website thubmnail of Namecheap

Namecheap

How would you rate Namecheap?
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Maine
1 review
0 helpful votes
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Very easy to do business with
June 30, 2024

I have had a easy time getting my url name moved to Namecheap. IT was easy to get it up, but my old server was slow to release my name. They were the cause of my delay.

Date of experience: June 30, 2024
Pakistan
1 review
0 helpful votes
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Good
August 21, 2024

Good experience, in future Inshallah we will take your hosting service, hope you will charge on low price because I am starting my small business.thank you.

Date of experience: August 21, 2024
Jordan
1 review
0 helpful votes
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Nice Service
May 8, 2024

I have an Issue with my choice, but I contact the support and clarify that I chooses the wrong choice and help me to choose the correct certificate type and refund the money and repurchase the correct type. Thank you for support team

Date of experience: May 8, 2024
Peru
1 review
0 helpful votes
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La interfaz sencillo, para principiantes es estándar aprender, no hay mucha complicaciones y facil de entender.

Date of experience: December 3, 2024
Ohio
7 reviews
0 helpful votes
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Domain registration
April 23, 2024

Thank you for the excellent hosting, I have been using it for several years and I am always satisfied. The prices are affordable, the interface is clear and convenient. Very economical rates. A very reliable partner.

Date of experience: April 23, 2024
North Carolina
1 review
1 helpful vote
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Harder than I thought
February 26, 2024

It took several attempts to become verified. The customer service is VERY patient and walk you through every step if you need them to.
I am a little confused at the difference between a "domain" and "page". I'm still learning!

Date of experience: February 26, 2024
Netherlands
1 review
0 helpful votes
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Domain name
April 25, 2023

"I'm happy with everything, except for the fact that the email address linked to my domain name is unclear. It's a shame because this creates confusion and makes it difficult for others to contact me. I hope we can resolve this issue soon."

Date of experience: April 25, 2023
Morocco
1 review
0 helpful votes
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Good technical support Namecheap
January 24, 2023

Hello,
I have been very satisfied with their technical support. The responses were quick and any issues were resolved efficiently. I recommend Namecheap to anyone looking for a reliable and efficient domain name service.

Thank you,

Date of experience: January 24, 2023
California
1 review
3 helpful votes
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Namecheap is an absolute scam!
March 22, 2023

Namecheap is an absolute scam! I bought a short and nice premium domain from it and paid extra money. I waited for 14 days and inquired repeatedly about the transfer delay. They reassured me that everything was normal and in progress. Yesterday they said the domain wasn't available because the third-party suddenly didn't own it anymore! What a joke! I can't tell if the seller had second thoughts or if this garbage website flat-out lied to me. I filed a complaint since I bought the domain from Namecheap, and they didn't give a damn. No apology, no compensation, nothing! This company is absolute trash, and I'll never use it again. Do yourself a favor and stay far away from them. A ton of their so-called "available" domains are just fake. Save your time and your sanity!

Date of experience: March 22, 2023
Brazil
1 review
0 helpful votes
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Excellent service
February 4, 2024

I went to Namecheap by recommendation. All domains were there, information is displayed in a clear and obvious form, domains tools are great and easy to use, purchase price is reasonable and renovation/transfer price is displayed clearly so you know in advance what you're getting (they won't hold your domain for ransom). Overall very satisfied.

Date of experience: February 4, 2024
Florida
1 review
0 helpful votes
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Hahahah
May 4, 2023

Thank you we will launch shortly. I'm Christopher I have been making music for 5 years maybe. The way I make music is with Logic Pro and it is electronic electroacoustic I kept blood in my eyes all throughout 2012-2018 also. Have a good day

Date of experience: May 4, 2023
Bulgaria
1 review
0 helpful votes
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Namecheap glitched today and stole $20 from my card, technical support sees nothing wrong with the system buying their services without my knowledge. Be careful not to leave your card details with this organization

Date of experience: January 13, 2023
North Carolina
1 review
1 helpful vote
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Blame the customer at all costs
March 11, 2023

In January, I granted access to an account manager to run my website. I notified Namecheap that the account manager had inadvertently purchased a new domain. When I asked them to correct the problem, they spent over a month telling me it was impossible. After nearly 2 months of emails and texts because they refuse to talk to anyone. They cut and paste a copy of their terms and conditions, basically saying.
F-you, it is your problem.
All I was asking was to ensure that 3rd party managers could not make purchases. A simple solution could be adding a password feature at checkout.
But instead, Namecheap's model is to blame the customer, and if they don't go away, just throw the terms and conditions at them. And their no phone call, under any conditions policy, takes what can be done in a single call and drags it out over weeks to months.

Date of experience: March 11, 2023
Missouri
1 review
0 helpful votes
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2 new domains!
February 23, 2023

I bought two new domains over the course of a week and have connected them to my personal site and to a Shopify account. Any technical issues I had were resolved quickly with assistance from NameCheap. Good job.

Date of experience: February 23, 2023
South Carolina
1 review
0 helpful votes
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I'm a Owner!
March 12, 2024

Easy, affordable, informative, those are the 3 words I will use to describe my experience with namecheap. I am so existing to have came across your website. I will definitely continue to use your services and highly recommend you to future customers. Thank you for making this one of the easier decisions I have had to make in the last 2 months.

Date of experience: March 12, 2024
North Carolina
1 review
1 helpful vote
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I've used multiple different registrar services before and by far Namecheap has been the worst. Their user interface is clunky and poorly organized, their features aren't as robust as other services, and their customer service is amongst the worst I've ever encountered. I promise for your own sanity you should spend a few extra dollars per month and use a more reputable service. The money I saved was absolutely NOT worth the hassle and experience.

Date of experience: January 16, 2024
Turkey
2 reviews
2 helpful votes
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I am deeply frustrated with how Namecheap has handled my situation. Initially, they challenged my account based on my Iranian identity. When I proved my residency in Turkey and legal business registration in the UK, they shifted their focus to the Persian language of my site. Despite my efforts to comply, they have not reviewed my content and insist on removal simply because it's in Persian. This is not just unprofessional, it's discriminatory. After weeks of waiting, I only received dismissive responses. This is no way to treat customers.

Date of experience: December 2, 2023
GB
1 review
0 helpful votes
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Excellent service
August 23, 2023

Very good service although as a complete newcomer to this business, I am a little overwhelmed by information overload and frustrated by the assumption that all users, including newcomers, already understand the full meaning of the many acronyms that are adopted.

Date of experience: August 23, 2023
Philippines
1 review
0 helpful votes
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My Namecheap Brief Experience
May 10, 2023

Well, this is my first time to purchase a domain name for my own website. So, I haven't say a word or two about it and I'm trying to know more about building a blog or website nowadays.

About my experience, I think its responsive when I click the links. There are many payment methods to choose from whether use credit cards or Paypal account.

Date of experience: May 10, 2023
South Africa
1 review
1 helpful vote
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THewiseessay
May 30, 2023

I'm very impressed with this website. It is incredibly user-friendly, with easy navigation and helpful information. Whether you're looking for something specific or just browsing, this website will give you what you need. The artwork is outstanding and everything is organized well. The customer service team is very helpful and eager to assist, if needed. I would highly recommend this website to anyone looking for high-quality products at reasonable prices. It's a great experience.

Date of experience: May 30, 2023

Overview

Namecheap has a rating of 4.6 stars from 8,217 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namecheap most frequently mention good experience, domain names and live chat. Namecheap ranks 142nd among Domain Registration sites.

service
114
value
111
shipping
69
returns
70
quality
99
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1,661,696 reviews
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