Amazing support! The team was super responsive, helpful, and handled everything perfectly. Really appreciate how smooth and efficient the whole process was — great job and big thanks :)) )
Very simple ui, fast turnaround compared to other hosters. Don't add me to an email list pls. Thanks for the service
There not very truthful in there advertising, they advertise a unlimited space plan, but in reality, it's only 40gb and only 10gb from each category. Below is from there terms of service: - A maximum of 10GB of a shared hosting account can be allocated to music, video or other multimedia files including but not limited to. Aac,. Avi,. Mp3,. Mp4,. Mpeg,. Jpg,. Png,. Gif files;
- A maximum of 10GB of a shared hosting account can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
- A maximum of 10GB of a shared hosting account can be allocated to databases and database dumps including but not limited to. Sql files;
- A maximum of 10GB of a shared hosting account can be allocated to Executable files and all other files which are the result of compiling a program.
- As a part of disk usage optimization, error_log files on our Shared and Reseller servers are size-limited to 10MB per file and 1000 rows with the latest logs. If you go over 10gb in one of those categories they will terminate your account, but first offer to move you to a VPS plan at more then 4 times the price. I have been a customer for a long time and they could care less, they just want to scam you to get more money out of you.
The experience was fine and not hard. There is not much more to say. I'm glad to be on your system. Thank you.!
Good experience. Tried to buy the domain here for my website and it waa simple doing it. Hope there will be no issues in the future
Namecheap is very good, easy to handle, A very good backend for entire management. Booker already several domains with them and can recommend it.
Very easy to use and helpful. I have used this program in the past and I always come back to use it. I enjoyed every bit of it. My sister also uses namecheap as well
Great experience in buying domain. Name cheap offered price much better than other competitors so recommendeding for others also. Hope all the hosting will go smooth
It's easy to use, easy to order.
Good Templates for Homepage Builder.
Realy simple to configure. Nothing comparable
Great experience getting a cheap website for not a lot of money. I recommended it to my brother because it's affordable option and great way for everybody get started with their own website.
Easy and cheap. Go daddy tried to Scam me out of my domain with expensive fees, NameCheap is a lifesaver.
Something is not letting me transfer and register my domain name with Wix. There doesn't seem to be any real customer service.
Excellence in service I have been with NameCheap for years it is easy to join and the price is great*)...
Domains are affordable, and I love the overall experience. The setup process is smooth, quick, and hassle-free.
I just bought my domain here, and so far it's been fine.
I purchased an email domain, and I was new to the whole thing and the customer service walked me thorough everything to get set up. Appreciate their help.
I am happy with you service and delivery approach. I appreciate your professionalism and customer support.
I was a loyal Namecheap customer for 5 years, until I needed help from customer service. Namecheap refuses to help me despite a glitch on their side, they keep charging me. They refuse to give me a refund despite my numerous emails and messages to them several months prior requesting cancellation. I have two domains, I changed my company name, canceled the first domain service (did not want autopay), yet they keep charging me and refuse to refund me and now want to CHARGE ME ADDITIONAL FEES! I have been battling with them for months. They won't help the customer to save their name, they don't want to create fans of us, instead they're harassing me and keep fighting with me, and now they're threatening me with additional charges! Namecheap is the WORST, so greedy! DO NOT go with them, you will be sorry later.
Was easy to buy the domain and the process was fast also.
I buyed other domain days after.
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I feel the domain name I bought is very effective, I used it for a website design project and put it into operation. Besides, I also received very enthusiastic support from the supplier, thank you very much.
Overview
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members