Online Ticket Express
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Online Ticket Express

How would you rate Online Ticket Express?
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Bangladesh
1 review
0 helpful votes
Follow alber t.
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I great thank to the service of an advisor who got me fantastic tickets for Arsenal. I had a wonderful time. Looking forward to next time. I would recommend them to anybody if you are looking for good service and great tickets for Premiership football.

Date of experience: June 21, 2016
RU
1 review
0 helpful votes
Follow Marisa L.
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Very nice customer service, they send me regular emails to inform me about my tickets and the details of my order. They send me the tickets when promised and the price and booking fee was not high. It was my first time booking with them, and I have no complains, my experience was ok. Hope I will be back someday to Old Trafford!

Date of experience: October 26, 2015
1 review
0 helpful votes
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Too pricey
February 27, 2019

Was very easy to use the website to purchase tickets for a concert. The only thing is that the service charge are too high and to purchase just one ticket costed almost double the price of the ticket.

Date of experience: February 26, 2019
New York
1 review
2 helpful votes
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TERRIBLE EXPERIENCE
April 17, 2015

Do not buy tickets from this website. They say they will send you the tickets a day before and they never sent tickets. They claimed to have emailed them but I never received them... I have sent nearly a dozen emails attempting to get refunded like their policy says and they have not answered once. Terrible customer service, terrible website.

Date of experience: April 17, 2015
New York
1 review
0 helpful votes
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As advertised
October 27, 2018

Ordered red rock tickets the day of the show on a motorcycle trip at the last minute they had the tickets in my email and my hotel printed them off in plenty of time for the show and they called to confirm I got them and printed them great show don't know about everyone else but they rocked for me.

Date of experience: October 25, 2018
Georgia
1 review
0 helpful votes
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The website was easy
October 30, 2019

This was a painless experience and hopefully everything else regarding this venue and the program continue to go as well. The website was easy to navigate and the map of the seats was much appreciated. I hope that the parking is as easily navigated.

Date of experience: October 27, 2019
Canada
1 review
0 helpful votes
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Great service.
October 29, 2019

I did not like that I had to pick email for delivery as I do not have a printer. I was not given the option of any other method. So I will have to forward them to a friend with a printer to print for me. Otherwise great service.

Date of experience: October 27, 2019
Florida
1 review
0 helpful votes
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Time will tell
May 7, 2019

First time using this website so am hoping for the best. If the experience is good, I will improve the rating. If they turn out to be a scam I will reduce the rating. It will be up to them to deliver on their service.

Date of experience: May 7, 2019
Australia
1 review
0 helpful votes
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Tickets are good
June 21, 2019

We got our order sooner than expected so that was good. I am a little skeptical after reading reviews on here. I certainly hope that our tickets are good and will scan when we go to our concert. We will not be happy to have spent this much money to be scammed by tickets that are no... read more

Date of experience: June 18, 2019
Michigan
1 review
2 helpful votes
Follow Daniel F.
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I bought 2 tickets in 2 different orders and I called them to put both tickets together in one order and cancel one shipment. Their answer: "we can´t do that". Apparently it´s to hard to put my 2 tickets together in one shipment.
Irrational people.

Date of experience: October 3, 2011
California
1 review
0 helpful votes
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Fast and easy to use
January 31, 2020

Fast and easy to use compared to other sites. I am concerned about the estimated delivery date. Close to when we are leaving the state and the show date. High fee

Date of experience: January 30, 2020
GB
1 review
1 helpful vote
Follow Lora S.
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I know this website for years now and I always get there excellent service.
No matter how popular the event is I always get good tickets at reasonable
Prices. It gives me a peace of mind to know that I can get my tickets online
From OTE and that the tickets will be delivered to my home on time.

Date of experience: November 27, 2013
Netherlands
1 review
0 helpful votes
Follow jamese m.
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I was very satisfied with the price and I was amazed on how quick my purchase was processed it how quick I got the tickets. The event was awesome my girlfriend and I had a great time and I am sure I will be buying future tickets from this site. Thank you

Date of experience: June 30, 2016
Florida
1 review
0 helpful votes
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My name is Dr Carlos my order num is ******* i arrived from Colombia ordered two games on the same weekend Liverpool v Chelsea and Tottenham v Stoke.
We arrived to Liverpool Hotel in the 7/11/2014 we asked in the reception if there is any tickets waiting for us the said no but there is a massage from the representative of the company to call him. We phone him and he explain us that the reception didn't accept the envelop and he came to meet us and give us the tickets, the seats was great and the game was brilliant.
The day after we traveled to London the tickets was waiting for us at the reception and we enjoyed the game.
I really want to thanks you guys for the special vacation and your professional service

Date of experience: November 15, 2014
GB
1 review
2 helpful votes
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I drove to UK with a friend to see a match after we book tickets.
The tickets were waiting for us at the hotel we were staying in.
And also the Customer Service Dpt. Called us and updated us about the delivery.
It was a great match... And great service.

Date of experience: February 1, 2014
Florida
1 review
0 helpful votes
Follow Ducc E.
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I would use this service again and refer my friends. Friendly and easy to use application makes it an enjoyable experience. I will recommend this to all my friends to try and tell them that the will find it easy to use.

Date of experience: April 18, 2019
GB
1 review
1 helpful vote
Follow Brett S.
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I ordered two tickets for my wife and I, it was a surprise...
Was a bit nervous since it was the first time I bought tickets online, but then I received some calls with updates about my tickets and delivery was on time.
We had a good time...

Date of experience: January 18, 2014
Canada
1 review
0 helpful votes
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Very smooth site
January 21, 2020

Was very nervous using this company but all went smoothly. My tickets were so cheap I was convinced this was not legitimate BUT tickets were e-mailed immediately and seating was excellent. Impressive!

Date of experience: January 21, 2020
Florida
1 review
1 helpful vote
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User Friendly!
February 25, 2019

Very fast, and easy with tickets emailed within 5 minutes. NO, it's not the cheapest way to get tickets, but if you want immediate gratification that you will get the tickets and seats you want, it's the way to go!

Date of experience: February 25, 2019
GB
1 review
1 helpful vote
Follow Betty L.
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We flew from Canada to see a match and we had a great time!
The tickets were great, we could see everything...
Tickets were delivered in time and waiting for us.
The Customer Service was available to answer all our queries.
Great Service!

Date of experience: January 25, 2014

Overview

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

service
23
value
23
shipping
22
returns
19
quality
23