Oojo

Quite the gong show dealing with this company. Customer service is a nightmare! I was overcharged by $230 and they have done nothing to resolve the issue but took the time to string me along for weeks and then turn around and say that too much time has passed! Their right hand clearly has no idea what their left hand is doing in this company and they take zero responsibility for anything! Dealing with Oojo has been a huge waste of time and money! Just book directly with the airline and save yourself the hassle!

One of the worst travel worked with. There have charged additional insurance indicating in case of flight travel changes amount will be fully reimbursed. When requested to change the dates they came up with a rate difference which is almost the ticket price, not sure who the insurance makes a difference here. I left mostly cheated. I will not recommend this travel

I would highly suggest you take your business elsewhere. These guys just want to make money off processing and hidden fees. They charge you for cancellation within 24 hrs which I have not seen anywhere else. Also even though the airlines themselves might be flexible, this company likes to add 250 of "processing" fees for any changes. Rip off

Fraud Alert ‼ don't buy tickets from them, they cheat, they sell tickets on expired passport. They charging airline exchange fees which airlines never charge and it's same price as tickets. Very unprofessional. They cause my family Christmas holiday trip. Filed dispute. Please pay more to others then these goons.

Seamless User Experience:
Intuitive interface with easy navigation and efficient search filters for a smooth booking process.
Vast selection of flights from reputable airlines, including both domestic and international destinations.
Transparent and accurate pricing, with no hidden fees, allowing passengers to make informed decisions.
Overall, this top-notch airline ticket booking agent excels in providing a seamless user experience and a wide range of flight options at competitive prices, earning it a well-deserved five-star rating

I bought a ticket 2 weeks prior, I found it at a cheaper price and since I had 24 hours to cancel the ticket I called back and cancelled 2 hours after. They said the funds will be released back within 1 - 7 days. I have called at least 5 times after that to check including today which has been 15 days passed, today I get a person that says there have been no notes left on the account, which every single person assured me they have cancelled it and have saved an urgent note on the account, and they have just cancelled it 3 days ago. After complaining and asking to speak to a supervisor, which apparently does not exist as I've asked for one multiple times through my calls as the agents seems to have access to none of the data, they just simply hung up on me. I have not received my money or a any sort of help. Horrible company, for the few dollars you save it is absolutely not worth it. BEWARE!

I am trying to change my ticket date for 15 days now. Made probably about 40 calls and spoke with multiple agents after long waiting time the phone just gets disconnected. They returned my call one time only and told me at the moment the agent can not help me but he will escalate the request and never no one got back to me. Very very frustrating

Purchased a ticket on K class on Emirates. After 4 days received a notification that my flight details were changed. To my biggest surprise found out that the original ticket was cancelled and they purchased me a new ticket on Q class (more restricted) on Emirates. They did not take my permission and charged me the exact same price as before. Later I found out that Airline dropped price on the route and latest price was 100-150$ less than before. All this is for what? Just to make some money? Where is your ethics? Honesty? Regular support line can't do anything, transferred me 3/4 times to sales who do not pick up calls and asked me do SURVEY.

Date of experience: October 23,2022