Online Ticket Express
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Online Ticket Express

How would you rate Online Ticket Express?
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North Carolina
1 review
0 helpful votes
Follow Cesar D.
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Very disappointed
March 12, 2018

We bought 4 tickets for Barcelona game and 4 tickets for PSG game that was originally scheduled for April 1st but the game was rescheduled and we wont be in Paris on the date. We sent so many emails, we called customer service two times and they said we have to wait for a response, they waited to call us 2 days before the game to let us know that they cannot do anything about it because the tickets are ready to be dispatched. Im very disappointed because they dont have any consideration also Ricardo from the customer service was really, really rude.

Date of experience: March 12, 2018
Georgia
1 review
1 helpful vote
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Great experience,
February 24, 2019

Representative on the phone was easy to work with and answered all my questions. Recieved my confirmation email immedianly as well as instructions on what to expect with forthcoming electronic tickets.

Date of experience: February 24, 2019
GB
1 review
1 helpful vote
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I purchased 4 tickets to see Arsenal Shakthar Donetsk Champions league game. Was charged 260pounds, and 30 pounds for handling(dont get it) but 335.40 pounds was deducted from my account. Even more annoying, the tickets didnt come. I have sent so many mails and called the ever rude and un professional customer service, all to no avail. Have deceided to report them to the police and push the case from there.

Date of experience: November 14, 2010
GB
1 review
1 helpful vote
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I ordered tickets to see Arsenal vs Aston Villa. After some days of worrying, I thought it was a Scam but the day after the game we received the ordered tickets
The service was kind of mediocre but at least we got the tickets, right?

Date of experience: March 23, 2012
Nigeria
1 review
0 helpful votes
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Online Business is a Business that is very fast, Reliable and very fast in quick delivery. Many online Businesses have been able to touch some many lives Positively in so many countries not only in the country of it owners. Online Business is the Best way to get closer to the world and touch the individuals without seeing or knowing them. Online Busineses have been a Blessing to some People.

Date of experience: May 17, 2019
Germany
1 review
0 helpful votes
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Excited!
May 6, 2018

I am so excited to see CR7 brown once but never seen chris young I cannot wait! He has so many good goals Lanco Im excited to see greatest football skills on May 26 in Champions League 2018 final: Liverpool vs. Real Madrid Match

Date of experience: May 6, 2018
1 review
0 helpful votes
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Super fast!
October 28, 2018

I'm from USA, so English is not my native language, but the website is super easy to navegate.
Even when I have to confirm the purchase with the credit card bank, it was super fast, not like I'm use to

Date of experience: October 28, 2018
California
1 review
0 helpful votes
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Great experience!
August 3, 2018

Quick, easy, and fair prices for tickets! Downloaded tickets shortly after purchase. Also, a big plus that they take paypal. So excited to see the Foo Fighters again!

Date of experience: August 2, 2018
Georgia
1 review
0 helpful votes
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Quick and easy process
December 25, 2018

Quick and easy process. If you could show the exact seating, that would be nice along with where stairs are in comparison to seats as well as exits, bathrooms etc..

Date of experience: December 24, 2018
Illinois
1 review
0 helpful votes
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Great
December 25, 2018

Ticket prices are really high but the site was easy to use. Would only recommend you have a more detailed seating chart for people to see exactly where they will be sitting

Date of experience: December 24, 2018
Texas
1 review
0 helpful votes
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Just hate the service fees. Technology is supposed to make things easier and cheaper. I realize there's a maintenance associated with it but almost $20 per ticket is not reasonable.

Date of experience: January 19, 2019
Arizona
1 review
0 helpful votes
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Delivered on time
August 23, 2017

Booking went relatively smoothly, tickets were delivered on time.

I got a lot of advertisement about other events for which tickets can be purchased through this service.

Date of experience: August 23, 2017
Luxembourg
1 review
0 helpful votes
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The experience went good service was very effective to A really excited for this Champions League 2018 final: Liverpool vs. Real Madrid match can't wait to see Ozzy Osborne May 26, at 2:45 p.m. ET.

Date of experience: May 6, 2018
Illinois
1 review
0 helpful votes
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Super fantastic service
October 28, 2018

Super fantastic service! Thank you. Greta Van Fleet Paramount Theater Oct 25! Yes! I was able to purchase two tickets for my sister's birthday. I am so excited!

Date of experience: October 27, 2018
Canada
1 review
0 helpful votes
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I would definite use online city tickets again. I I know that there are going to be up charges in the seats but they were less than most and it was an instant download.

Date of experience: June 1, 2019
Virginia
1 review
0 helpful votes
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Good seats
March 6, 2017

This was the first time that i have ordered from Online Ticket Express. The Tickets arrived within two days. We had good seats and there were no problems

Date of experience: March 6, 2017
Washington
1 review
0 helpful votes
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Got exactly what I paid for and was expecting. They were emailed right away and I had no problem at the gate. My team lost though - maybe you can work on that, Online Ticket Express. Thanks

Date of experience: June 25, 2019
GB
1 review
0 helpful votes
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Great Service
October 23, 2019

Website was easy to use, email confirmation and tickets sent right away. Ticket prices were much cheaper than other sites that I checked. Will use again.

Date of experience: October 22, 2019
Florida
1 review
1 helpful vote
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Easy to navigate
March 29, 2019

I would have liked to see which seats were available and not just the row. This is my first time buying tickets, how do I find out more about the VIP section?

Date of experience: March 29, 2019
1 review
2 helpful votes
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Service
March 27, 2019

Quick and easy to use. Not like some ticket sites. This survey however is not something that should be made in such a way that one must type at least 100 characters,

Date of experience: March 27, 2019

Overview

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 10th among Tickets sites.

service
23
value
23
shipping
22
returns
19
quality
23