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OnlineDivorceReviews 481

3.0

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OnlineDivorce Reviews Summary

OnlineDivorce has a rating of 3 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineDivorce most frequently mention good experience, easy process and filing instructions. OnlineDivorce ranks 2nd among Divorce sites.

service
139
value
55
shipping
43
returns
44
quality
325
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4,851 reviews

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Missouri
1 review
0 helpful votes
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Getting new start
January 11, 2022

Good very easy to do so far and no complaints with the service

Date of experience: January 11, 2022
Andrey B. OnlineDivorce Rep
over a year old

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Texas
1 review
0 helpful votes
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Online divorce
January 11, 2022

I love the convenience and flexibility that it has. Divorce is already hard and if everything can be agreed on then this is perfect.

Date of experience: January 11, 2022
Andrey B. OnlineDivorce Rep
over a year old

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

New York
1 review
0 helpful votes
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Online Divorce
January 10, 2022

My experience is great, I'm getting a lot of help that i need

Date of experience: January 10, 2022
Andrey B. OnlineDivorce Rep
over a year old

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Canada
1 review
0 helpful votes
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Process was Easy
February 8, 2022

Completing the survey was easy but I was a little dismayed that after paying $179 upfront there was a second charge for $299 US to get the final documents. This should have been explained more clearly upfront because I wouldn't have done this.

Date of experience: January 9, 2022
Pennsylvania
1 review
0 helpful votes
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Divorce
January 7, 2022

Over all it was easy and you could understand the wording.

Date of experience: January 7, 2022
Florida
1 review
0 helpful votes
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Charge for canceling
February 5, 2022

Very money hungry they charge you 9 a month when you cancel even if you no longer need the services

Date of experience: January 6, 2022
West Virginia
1 review
0 helpful votes
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Divorce
January 3, 2022

Have not received my paperwork in the mail yet where is it was told I needed to fill it out get notarized and send back

Date of experience: January 3, 2022
South Carolina
1 review
0 helpful votes
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Apart from a one simple mistake as to state of residence of plaintiff. The job is 99% perfect

Date of experience: December 31, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Washington
1 review
0 helpful votes
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Problem with the county
January 29, 2022

So it says I need to change my county to other county where I'm filing so they can proceed the process that I don't need to go to court. Their customer service really helped me.

Date of experience: December 30, 2021
Missouri
1 review
0 helpful votes
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Ok
January 28, 2022

A bit confusing on who does what and overall instruction

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
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Easy to use
December 27, 2021

The instructions are easy to follow, the information is clear and I save time trying to figure out what to do

Date of experience: December 27, 2021
Idaho
1 review
0 helpful votes
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Greatest
December 26, 2021

It's going to be great new life, a long time coming,

Date of experience: December 26, 2021
Texas
1 review
0 helpful votes
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The VIP service is not worth it. Have them draw up your forms if you'd like for $130. VIP is $299, but you will still have to pay the court filing fees which for me is an additional $293 in Texas.The customer service agent says the VIP service is for the extra leg work they do... really? It's electronic filing though.

Date of experience: December 24, 2021
Tennessee
1 review
0 helpful votes
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Too easy to believe, I have not finished the online forms yet. My computer just got fixed today. I will finish soon.

Date of experience: December 22, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

Florida
1 review
0 helpful votes
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Changes
December 22, 2021

Some info was a bit complicated without chances to explain.

Date of experience: December 22, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Missouri
1 review
0 helpful votes
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Great
December 20, 2021

Fast and easy. Customer service was very helpful. Prepared my documents and sent them to me fairly quickly. And provided me with step by step instructions on how to file.

Date of experience: December 20, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Texas
1 review
0 helpful votes
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Unsatisfied
January 19, 2022
Updated review

Upgrade was sneaking. Also, have not heard anything from you people since this email. It is now Dec 20. Very unsatisfied for the amount we paid.

Date of experience: December 20, 2021

Upgrade was a sneeky way of getting more money
October 28, 2021
Previous review

Upgrade was a sneeky way of getting more money. You did not ask where my spouse was last nor did you ask who he was. How are you going to find him for a signature If I do not know where he is?

Date of experience: October 28, 2021
Oregon
1 review
0 helpful votes
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Expedited professionally
December 19, 2021

Quit, easy, self explanatory and provided the right amount of information

Date of experience: December 19, 2021
Andrey B. OnlineDivorce Rep
over a year old

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Washington
2 reviews
0 helpful votes
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Satisfactory
December 17, 2021

I was warmly received by a team of professionals who were always ready to assist me.

Date of experience: December 17, 2021
California
1 review
0 helpful votes
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Some Glaring Omissions
January 15, 2022

I used OnlineDivorce.com for my divorce because it was a very simple one. It saved me from figuring out what needed to be filed and was a reasonable cost. The reasonable cost thing is very important because I am exceedingly poor. Anyway, In the instructions it said that you had to pay a fee to file and to find out how much from the local court. In my case, it was $435. What OnlineDivorce.com failed to mention, is that most poor people qualify for a fee waver in CA. I was unlucky enough to find that out after I had paid the fees. I was very eligible for a fee waver, so because of their misleading statement that I "had to pay a fee" I am out $ 435. Which I cannot afford. Also, in the submitting of the final documents, it fails to mention, that the judgement has to be notarized by TWO notaries. It does not even mention that CA requires one notary, much less two.

Date of experience: December 16, 2021

From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.


onlinedivorce.com
Newark, DE, United States