that somehow my ''membership'' had been reactivated. I have now deleted my profile (I hope!)

Date of experience: June 18, 2022
Texas
1 review
4 helpful votes
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Can you hear me now?
March 29, 2023

I have been a customer since last September. I cannot log on because the verification puzzle times out on time. I have tried 23 times and the people at Out Time make it impossible to call someone on the phone. Their toll-free line is NOT connected right now.

I have also used other sites and this one is the poorest so far because of (THE LACK OF)customer service. Williamc Dallas TX

There is no way to contact these people at Our Time

Date of experience: March 29, 2023
Washington
2 reviews
2 helpful votes
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Rip Off!
December 21, 2021

Glitchy site, not user friendly, I have my pic posted but some people saying I don't have a pic, no way to make it seen. I get flirts from people that never sent one wasting my time. I paid for basic membership & it's not worth even $1. PASS ON THIS ONE!

Date of experience: December 21, 2021
Maryland
10 reviews
59 helpful votes
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Spammers and scammers
October 7, 2021
Updated review

Update to my last review, after, over 800 messages sent out only got 16 "responses", 11 were definite spammers/scammers. AVOID O. T. and any site part of their SCAM. Maybe one day enough "Customers" will file a Class action lawsuit against these scam,"Dating" sites

Date of experience: October 7, 2021

Worse site out there
September 28, 2021
Previous review

Sent out over 280 messages. Received 14 responses, of those 14,10 were spammers with phoney profiles. Contacted O. T. and reported them, nothing happened.The other 4 were scammers, wanting money.One of them wanted me to send her $50,000 to complete a project? Didnt start asking until "texting for 10 days. Asked numerous tomes for a phone number to "talk", she said her phone was screwed up, will enclose a photo of this scammer.So, if you find her on O. T.,,,,,,, Avoid her like the plague. Here is another scammer on O. T. she calls herself,"Liz" she needs help getting a replacement phone

Date of experience: September 28, 2021
New Jersey
1 review
7 helpful votes
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Bad dating site
July 12, 2023

Customer service is useless
i contacted them 3x to try and rest my password with no help
They then flagged me as a fraudulent user without giving me a reason
I only found out about it because this girl i was seeing forwarded the email she got
Then they keep peoples profiles on there who are obviously no longer active because they dont respond to your messages or likes
Avoid this site at all costs

Date of experience: July 12, 2023
New Jersey
3 reviews
36 helpful votes
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Some comments unfair
February 8, 2016

After reading some of the reviews for OurTime I had to add one, as I think they are a bit harsh. Sure, there are better sites (obviously PrimeTimeLove springs to mind along with one or two others) but generally OT is fine and no where near as bad as some are making out.

Date of experience: February 8, 2016
Arizona
3 reviews
14 helpful votes
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Exploits the elderly
November 25, 2023

I helped my 74 year old grandfather who is a widower and looking for a companion get set up on his site. I took pics for him, filled out the profile and questions with him, got him a login, verified the account with him, and showed him how it worked. All pics were blurred out and you have to pay to see who liked your profile. I paid almost $80 for a 3 month subscription so he could use these features. Again, showed him how to use it and let him loose. Within 5 minutes of him using the app while next to me, his account was logged out and blocked. I contacted customer support- no phone number is available. The response I received via email was that there was a violation in the pages long terms and use agreement. Nowhere in there do I see where he would have violated this agreement within 5 minutes of use. I asked for a reason and the response was they cannot provide more information on what was violated, even in regards to your own account. I met my husband on a dating site and it took a lot to get my grandpa to put himself out here, so it's so disappointing that this was his first experience. This site and app preys on the vulnerable elderly population and is a scam.

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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OurTime is a Scam
October 23, 2021

OurTime dating site is ran by dishonest scamming operator(s). I just paid fir a membership and supposedly those messages are coming from profiles, but they enter the messages automatically to send to you and they are all the sane messages.

I can't get into my account when I just paid. There's no automatic changing of password in case you forgot a password. You have to contact them. I want to take down my pictures and I tried contacting them, and no response regarding how I could retrieve my profile so u can take down my pictures.

OURTIME IS A SCAM. DO NOT USE THE SITE.

Date of experience: October 23, 2021
Texas
1 review
3 helpful votes
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Absolutely the worst.
March 23, 2023

Have tried a couple sites and ourtime is absolutely the worst. Can't block people, had preferences but sent me people completely opposite to my preferences.

Date of experience: March 23, 2023
New York
1 review
2 helpful votes
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Not as described
August 22, 2017

I paid 121 $$ for six month and I expected to find somebody without annoying advertisements interruptions, every 2 seconds ad pops up covers all screen, without option to remove it, its very disturbing, I plan to cancel membership, if I need to watch advertisements I can watch it for free and not for money, will go back to other dating site

Date of experience: August 22, 2017
Kentucky
1 review
2 helpful votes
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Scammers
November 23, 2022

There are men on this site, that have taken someone else's information and are using to try and get women to transfer money from an account they say is theirs, without EVERY MEETING YOU FACE TO FACE! Then when you don't do it the number that you have been communicating with is disconnected, they only will text you or ask you if you have a Google account and they will only talk on the phone for like 1 min because they are burner phones, so they can get rid of them and can't be traced, they say they are from a different country like Norway, Poland but they sound African. This is pictures of the guy or someone's identity they were using very Thick accent..

Date of experience: November 23, 2022
Florida
1 review
10 helpful votes
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Keeping me out
January 22, 2020

The computer has been keeping me out, I have not been able to let the people I have talked to, do anything
About it. Long years ago I was a member and I gave them my email and now they are telling me I already have
An email, because they are using the old one and I am paying for a new one. I still have the same email from
Years ago and they are telling me I am using somebody else email.

Date of experience: January 22, 2020
Washington
1 review
4 helpful votes
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I could not read any incoming emails 2 days before my subscription expired without clicking the upgrade button. Totally not worth it. Don't bother to join!

Date of experience: July 20, 2017
Missouri
1 review
9 helpful votes
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Opinion
August 5, 2018

Preying on the most vulnerable. Older people are alone and looking for companionship in their later years and this site takes advantage of them by posting false profiles.

Date of experience: August 5, 2018
Washington
1 review
2 helpful votes
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Every move you make in there they want more money to " increase your odds of meeting someone"
Leave well enough alone.
I paid for a month and will not do it it again!

Date of experience: August 12, 2022
Ohio
1 review
2 helpful votes
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Please use caution. Scammers or horny men! There are real people on the site. Just discussing. I am not a prostitute! Taking a pic of your $#*!. Yuk total turn off! Actually scary!

Date of experience: March 4, 2022
Arizona
1 review
2 helpful votes
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Questionable ethics
August 18, 2023

Overt attempt to pretend this is an active site...deliberately deceptive and strangely unrealistic amount of views with virtually no contact. Appears most people are not members and unable to respond

Date of experience: August 18, 2023

Overview

OurTime has a rating of 1.5 stars from 441 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 52nd among Senior Dating sites.

service
113
value
125
shipping
31
returns
42
quality
103