Sitejabber Website Reviews and Complaints
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OnlineStores

Overview

OnlineStores has a rating of 4.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner and customer service. OnlineStores ranks 23rd among Home Decor sites.

service
41
value
211
shipping
211
returns
12
quality
211
This company responds to reviews on average within 14 days

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1,598 reviews
+9
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How would you rate OnlineStores?
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Oklahoma
1 review
0 helpful votes
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She's A Grand Old Flag!
September 12, 2023

Very easy process. We as a church are proud to fly this flag!

Date of experience: September 11, 2023
Ohio
1 review
0 helpful votes
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Great sale
May 26, 2023

Reliable product at a great price. Appreciate your service.

Date of experience: April 26, 2023
Missouri
1 review
0 helpful votes
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Flag
June 12, 2023

Shopping was very easy. All you have to do is PAY!

Date of experience: June 12, 2023
Oklahoma
1 review
0 helpful votes
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Quick delivery
May 28, 2023

Easy to find what I needed and quick delivery - very happy with my order!

Date of experience: April 28, 2023
New York
1 review
0 helpful votes
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Not made in America
May 28, 2023

I was hoping to get a flag made in America--not China---not very happy

Date of experience: April 28, 2023
Michigan
3 reviews
1 helpful vote
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Never Furl
June 7, 2023

I am very pleased with your delivery and product. Thanks much.

Date of experience: June 1, 2023
New York
2 reviews
0 helpful votes
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Will shop here again
June 7, 2023

Great experience with this website, will shop again

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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Pin flags
June 7, 2023

OK so far. Missing some flags from shipment. Contacted customer service.

Date of experience: May 23, 2023
Jacob Y. OnlineStores Rep
over a year old

Dear Bruce, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Indiana
1 review
1 helpful vote
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Bad
May 29, 2023

Placed an order for a US flag and never received it.

Date of experience: April 29, 2023
Jacob Y. OnlineStores Rep
over a year old

Dear Paul, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Georgia
1 review
0 helpful votes
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Great Products
May 6, 2023

Great delivery times. Very happy with the products and selection.

Date of experience: April 6, 2023
Wisconsin
2 reviews
0 helpful votes
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As ordered
June 30, 2023

Easy to navigate and check out.
Description was spot on

Date of experience: June 29, 2023
Minnesota
1 review
0 helpful votes
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Good
June 7, 2023
Updated review

Prices to expensive. Flags should be no more then 50 cents

Date of experience: May 21, 2023

Prices to expensive
May 29, 2023
Previous review

Prices to expensive

Date of experience: April 29, 2023
Ohio
1 review
0 helpful votes
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Office Manager
November 2, 2023

Easy to find the product I needed and delivered in a timely manner.

Date of experience: October 3, 2023
Minnesota
1 review
1 helpful vote
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Fast service
October 3, 2023

Good overall fast service and easy website. I order all my flags thru this company.

Date of experience: October 2, 2023
Georgia
2 reviews
2 helpful votes
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Great price quality fixture
September 6, 2023

Quality light fixture, great price, easy installation

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Red Currant Jelly
May 9, 2023

Somewhat slow delivery, otherwise can't complaint…

Date of experience: April 9, 2023
South Carolina
1 review
0 helpful votes
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Happy customer
June 7, 2023

Smooth, easy transaction. No problem with service I received. Will order again.

Date of experience: May 22, 2023
Mississippi
2 reviews
0 helpful votes
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Old Mississippi flad
April 2, 2023

These people are great very fast service and high quality material

Date of experience: March 3, 2023
Iowa
1 review
0 helpful votes
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A return customer.
March 8, 2023

I trust the online store for quality merchandise at an affordable price.

Date of experience: February 6, 2023
Oregon
1 review
0 helpful votes
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Good quality flag
June 6, 2023

Consider offering discounts on volume purchases but good value purchase

Date of experience: May 7, 2023