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Optima Tax Relief

How would you rate Optima Tax Relief?
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Illinois
1 review
0 helpful votes
Follow Anita Y.
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At ease
August 14, 2023

I am not completely finished as of yet. So far everything is going well. Didn't understand the lingo about taxes. I understand the process because it's explained to me what they're doing. I wil know something soon I keep you posted.

Date of experience: August 14, 2023
Florida
1 review
0 helpful votes
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Optima Tax helped me to resolve my IRS debt. Although it was a 3 plus year journey with Optima Tax, they were able to reach a final decision which in turn made me a very happy and satisfied customer. I would definitely recommend their services to anyone in need.

Date of experience: September 12, 2023
Washington
1 review
1 helpful vote
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SCAM
April 15, 2024

We started with Optima Tax back in November of 2022. We reached out to them asking if they were able to help us with our 940's for federal. They stated yes but it was going to cost $22,000.00 to do so. We paid our first payment on 11-17-2022. We finished paying them on 8-17-2023. Since we paid them in full in the amount of $22,000.00, we have not heard anything from them! When I would call, they would ask to send them the last 3 months of pay stubs. I have tired numerous times to ask for the resolution from the IRS but no response. Need Help! Don't call them...

Date of experience: April 15, 2024
Missouri
1 review
1 helpful vote
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I have been waiting over a year now for a resolution and they never call back when requested. The people you talk to say they aren't part of your team so they can't help you. And the "team" never calls back. I paid over two thousand dollars and I believe it was all a scam.

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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I have been searching a company that would help me with my IRS problems. I came upon Optima Tax Relief on my emails. I called a gentleman named Andre and he explained how Optima Tax Relief works and if it would be beneficial for me. He was very informative and very helpful to me.

Date of experience: July 29, 2023
New York
1 review
0 helpful votes
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So far I've been very happy with optima I had minimal paperwork from my business because I got sick and when it got shut down the previous owner threw my paperwork away and optima has been able to work with that and I'm very thankful I have an appointment on the 19th at 2:00 p.m. to find out the final outcome I pray the optima has gotten rid of my bill because I have given optima all my money I have no money to pay taxes I am disabled living on fixed income

Date of experience: September 11, 2023
Virginia
1 review
0 helpful votes
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No Impressed At All
September 13, 2023

I contacted Optima with the hopes of getting help with IRS back taxes and all I received was a bunch of bull. Everything they tell you is read off of a script. After I paid the initial fee I was told that someone would call me to confirm information and go over other details, which they did a week later. I requested to speak with the gentleman that was handling my case and was given the run around until I threatened to cancel. I finally received a call back from the representative and was not pleased at all. I was advised that I owed the IRS far more than I actually did and then was advised that I would have to pay Optima a small fortune in order for them to handle my case. I declined the offer because I couldn't afford their fee. I was told in the beginning that I would get my money back if canceled within 14 days and have yet to receive a dime. I do not and will not recommend Optima Tax Relief to Anyone...Ever!

Date of experience: September 13, 2023
Texas
1 review
0 helpful votes
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Best choice I have ever made!
July 14, 2023

It took a while to get everything settled with the IRS, but it was definitely worth the wait!. I did not get to talk with all of the "behind the scene" people,and they are the unsung heroes,in my opinion,but I did have the pleasure of communicating with Adriana and she did a fantastic job! I applaud everyone that worked on my case. Optima did everything they said they would do,and I could not be more pleased with the outcome! If you are having IRS issues,I highly recommend you get on the phone with optima TODAY!

Date of experience: July 14, 2023
Tennessee
1 review
1 helpful vote
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Optima tax is a scam
August 16, 2023

They lure you in with a saleperson who will tell you what you want to hear so you pay upfront, this person has literally no idea if they can help or not. Then they stall for a year so they can do your next years taxes and hope some money hakes out. When it doesn't they set up a simple payment plan anybody could do with the IRS. That's all. I spent 3k on Optima, after a year of stalling I owed the entire amount to the IRS as well as roughly 2k in penalties and interest. They then offer everyone $350 to sign an agreement not to disparage the company. You can read all the fake positive reviews, but look at the negative reviews- every one of them says the exact same thing- those are the ones that are true

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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My Testimonial
June 15, 2022

I had recently found out that the person we trusted with our taxes, stopped filing them. For two years... I decided to contact the professionals at Optima tax. I did not know where to begin, Albert listened to me, he explained to me the process of how they work and yes, they can help. Martha M. Filed my back taxes as soon as i was able to get the documents to her. My case manager Lois Kept me informed about my case every step of the way through resolution. Turns out we were owed a refund. The first check we have received already... I would recommend using Optima Tax 100%

Date of experience: June 15, 2022
Iowa
1 review
0 helpful votes
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Optima review
January 24, 2022

We were happy with most of the process. However, we agreed to have both State and Federal taxes reviewed and resolved and are still waiting on state tax resolution. I believe communication could be better when Optima is requesting data, ie an email or phone message instead of having to check the portal daily.

Date of experience: January 24, 2022
Mississippi
1 review
0 helpful votes
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PROMISES KEPT
January 13, 2021

When we initially spoke to a representative at Optima, we were assured they would do everything they could to assist us with our tax problem. We decided to sign with them, because we knew we needed help. It was a very stressful time, but we immediately felt better after talking to them just once. We provided all of the documents they asked for, and responded quickly to their calls and requests. We did our part. In turn, Optima got us a better outcome than we ever expected. Every single representative and attorney we spoke with was polite, professional, and thorough. We highly recommend them!

Date of experience: January 13, 2021
Alabama
1 review
0 helpful votes
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They did a good job
August 26, 2022

They did a good job. They helped us get things figured out with payments to the IRS so we did not lose our house. I wish they could have save us some money but, that is the way it goes. The people were helpful and friendly. Thank you so much.

Date of experience: August 26, 2022
North Carolina
1 review
0 helpful votes
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This review is particularly about Ruth Rodriguez because she has been the only positive result during this seemingly long process with Optima Tax. Working with Ruth was a pleasure. Ruth helped move us forward in preparing the necessary forms needed. I honestly don't know what we would've done without her. Ruth reached out when we had no idea how to fill out the forms Optima asked us to return to them. Working with her made the process comfortable and uplifting during a stressful time. Ruth has been both professional and personable. Though we still have a ways to go in this tax process "because of Ruth" we feel confident Optima Tax has our best interest in mind and will lead us though to the end.

Date of experience: June 3, 2022
Washington
1 review
0 helpful votes
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Happy with my results
January 27, 2022

I was very pleased with the results of the income tax nightmare that was mine. I'm able to pay it off with the settlement of $200 per month. It will be paid off in six years, which, again, makes me very happy. The professionals I dealt with were extremely satisfactory. My only complaint was how long it took to get through to someone. I was often on hold listening to dreadful music for 20 minutes. I am a happy customer.

Date of experience: January 27, 2022
Texas
1 review
0 helpful votes
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Optima experience.
March 5, 2022

At first i did not know what to expect. But the staff at Optima walked me though every step, making sure that i understood the process. They are very professional and knowledgeable in there field. I learned a lot from every Person at Optima who helped me. I will not forget that. Thank You for all your help. Optima Tax Relief is the BEST.

Date of experience: March 5, 2022
Nevada
1 review
0 helpful votes
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Optima Came Through
February 17, 2022

My wife and I had several years of unpaid taxes. It seemed at tax time we would file but always owed and very rarely qualified for a tax refund and became frustrated. We knew at some point the IRS would start to come after us for what we owed and needed to do something about it before it was too late. We had seen the ads on television for Optima and the positive results they had in helping individuals resolve the tax liability issues with the IRS. We did a little research to see if the claims they made about the level of service they provided was on the up and up. We were presently surprised at the amount of good reviews that were posted and decided to give them a call. I'm glad we did. Optima took on our case and delivered as promised. They were able to reach an acceptable agreement with the IRS for us to satisfy and resolve our tax issues. We would recommend them to anyone to who needs to resolve their IRS problems. They are a life saver.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Da bomb
January 4, 2021

First off the Optima wes
Awesome. They took the time to help me through the whole process. I felt super comfortable to final results and I would recommend them to anybody who's having issues resolving a tax debt.

Date of experience: January 4, 2021
Kentucky
1 review
2 helpful votes
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It cost me $10,000.00 more than my original tax dept when I hired these crooks. One of the biggest financial mistakes I have ever made! One star because this system wouldn't let me submit with zero stars.

Date of experience: August 26, 2022
Kentucky
1 review
0 helpful votes
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This company is a rip off
June 9, 2022

DO NOT USE THIS COMPANY. Thank me later! Paid them almost $5,000 for to fill 3 tax returns. I thought these people were professionals and knew the ropes of getting the most out of a tax return. (for example, tax breaks, First Initiative Programs ect) That is a scam. The First Initiative program ONLY puts you on a payment plan. You can do that yourself. Spent to much money to get the bare minimum and I ended up owning more under these people. A total rip off!

Date of experience: May 10, 2022

Overview

Optima Tax Relief has a rating of 3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Optima Tax Relief ranks 3rd among Tax sites.

service
25
value
23
shipping
9
returns
13
quality
20
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