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Talking ParentsReviews 75

1.4

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Talking Parents Reviews Summary

The overall reputation of Talking Parents is mixed, with notable strengths and significant concerns. Positive feedback highlights the app's ability to facilitate communication between co-parents, aiding in documentation and reducing conflict. Many users appreciate its utility in legal situations, claiming it helps maintain accountability. However, negative sentiments are prevalent, particularly regarding service reliability, frequent technical issues, and perceived exploitation of sensitive family situations through increased fees. Customers also express frustration with customer service responsiveness and the app's limitations, suggesting that improvements are essential for enhancing user satisfaction and overall effectiveness.

This summary is generated by AI, based on text from customer reviews

service
17
value
20
shipping
6
returns
6
quality
17
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Colorado
1 review
0 helpful votes
Follow Lamanda T.
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They stole fifty dollars from me. And they have mad up lies and I got two witnesses to this incident

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Talking Parents.com is a platform designed for communication and file sharing between parents involved in child custody or divorce cases. Users upload documents, photos, and other files related to the case. However, the platform charges a fee for access to these files, even though the users own the original files. Or they will force u into a membership of some type for specific features to be used and to access your own files. Let's say you baby throws your phone into the bathtub. All files the other parent sent u were on that phone. Or even if u just get a new phone for whatever reason... All the files u downloaded could be gone and in order to get access to them again TalkingParent.com will not allow u access to your files uploaded and or received from the other parent unless u pay an excessive fee ($50.00 for 24 hours of access) or buy a membership. Therefore they are violating consumers rights. TalkingParents.com is unfairly profiting from its users' own property! By holding the files and charging for access, the platform is essentially acting as a data broker and extracting revenue from information that users already own. This practice is a form of exploitation and/or fraud, as it is not transparent about the true cost of using the platform and it takes advantage of the vulnerability of parents navigating difficult legal situation who were court ordered to use the Talking Parents.com website / app if u pay. It was not optional, people are ordered to use that specific website platform or app to communicate. I highly recommend any other co parenting Communication platform than talking parents. The court will allow u to switch platforms. The court doesn't know of other options which is why they automatically order parents to use talking parents. The name is easier to remember probably. The other app with the name wizards in it I think it's called "Our Family Wizard" accepts fee waivers for eligible applicants. Unlike talking parents who charge for every feature and claim it's free. It's not free. Free is just an email saying to check your messages. U can't use the app unless u pay. U can't do much unless u have a membership. Not everyone can afford another monthly bill. The fee waiver offered is very helpful for parents who are forced to use a co-parenting app and can't afford to pay. TalkingParent.com are money hungry greedy and talking advantage of an already stressful situation. Report talking parents.com and switch platforms.

Date of experience: May 11, 2025
Arizona
1 review
0 helpful votes
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Horrible service
January 21, 2025

I pay $27 a month and so does my ex, for the premium plan. I have been waiting 6 days for my child support payment through this app. It's an absolute joke. There is no consistency for the accountable payments. One time it took 2 days, the next time 3. This time I am just waiting and waiting. Who can afford to wait 6 days from the date they were owed monies. It's the kids who suffer from this shady company. Where is my money? It's no longer in his account and it's not in mine so where is it then?

Date of experience: January 21, 2025
Texas
1 review
2 helpful votes
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Terrible
December 15, 2024

Talking Parents recently increased the monthly fee and yet the service is worse.

90% of the time I'm unable to open up a message, resulting in having to wait 1/2 day to it to work

Anytime I log on, I have to sit thru 8 talking parents advertising commercials to even access the account.

It's awful.

Date of experience: December 15, 2024
California
1 review
2 helpful votes
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Waste of money
October 12, 2024

Is there any other apps that courts allow us to use?
I can't stand this app or is anyone else going to come up with a better one anytime soon.
Their customer service is horrible and careless as well. Such a waste of money.
All day long. In case of an emergency then what?

Date of experience: October 12, 2024
Colorado
1 review
0 helpful votes
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This app was good until they updated their APP 2 days ago. Since then I can't get on. I've deleted it and tried to reinstall. I still can't get in it to communicate with my EX. STAY AWAY FROM THIS APP! I CANT EVEN SEND A SCREEN SHOT OF WHAT IT SAID BC I CANT GET INTO I!

Date of experience: January 12, 2024
Alabama
1 review
1 helpful vote
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Fatherscount2
December 25, 2023

This app is the same thing as texting from your phone It just they put another name on text message as all it is. All you have to do the only difference between this app and you texting from your phone straight text message is that you have to remember not to erase your text messages wow. This this app is for people who cannot remember to not get rid of stuff. And it's court ordered because I guess we're all dumbasses.

Date of experience: December 24, 2023
Canada
3 reviews
5 helpful votes
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Don't Do It!
December 14, 2023

Absolutely horrible. I think they fully take advantage of a family's difficult situation to make money off you. I was using this app for my very volatile situation with my ex-husband, I had over a years worth of correspondence between us and then they pulled my account from me until I upgraded!
I obviously was forced to upgrade in order to get back all the evidence of the verbal abuse I put up with co-parenting with my ex.
Absolutely disgusting tactic to make money off of people in abusive terrible situations.
Don't sign up for it….there has to be better ways than this.

Date of experience: December 14, 2023
Washington
1 review
0 helpful votes
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Overcharged
November 8, 2023

For several months I was double charged for a premium account. I was even charged 3 times once. I keep having to contact these jerks and every time they say to contact Apple. They won't fix the problem and they don't care. For a long time they also had the name of my co parent and I mixed up. Just awful.

Date of experience: November 8, 2023
California
1 review
1 helpful vote
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Complete garbage
August 28, 2023

This app is like being treated like a child. If two parents can't talk then sure you get two stars. No normal adult needs to be monitored like this.

Date of experience: August 28, 2023
California
2 reviews
2 helpful votes
Follow Elizabeth J.
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First they stole 90mins I had left and I misses the only 5min call I'm allowed every wensday which is very important to my 4 year old emotional health! And them after finally able to afford the premium service again none of the video calling is working! Don't waste you money on this app it's a tool to hurt parents relationships with there children not help! ScAM!...

Date of experience: August 2, 2023
California
1 review
4 helpful votes
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Staff is trash
July 5, 2023

Everyone who is a non custodial parent need to beware that during any slightest conflict between attorney and client, Talking Parents staff indulges alienation towards their customers. They also release your private information to their parties without notifying you.

Date of experience: July 5, 2023
Florida
1 review
1 helpful vote
Follow Chantale S.
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This is a necessity in high conflict cases. The format is very readable. Also nice to have in parenting situations with a lot of records such as special medical needs.

Date of experience: June 26, 2023
California
1 review
1 helpful vote
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Court order been over and my ex won't stop using this damn app as if she has a sense of power any type of emergency she uses this app when she can just simply call me.

Date of experience: June 20, 2023
Illinois
1 review
3 helpful votes
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The ex merely uses this app to send me requests for money. She makes ALL of the decisions without my informed consent then merely sends me requests for money. I've been as cordial as anyone could possibly be in my asking her to actually CO-PARENT together. But no, she just needs it on record that she's sent the "invoice", so to speak. These sorts of apps don't actually help. It's another indicator of the times. How does this app which gives parents the freedom to be irresponsible with the rights of the child's "non-custodial"'parent help the child? It seems to only work to keep their parents firmly in their childish lack of accountability which led to the poor behaviors of one or both of the parents to begin with. I don't hate the app, but I hate the reason for it. It isn't right.

Date of experience: April 20, 2023
California
1 review
1 helpful vote
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This saved a lot of endless emails and text and monitored the behavior of the other parent by the court. This helped save a lot of name calling and other unhealthy behavior. It did not stop it, but it did help. Best 9.99 a month I have spent in a long time

Date of experience: January 6, 2023
Togo
1 review
0 helpful votes
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Book of Control 1:1
Above all You must ensure by all means necessary that the child(ren)' PARENTS DO NOT actually communicate!

6 years and I have not been able to communicate with my coparent while using an app that dares call itself "talking" parents.

How can some sick individuals allow something like this to exist? And how can there be NO review, no process in place to ensure parents are ACTUALLY talking?

This is such an effective tool for parental estrangement. Highly recommended to all attorney who want to keep getting their clients money to keep a child away from the other parent.

The app has been imposed on me despite my written and verbal refusal to use it. All my constitutional rights have been violated by it and some feel I will not be able to do anything about it.

Talkingparents, please remove all photos of my daughter from this site. I am not comfortable with them being shared through or on this platform.

This site has done enough damages to my relationship with my daughter... Please remove my account on here.

To anyone using this app... I am sorry for you... I feel your pain. Wishing you good luck with it. If you can get away from using it, RUN!

Date of experience: October 24, 2022
Florida
2 reviews
3 helpful votes
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My wife and I are 3 days into using this app, and being the narcissistic gaslighter that she is, she has only included words that clearly reflect that she cares nothing about our young daughter. Her goal is, and always has been, to use my poor baby to hurt me. Let me add, she has a recent DUI (her second) with a suspended license. Where is the Justice for dads who truly care about their children? Coparent, in my case, is a word that is 100% useless when one parent thinks that everything should be done their way and only their way. While I thought that this site would have rules and be monitored if someone is NOT in any way interested in coparenting, to me this app is useless too. PARENTS***** if your "Coparent" treats you badly, they are going to do the same to your children as they get older! ITs A GIVEN!

Date of experience: September 16, 2022
Colorado
1 review
0 helpful votes
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Someone else has my password & I am not computer literate. I have made many attempts to contact them in person and otherwise! NO customer service number & NO communication otherwise!

Date of experience: May 27, 2022
Florida
1 review
1 helpful vote
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They just decided to go from $4.99 to $9.99 because they know they can. People are forced into using this app and they are taking advantage of it.

Date of experience: December 29, 2021

From the business

Talking Parents is a free service that keeps track of important conversations between parents that may become the subject of future litigation, create your free account today.


talkingparents.com
Tampa, FL, United States