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Talking Parents

How would you rate Talking Parents?
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Arizona
1 review
0 helpful votes
Follow Janessa J.
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Horrible service
January 21, 2025

I pay $27 a month and so does my ex, for the premium plan. I have been waiting 6 days for my child support payment through this app. It's an absolute joke. There is no consistency for the accountable payments. One time it took 2 days, the next time 3. This time I am just waiting and waiting. Who can afford to wait 6 days from the date they were owed monies. It's the kids who suffer from this shady company. Where is my money? It's no longer in his account and it's not in mine so where is it then?

Date of experience: January 21, 2025
Texas
1 review
0 helpful votes
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Terrible
December 15, 2024

Talking Parents recently increased the monthly fee and yet the service is worse.

90% of the time I'm unable to open up a message, resulting in having to wait 1/2 day to it to work

Anytime I log on, I have to sit thru 8 talking parents advertising commercials to even access the account.

It's awful.

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Waste of money
October 12, 2024

Is there any other apps that courts allow us to use?
I can't stand this app or is anyone else going to come up with a better one anytime soon.
Their customer service is horrible and careless as well. Such a waste of money.
All day long. In case of an emergency then what?

Date of experience: October 12, 2024
California
1 review
2 helpful votes
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Staff is trash
July 5, 2023

Everyone who is a non custodial parent need to beware that during any slightest conflict between attorney and client, Talking Parents staff indulges alienation towards their customers. They also release your private information to their parties without notifying you.

Date of experience: July 5, 2023
New York
1 review
10 helpful votes
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Courts don't care!
October 9, 2021

As like many reviews that I have read this app is complete nonsense and truly does give narcissistic, sadistic, unwilling to actually co parent, parents feel as though if they send tons of irrelevant messages that the other parent will look bad. I do not open many messages from my sons dad because the title alone gives me anxiety. The courts don't care how badly you've been abused. All the courts want is for the situation to be out of their hands and to place a band aid on the case.

This app allows power hungry parents to continue to feed their sick brains. Sad. I would not recommend!

Date of experience: October 9, 2021
Canada
3 reviews
3 helpful votes
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Don't Do It!
December 14, 2023

Absolutely horrible. I think they fully take advantage of a family's difficult situation to make money off you. I was using this app for my very volatile situation with my ex-husband, I had over a years worth of correspondence between us and then they pulled my account from me until I upgraded!
I obviously was forced to upgrade in order to get back all the evidence of the verbal abuse I put up with co-parenting with my ex.
Absolutely disgusting tactic to make money off of people in abusive terrible situations.
Don't sign up for it….there has to be better ways than this.

Date of experience: December 14, 2023
California
1 review
1 helpful vote
Follow Michael E.
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This saved a lot of endless emails and text and monitored the behavior of the other parent by the court. This helped save a lot of name calling and other unhealthy behavior. It did not stop it, but it did help. Best 9.99 a month I have spent in a long time

Date of experience: January 6, 2023
Illinois
1 review
2 helpful votes
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The ex merely uses this app to send me requests for money. She makes ALL of the decisions without my informed consent then merely sends me requests for money. I've been as cordial as anyone could possibly be in my asking her to actually CO-PARENT together. But no, she just needs it on record that she's sent the "invoice", so to speak. These sorts of apps don't actually help. It's another indicator of the times. How does this app which gives parents the freedom to be irresponsible with the rights of the child's "non-custodial"'parent help the child? It seems to only work to keep their parents firmly in their childish lack of accountability which led to the poor behaviors of one or both of the parents to begin with. I don't hate the app, but I hate the reason for it. It isn't right.

Date of experience: April 20, 2023
Alaska
1 review
0 helpful votes
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Overcharged
November 8, 2023

For several months I was double charged for a premium account. I was even charged 3 times once. I keep having to contact these jerks and every time they say to contact Apple. They won't fix the problem and they don't care. For a long time they also had the name of my co parent and I mixed up. Just awful.

Date of experience: November 8, 2023
California
2 reviews
1 helpful vote
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First they stole 90mins I had left and I misses the only 5min call I'm allowed every wensday which is very important to my 4 year old emotional health! And them after finally able to afford the premium service again none of the video calling is working! Don't waste you money on this app it's a tool to hurt parents relationships with there children not help! ScAM!...

Date of experience: August 2, 2023
Alabama
1 review
1 helpful vote
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Fatherscount2
December 25, 2023

This app is the same thing as texting from your phone It just they put another name on text message as all it is. All you have to do the only difference between this app and you texting from your phone straight text message is that you have to remember not to erase your text messages wow. This this app is for people who cannot remember to not get rid of stuff. And it's court ordered because I guess we're all dumbasses.

Date of experience: December 24, 2023
Florida
1 review
7 helpful votes
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Ridiculous prices for low quality work
December 25, 2020

I ordered the premium plan for the cost of $20 try to download various things that download it 7 to 8 times each. Spent well over $200 trying on transcription and copies of records and the transcriptions are so poorly crafted they have the wrong name half the time for who is saying what and every sentence has 2 to 3 errors making it almost Unintelligible. At that price I should be able to have a human transcription other than a or what appears to be a very poorly auto texted transcription. Unfortunately will be unusable in court as it appears to be just a bunch of garbled and missed typed words very disappointed would never recommend

Date of experience: December 25, 2020
California
1 review
14 helpful votes
Follow Mike F.
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My ex-wife constantly ignored court ordered cooperation with me on our children's issues, and manipulated my custody time simply by ignoring messages, etc. I insisted that the court order using Talking Parents, and after two years the judge finally agreed. It has been great. My Ex and I actually have important conversations about our children because we have to. The tracking of responses and views is important, because now she can no longer say that she "never received" my messages about our children (which was her code for "deleted without reading it"). She also knows that her behavior is officially being documented, so her communication is far more reasonable and civil. Use of T. P. has improved my family situation and helped to protect my time to maintain relationships with my children a great deal.

Date of experience: March 6, 2016
Kristin K. Talking Parents Rep
over a year old

Thank you for your great review, Mike! We're glad that Talking Parents has been so helpful in getting you through your legal issues. This was our aim from the beginning and we're happy to have helped. We appreciate your feedback!

Ohio
1 review
10 helpful votes
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Complete was of time
November 23, 2017

This is joke perpetrated by idiot lawyers that haven't figured out what email is.

Yeah we so need the parents to only go through a website instead of just sending a text or email that goes straight to the other spouse's phone... Ya know because now the spouse can choose not to open the message because they have an email telling them there is something to ignore... Genius

Date of experience: November 23, 2017
Kristin K. Talking Parents Rep
over a year old

Hi, Tom. Our site is designed to be a certifiable copy of communication between co-parents. While we cannot force the other parent to open the message, you will have a record that a message was sent and ignored. We hope this helps.

Minnesota
8 reviews
17 helpful votes
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Not really free
April 6, 2016

From their site, you can't records without paying for them, which I didn't see before:
"Parents can obtain a certified and complete record of communications in PDF format anytime for $3.99. They can also upgrade to a Premium account which includes unlimited access to PDF records and many other features for $4.99 per month. Parents can email electronic copies of their record directly from our site.

Parents can also order a printed, securely-bound, and personally-certified record from us for $19 plus 19 cents per page. That price includes shipping via priority mail."

Date of experience: April 6, 2016
Kristin K. Talking Parents Rep
over a year old

Hi Laura, all of our downloaded and printed records are certified for accuracy, so that is why there is a nominal fee for these services. We will always allow communication for free, but in order to be able to offer the other features, there is an overhead cost to us. We hope that we are able to be of benefit to you.

Washington
1 review
17 helpful votes
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It's a website to just check in and if there's any importance that needs to be communicated regarding the child but the man I was married to uses it like a smear campaign hopefully one day the judge will see through it using it for years now

Date of experience: May 31, 2018
Utah
1 review
4 helpful votes
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Terrible app
February 19, 2019

2 days of working with this app and I had to get rid of it. It delivered messages 1 1/2 hours late and really messed some things up between me and my ex wife. I would not recommend it for any co parents!

Date of experience: February 19, 2019
Florida
2 reviews
3 helpful votes
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My wife and I are 3 days into using this app, and being the narcissistic gaslighter that she is, she has only included words that clearly reflect that she cares nothing about our young daughter. Her goal is, and always has been, to use my poor baby to hurt me. Let me add, she has a recent DUI (her second) with a suspended license. Where is the Justice for dads who truly care about their children? Coparent, in my case, is a word that is 100% useless when one parent thinks that everything should be done their way and only their way. While I thought that this site would have rules and be monitored if someone is NOT in any way interested in coparenting, to me this app is useless too. PARENTS***** if your "Coparent" treats you badly, they are going to do the same to your children as they get older! ITs A GIVEN!

Date of experience: September 16, 2022
California
1 review
11 helpful votes
Follow Glenda P.
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I've sent a couple of emails to the "contact us" address on the Talk Parents website. My message show up as "Right Aligned" instead of the standard "Left Aligned". As these notes will be submit to the court for review, I'd like the format to be corrected before the info in viewed. I sent couple of emails, I haven't received a response nor has the issues been addressed. Where can I find the customer service telephone number?

Date of experience: March 3, 2016
Kristin K. Talking Parents Rep
over a year old

Hi, Glenda. Thanks for taking the time to share your thoughts about Talking Parents. We apologize that we have been slow to reply to your concerns, but want to let you know that team here is working hard to address the user feedback we have received. You should see more improvements coming soon! We want to provide our customers with the best tool to help facilitate conversations for a positive co-parenting experience. Please continue to let us know how we are doing.

New York
1 review
4 helpful votes
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Talking Parents is a very frustrating company to deal with. I have had great difficulty connecting with the other parent. I emailed them more than 5 times and asked to speak to someone about my issued and I asked to be walked through the set up to which I received only email responses. Then I asked if they could delete my information so I can sign up anew to which they again sent a generalized email response. I am still not connected or able to sign in and I am still waiting for help from them! It's terrible and shameful that I cannot receive technical help from them after 3 weeks of asking. I wish they had a competitor, it would be easier to get my court order changed to a different parent communication APP.

Date of experience: January 7, 2019

Overview

Talking Parents has a rating of 1.7 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Talking Parents most frequently mention customer service and court order. Talking Parents ranks 174th among Legal Services sites.

service
15
value
18
shipping
5
returns
5
quality
15
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