OurTime Questions & Answers

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Here’s what consumers have asked with answers from OurTime staff and previous consumers.

19 questions answered
16% answered in 1 day
Question:

What do the shaded areas mean on particular profiles

Answer:

Not sure what you mean by the shaded areas. But never mind, I agree with Alex H, don't get involved with them, they are just after your money. The reply rate is extremely low and the site is full of fake profiles. You will just lose your time with it ( like I did and I regret it). It's important to find a legit site, the site that should suit you best and I found mine: https://j4l.com/402007 It's 100% legit and valid and they don't resort to bots and fakes. I met my girlfriend through them so I know it's a working site!

By Shawn C.
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Question:

I want my money back! this site is constantly down

Answer:

They are charging me and I cannot get on this site, I want a refund as I have not been able to use this site,

By Kevin T.
Question:

I asked to cancel any renewal and you shut off my service, i can't seem to be able to get in touch with the company via their website. and they haven't returned any of my money.

Answer:

That is exactly what happened to me. They are just awful with regard to customer service and internet security.

By Eve M.
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Question:

Why does our time post profiles onto it's members "my views" when the customer never views them?

Answer:

KAl us correct. When you log on, there are a couple of profiles thT show up for you to rate. You have now just viewed them wether you realize it or not! If you go to your "who I have viewed" you can see that you've viewed them but not by choice!

By Montana J.
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Question:

I've sent many messages ... they're not obscene or suggestive, pushy or obnoxious, just simple, friendly communications ... but i get almost zero replies. is that typical, or am i doing something wrong?

Answer:

No, you're doing anything wrong. This is a total scam site. I show I've had 87 views, without 1 contact. I have contacted several people & wound up with a scammer from this site asking me for $25,000. Per Our Time's instructions, I reported it, but never heard from "so called investigator". STAY AWAY FROM THIS SITE.

By D R.
Question:

How can you tell if someone got your message? and if someone has viewed my profile a number of times but not reached out yet show up on chat all the time what does that mean?

Answer:

You can't unless they respond to you, OR pay OurTime for a message they the user got your note.

By P B.
Question:

Commercial on tv says free trial for a week i did profile but cant look at any messages

Answer:

Welcome to the dating site rip-off! They are all that way.

By P B.
Question:

If you block someone do all the messages you sent back and forth get deleted?

Answer:

No.

By Lucy C.
Question:

They just over charged me times 4, (new subscription) have no phone number, and i just get auto replies to my emails. can anyone advise how to speak to someone?

Answer:

888-892-2065. My bank gave me the number because when they fraudulently charge your account, the phone # shows in bank records!

By Debra J.
Question:

How do i prevent seeing profiles without a picture?

Answer:

You can't

By Debra J.

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