Opticalexpress.co.uk
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Opticalexpress.co.ukReviews 3

1.7

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Opticalexpress.co.uk Reviews Summary

Opticalexpress.co.uk has a rating of 1.7 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Opticalexpress.co.uk ranks 109th among Eyeglasses sites.

service
1
value
1
quality
1
GB
1 review
2 helpful votes
Follow Patricia C.
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Botched by OE
October 27, 2021

OE in Glasgow implanted a damaged lens into my right eye in 2014 - It's like looking into a thick fog They sent me after I complained to one of. Their High Street opticians who said I had AMD/ He lied. My mother had AMD and went blind so I was very much aware of the symptoms -none of which I had. They then tried to clear the fog at the back of the lens which cost another £400-500. Failed. I have now gone private - at huge expense- to replace the lens. Fingers crossed that that works - should know in a few weeks

Date of experience: October 27, 2021
GB
2 reviews
4 helpful votes
Follow John B.
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Blinded for 14k
September 30, 2021

Optical Express and Dr David Teenan botched a natural lens replacement surgery and hushed it up rather than referring it to the NHS.
Left me in pain for 6 years with no discussion.

Not to be trusted.
Unethical, inhuman, cruel, underhand and dishonest.

Date of experience: September 30, 2021
GB
2 reviews
3 helpful votes
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The product is very good but the after sales service stinks. You never see the same people as the staff turnover appears to be quite frequent.

Date of experience: July 30, 2013