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    OpticsWarehouse.co.uk

Corporate Values

Overview

OpticsWarehouse.co.uk has a consumer rating of 3.67 stars from 3 reviews indicating that most customers are generally satisfied with their purchases. OpticsWarehouse.co.uk ranks 54th among Eyeglasses sites.

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How would you rate OpticsWarehouse.co.uk?
Top Positive Review

“TOP NOTCH!”

TERENCE B.
4/10/20

At an age of 73, this pair of Vortex 12x50's Diamondback's will probably be my last purchase. Regret not using this Company before. First class delivery and packaging received within two days of ordering at this height of Coronavirus problems. Despite being an awkward customer, Lisa handled the problem with "Old School Service" and politeness. Thank you to a top notch Company.

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Top Critical Review

“Parcels lost, but the client is a thief?!”

Andrei B.
8/25/16

Disgusting service. Two attempts to buy the goods - two of frustration and headache. Hysterical staff, does not recognize the logic and facts. For example, they think that if a parcel sent, then it has reached its destination. Do not admit liability for shipment. Then they sold the goods without the ability to send outside the UK, but refused to return the payment. I recommend not to have a business with opticswarehouse. Two cases eloquently tell about the bad professionalism of the staff.

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Reviews (3)

Rating

Timeframe

Other

terenceb45
1 review
2 helpful votes
April 10th, 2020

At an age of 73, this pair of Vortex 12x50's Diamondback's will probably be my last purchase. Regret not using this Company before. First class delivery and packaging received within two days of ordering at this height of Coronavirus problems. Despite being an awkward customer, Lisa handled the problem with "Old School Service" and politeness. Thank you to a top notch Company.

philb167
1 review
0 helpful votes
February 16th, 2020

Bought a new scope at the BSS staff were very good friendly and knowledgeable will definitely be using again

andreib
3 reviews
6 helpful votes
August 25th, 2016

Disgusting service. Two attempts to buy the goods - two of frustration and headache. Hysterical staff, does not recognize the logic and facts. For example, they think that if a parcel sent, then it has reached its destination. Do not admit liability for shipment.
Then they sold the goods without the ability to send outside the UK, but refused to return the payment.
I recommend not to have a business with opticswarehouse. Two cases eloquently tell about the bad professionalism of the staff.

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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