Bashar Fakhouri was very thorough and answered all the questions I had. I appreciate the follow up and also for allowing me time to research and think through if this was the course of action I wanted to move forward with. I look forward to the next steps in the process
Optima Tax Relief lifted a huge burden off of my shoulders. I owed the IRS a significant amount of money and was completely satisfied with the reduction that Optima got for me. I would see the TV commercials and would be like yeah right, until I made the call and saw for myself. If you owe the IRS, I highly recommend you to call Optima Tax relief.
The people at optima tax relief have been great to work with. They made the whole experience as stress free as possible and I would highly recommend them to a friend.
Great contact with the team was very forthcoming. Each encounter was straight forward and everyone made this difficult process pleasant and easier to manage through.
Optima Tax Relief was the solution to my tax dilemma. I had been plagued with tax problems for several years. I tried to manage the tax problems, unfortunately all of my dealings with the IRS were unsuccessful. With the assistance of the Optima Tax support team--Becky, Isabella, Gregory as well as others, I no longer have to worry about tax garnishments or other sanctions levied by the IRS. I cannot adequately express my thanks and gratitude to Optima Tax Relief for giving me my life back!
This company didnt come through with what they were suppose to do concerning my tax problems. They take your money and NEVER COMPLETE ANYTHING. They have unprofessional workers. And have workers that are not knowledgeable concerning forms. The worker are just there to answer the phones and collect money. Please dont ever use Optima Tax Service they are a rip off company
Hia was very helpful explaining everything for me about the optimal tax release had a great experience things that I didn't understand or know how to do he helped me through it
He was professional and caring very knowledgeable. I have not always had the experience with Optima. He took time to explain my options. I felt 1oo % better after our conversation.
For months I tried to resolve the issue with the IRS and all I got were papers to fill out every time I called them. I even got an IRS advocate who never contacted me when she said she would and did not really listen to my concerns-did not do much to help me. I found Optima by accident when I was researching ways to get in contact with the IRS. Right then I called Optima, gave them my info and immediately they got to work. Before you know it they had taken care of my problem, set up and payment agreement and I never heard from the IRS-I used to dread getting letters from the IRS-what a relieve to have Optima staff deal with IRS instead of me-that in itself was a great experience and if I ever have problems with the IRS again, I know who to go to-OPTIMA
The Team at Optima Tax Relief are professionals. They are responsive and provide detailed updates during the entire process. Excellent customer service.
OPTIMA uses organizational merry go round to keep busy,time poor confused clients
On hold KNOWING they will be frustrated with OPTIMA lack of results and just go away and
Give up! DO NOT PAY THESE CONARTISTS ANY UP FRONT FEES! Optima`s CEO IS AN UNSCRUPULOUS CALIFORNIA ATTY. Who wrote the consumer contract which gives YOU
Little recourse!I will file Complalints w/ ATTY. GENERAL of California attempting to recover
The $11,000 + that OPTIMA STOLE FROM ME while providing ZERO TAX RELIEF.
Óptima Tax Relief was great! They always answered my questions and prepared my case so quickly. The best part is them stopping my garnishment. I would do it all over again
The information they give us was very clear.
We never have a situation with the IRS so we really needed help.
I was nervous of the outcome would be on my back taxes. Optima team made this process for me comfortable and confident that my process would give me positive results in the end.
The young man Andre was very helpful and patience and understanding with me. He help me to understand your company and what you guys offer
The young man that my husband and I talked with (ty) was so helpful he took his time with us and explain it clearly so we could understand and l thank him for that and asked God to bless him THANK YOU (TY)
I understand my taxes better thanks to Optima Tax Relief. Also they have a payment plan for their services. I highly reccomend them to solve your tax problem!
It was a long process but a well deserving process. Dealing with the IRS alone as a individual is not good for a person who does not know the laws rules and regulation of IRS TAXES. Optima Tax help me to under stand the the Laws of the IRS. Im so thankful of Optima Tax ( WORDS CAN NO EXPRESS THE WAY I FEEL).
They were really nice and friendly and they helped me with my taxes I really appreciate the work that they did and I would recommend them to anyone who has tax issues
My husband and I had several taxes years of taxes the IRS said we owed. I've seen Optima commercials for years. Not knowing the answer was right in front of us. I was hesitant at first to call Optima my husband said to call for yearssssas. Finally did. OUR EXPERIENCE Was absolutely the best thing ever. The Optima team guided us every step. Keeping us informed. Communicating, calling and emailing. Money well spent. WE WOULD RECOMMEND OPTIMA TO ANYONE... THANKS THANKS AND THANKS FOR EVERYTHING.
Michael & Yolaine
P.S. My husband said if you need him for a commercial he's available.
Overview
Optima Tax Relief has a rating of 3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Optima Tax Relief ranks 3rd among Tax sites.
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Our clients come first. A commitment that’s reflected in the first line of our Core Values: “Aim for excellence. Every client. Every time. No exceptions. No excuses.” And we’re unwavering in our dedication to service and social responsibility, which has earned us honors such as the Torch Award for Ethics from the Better Business Bureau of Orange, Imperial, and San Diego Counties, the Civic 50 from the Orange County Business Journal, and Glassdoor’s Best Places to Work award.
With over 600 knowledgeable and compassionate tax industry professionals on staff, we’ll work tirelessly on your behalf, helping you put your tax debt to rest.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members