Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Excellent service. First time user but very happy.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very easy to book. Made our plans that much better
Thank you Martin, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Very well customer service and professional staff. Keep it up.
Thank you! Professionalism is of the utmost importance for our company. Safe travels!
Bought tickets twice. So far great service as of now.
Thank you very much for the review! We are glad that you were satisfied with our services.
Enjoyed the best service and prices with assurance of travel
Thank you Scott, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Fast customer services, easy to book flight, I booked with them since 2015.
Thanks a lot for being our loyal customer! Your satisfaction and cooperation made our day amazing!
Will be using this site again for future travel. Easy to use and great deals!
It is our pleasure to hear your valuable feedback!
The agent who served me was very patient and resolved my issues.
Excellent customer service while booking the new reservation
Dear Amar,
We’re grateful that you took the time to leave us a review. Thanks a lot!
Best experience abd great customer service, fast turnaround
We are so glad that you are satisfied with our services! Its such a wonderful feeling to see your 5 stars review! Thank you very much!
Super fast and easy service, they have the lowest prices for flight tickets. Thank you guys
Thanks for your 5-star review! We sincerely appreciate your feedback.
For these kinds of high value purchases, confirmation is important and they are doing it great.
Dear Ismet,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Everything was fast. Easy booking. Clear process. Recommend to anyone
Dear Vladimir Z., Thank you for your kind words. We are grateful for your feedback.
Thanks trip was good - updates were clear you guys always have best prices
We are happy when our customers are satisfied.
It was quick and smart way to buy a ticket from your organization. Thanks
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187253
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
Great customer service, fast and cheap travel method. Loved it!
Always lower prices as compare to the other companies.very reasonable fares.
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Perfect experience. I will choose it next time. Thank you very much.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Very responsive team and i am happy with the outcome
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.