I had a good amount of back taxes which I am not proud of but they were very easy to work with, helpful, and answered any questions I had. Also it was very easy to get a hold of my team if I did not understand something. Years of back tax cleared up with one simple decision to allow Optima tax relief to handle my taxes.
I had many years of unfiled taxes. They went to work and the system was pretty painless. The end result was 0 due and I received money back on recent years.
I would highly recommend them to anyone. Best phone call I have ever made in my life.
I had given up on your company, not contact from you, lack of call backs, and a worsening tax situation. That was until I called and talked to Atia. She was so helpful and had a sense of concern. She took the time to explain the delays and then immediately began to work on solution. She made me feel like your company was there to help me out of my problems and gave direction. I hope you take note and develop more employees like Atia.
It was overall very positive. They did their job to perfection. The process was lengthy, but that is to be expected I think. It was easy working with the different departments. All the reps were great.
Everyone knows the challenge of dealing with the IRS. From day one, Optima Tax Relief has stayed with me with consistent guidance and patience. Helping me make solid legal choices in a stressful tax situation. I can't even imagine where things would be with out the assistance of Optima Tax Relief.
I believe that I could have done this by myself but at what cost. The time I spend with Optima representatives is a fraction of what I would have to spend with the IRS and other tasks they do while providing a valuable service. I have peace of mind and I am at ease knowing that they are dealing with my situation. And they are professionals and very knowledgeable. I would have had to research all of the things they already know where to find or have the information needed. They have great customer skills also.
Optima helped me out when I tryed everything else to fix my problem they were very professional with me. They worked hard on my case till the end took all the pressure off and the Anxiety away from me I am great full fir themand there service and I would highly recommend them to someone in need they will have your back.
A little confusing cuz it takes him a while to go through the different processes I do understand how much it took to get it straightened out but I hoping to find out what my discounts on late fees and penalties are going to be
My Experience was a very good one. I was very nervous and worried with all the problems I had. Optima Tax Relief gave me Relief, I did not have to worry and they made sure that I did not have to worry. They were very professional and they made everything go smooth and they kept me up to date on what was happening. I am going to strongly recommend them to my friend so they can help him out as well.
When I initially started this process I had high hopes of getting this problem resolved. After seeing advertisements on TV I knew where I needed to go. From the start the process was great. It was explained to myself my sister and my brother-in-law (they are on file and assisted me) just what we had to do. Time was not a problem with me, the problem, however, was handled in a vey professional manner and I am very satisficed with the results. Thank you very much for your assistance in this matter.
From the very first time I spoke with Optima tax they were very clear on what they were going to do, what we should expect and extremely patient when I didn't understand or asking questions. Would recommend them to anyone who finds themselves in the very scary situation of dealing with the IRS.
Throughout this process I receive the upmost courtesy and professionalism doing each phase.
I sincerely would recommend the Optima tax relief team to any of my closest friends in need of Tax Relief. Your team made my experience a easy and stress free experience.
I also would like to acknowledge one of the caseworkers Fredrick M. As in Fred Flintstone who provide me with the Upmost courtesy in answering all the questions that I had for him. He was patient and compassionate doing my request for information. A Ultimate professional.
A young lady named Kayla helped me with some of the documentation regarding past tax years and current expenses, I was having some issues getting filled out. Kayla was very helpful in helping me get everything filled out and up to date,, she was very professional and quite nice to work with.
Thank you Kayla
I couldn't be happier with my experience, the team that took my case was always professional and courteous. I work nights and it isn't always easy to get a hold of me and they showed extreme patience with me through all that, I was very scared to start my tax resolution and they made the process eay and painless.
After my initial call to Optima they went to work for me in a way that left me shocked. I got a call from them telling me what was needed from me and what to expect in return. I was amazingly surprised by what they told me. But they were amazingly correct and my troubles with the IRS became a problem of the past. I would strongly recommend Optima Tax Relief to anyone who has trouble with the IRS. They were great with me and I know that they will not disappoint anyone who comes to them for help.
Thank you very much Optima Tax Relief for helping me resolve a 12 year issue that I had with the IRS.
So far it's been a good experience we're not done yet but I can say You guys been on it. Communication is the key I can not express how much I appreciate the Team for executing my file… getting things Done
The day that I got the call from Optima about the results of my situation, I had to ask again because I didn't believe what they had done for me and my family. From the moment that Optima taxes began the process I have prayed alot so that my God would do something about my problem with my taxes.
But when the call came I was shocked and incredibly grateful for what Optima did for me. And I thank God for them. And yes I believe that they can do the same for others with tax problems. I am not going to say what they did but all I can say is that they all did a great job. And Again, I am so. So, so grateful for Optima taxes. You guys rock. God bless you all for the work that you do. You do make a difference.
Had a wonderful person helping me in Erminia. It was really rocky and scary in the beginning but they all were very patient with me, and very kind. Things were tough during our unforgettable year but I am thankful and prayerful of the help and the assistance I received. I have already recommended 4 ppl to OTR and going forward I will definitely talk up OTR when ppl around me have tax issues going on.
Choosing optima gave me my life back, it was a long process but one I assure that is worth going thru, step by step they will walk u through until u have a resolution, my story started years ago and I can't believe I'm finally writing this this review and it's over, I got my fresh start and so can u
I initially owed the IRS more than $65k in penalties, back taxes and interest. I was attempting to satisfy the debt by paying $700 monthly to the IRS. As I was retired, I was making the payments from my retirement funds. As my retirement funds started to dwindle due to this debt, I turned to Optima Tax Relief for help. While I worked with numerous associates of Optima Tax during my process, Adriana Lopez and Becky Benudiz were absolutely awesome! These ladies walked me through the procedures, explained everything along the way, and made me feel that I had an army on my side. I truly appreciate their help, understanding and professionalism. Thanks!
Answer: Just the fact that their answers were thorough and timely make Optima a success with me. I started out with 2 other different companies. One, Tax Relief Associates, took $900 in payments and wouldn't even return my calls or emails. The second company, United Tax Dense, parted ways with my tax preparer and didn't notify me. They billed and charged me before i authorized the charges, which were at least refunded after I disputed them with my bank.
Answer: Absolutely! There is a fee but as long as you comply with Optima Tax Relief's requests, they can help you. I can testify to that. I had over $20,000 in back taxes due and thanks to Optima Tax I am back on track with my taxes.
Optima Tax Relief has a rating of 3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Optima Tax Relief ranks 3rd among Tax sites.