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From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.


onlinestores.com
Founded in 2001
New Stanton, PA, United States
+9
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OnlineStores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the ease of the ordering process. Many reviews highlight timely delivery and a good range of items available, contributing to overall customer satisfaction. However, some concerns arise regarding delivery delays, particularly for international orders, and occasional discrepancies in product sizing. Additionally, while customer service is often regarded as helpful, there are mentions of challenges with return policies. Overall, the company demonstrates a commitment to quality and customer satisfaction, though improvements in communication regarding delivery timelines could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
41
value
209
shipping
209
quality
209

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1,606 reviews

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Colorado
2 reviews
0 helpful votes
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Hooray, USA
June 1, 2023

Love my new flag, proudly displaying it on the outside front of my house

Date of experience: May 2, 2023
California
2 reviews
0 helpful votes
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Very helpful
June 1, 2023

The service is reliable and the website is easy to use.

Date of experience: May 2, 2023
Illinois
1 review
1 helpful vote
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Bad
May 29, 2023

Placed an order for a US flag and never received it.

Date of experience: April 29, 2023
Jacob Y. OnlineStores Rep
over a year old

Dear Paul, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Oklahoma
1 review
0 helpful votes
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Quick delivery
May 28, 2023

Easy to find what I needed and quick delivery - very happy with my order!

Date of experience: April 28, 2023
Kansas
1 review
0 helpful votes
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Not made in America
May 28, 2023

I was hoping to get a flag made in America--not China---not very happy

Date of experience: April 28, 2023
Nebraska
1 review
0 helpful votes
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Great sale
May 26, 2023

Reliable product at a great price. Appreciate your service.

Date of experience: April 26, 2023
Missouri
1 review
14 helpful votes
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PRIDE FLAGS
May 25, 2023

I PLACE MY ORDER FOR HERITAGE DAYS FOR OUR PRIDE FLOAT IN JUNE. HOWEVER I RECEIVED THEM IN LESST THAN A WEEK OF ORDERING THEM. I ODERED 51 FLAGS. 50 FOR THE PARADE AND ONE FOR MY DECEASED HUSBANDS GRAVE FOR MEMORIAL DAY WEEKEND AS I WAS THE FIRST OPENLY GAY MAYOR ELECTED IN THE UNITED STATE OF AMERICA, THANKS FOR GETTING EXACTLY WHAT I WANTED AND FAST. GERALD E. ULRICH.

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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Silver Army Spear Indoor Flagpole Topper Silver Army Spear Indoor Flagpole Topper Purchase
Affordable, Quick process, and fast shipping!

Date of experience: April 25, 2023
Tennessee
2 reviews
0 helpful votes
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I could not believe that i spent 25 on each flag which i bough 2 that no clips came with the new flag. Its live buying a new car and when you go pick it up no tires on it. And when i call about the clips i was told go to the store and buy some. Do next time o will find another store for my new flag and clips. Thanks for nothing.

Date of experience: April 23, 2023
New Jersey
1 review
0 helpful votes
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Quality
May 20, 2023

Was a little disappointed with the quality of the material used for this product

Date of experience: April 20, 2023
California
1 review
0 helpful votes
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Quick fast and accurate. MY WIFE LOVES IT. SERVICE WAS QUICK, FAST AND RELIABLE, DIDN'T TAKE LONG FOR DELIVERY, EITHER.

Date of experience: April 20, 2023
Iowa
1 review
0 helpful votes
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Flags
May 19, 2023

These flags are very strong and fast shipping. I would highly recommend.

Date of experience: April 19, 2023
Arizona
1 review
1 helpful vote
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PRE ARRANGED INURNMENT
May 15, 2023

I DO HAVE COUSINS AND A FUNERAL DIRECTOR IN MY HOMETOWN IF THERE COMES A NEED FOR A CELEBRATION OF LIFE TO BE HELD FOR FRIENDS AND RELATIVES BEFORE THE CREMATED REMAINS ARE INURNED.

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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WWII Grave Marker
May 13, 2023

We are very happy with our purchase. It came on time, was a good price & appears exactly as depicted in the ad.

Date of experience: April 13, 2023
Rhode Island
2 reviews
0 helpful votes
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Great Flag!
May 13, 2023

My husband loves his flags. This is one of his favorites. Great colors and stands up to the weather.

Date of experience: April 13, 2023
Florida
2 reviews
0 helpful votes
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Thanks
May 13, 2023

Thank you for the first order discount. I have only done 1 application so far with the product, so I can't provide a thorough review yet, but I look forward to seeing the results.

Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
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Great experience!
May 11, 2023

It was easy and fast, great product, exactly what I wanted, at a great price. It arrived almost immediately.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Exterior Wooden Flagpoles
May 10, 2023

Very nice product. I like to fly Irish, Ukranian, California flags from time to time.
J.

Date of experience: April 10, 2023
California
1 review
0 helpful votes
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Red Currant Jelly
May 9, 2023

Somewhat slow delivery, otherwise can't complaint…

Date of experience: April 9, 2023
Virginia
1 review
0 helpful votes
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The process went smoothly.
May 7, 2023

I made an order for safety glasses and ear plugs. The glasses came very quickly but the ear plugs were no longer available. They refunded my money and I placed an additional order.

Date of experience: April 7, 2023