Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
I am very happy with the service and booking experience
As of today I have not received my tickets, after buying them to a higher price
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 158147
Please email this ID at feedback@oojo.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Confirmation email has a phone # to call with any questions.
Dear Giedre,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
This is my first time, gladly surprised it was easy to book flights and great prices
Dear Raul,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
The agent was very helpful. She went over and beyond to find what I'm looking for.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Live person answered right away, helpful in every way
Thank you so much for giving us 5 stars. You made our day!
They were great, took care of everything, very easy.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Had to make some last minute adjustments, agent were helpful.
I recommend and they give me great help. Very good customer services. Thank you
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Easy to proceed with transaction. Very Reliable and honest!
Hi Veronica,
Thank you for taking your time and leave us a feedback. We are glad to know that working with us was a wonderful experience for you.
Looking forward to hear from you anytime soon!
It was easy to book. Not freeze during booking. Highly recommend
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
I am very appreciated for helping me get my payment stuff done
Dear Quincy,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Excellent, but my expectations are low. They have been quite responsive and that's great.
Thank you Donald, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Booking was easy and not complicated, will use your service again.
Dear Yana,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Service your web very ease good price also second time i book flight.
Dear Jagrup,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Fast and easy. Fares are lowest compared to other sites.
Thank you Duy, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Easy navigation. Excellent ticket prices.
Seamless experience.
Fast and convenient service. I've booked flight tickets with only positive experience.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
I bought ticket to India many time. It is indeed a fast and the reliable service.
Dear Jagmohan,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Great service n friendly staff will buy tickets again
Thank you for the great review! Safe travels.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you for the excellent review! Safe travels.