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OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.
This company does not typically respond to reviews
4,870 reviews
Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!
Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!
Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!
Products used:
County Clerks Office
Date of experience: October 19, 2024
Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!
Date of experience: June 6, 2024
I applied Feb 8.Paid expedited fees same day service they missed deadline. Then two day later still not done. I checked website it says I never responded and I did within 2 hour more than enough time get stuff done. Even past longest deadline they missed goal. Customer service only open Monday to Friday. No one working on weekends. Missed deadline waiting on refund for extra fees they just said look into it.
Products used:
Expedited divorce
Date of experience: February 10, 2024
First of all, there is a $40 monthly subscription fee to use the online portal that doesn't provide any meaningful information in addition to many "add-on" service fee for them to actually do the work they promised out front; case worker/customer support is slow to respond, and when they do respond, the answers or instructions were vague with missing words/sentences, leaving the only clear instruction the "pay addition to redo everything."
With all those fees and costs, all OnlineDivorce does is providing you the forms you and your spouse can find on the local court's website. Thanks.
Date of experience: September 25, 2023
Paid for the platinum services for a complete divorce in the state of Oklahoma. We had made over 10 customer service calls to no avail I had to goggle the necessary waiver of appearance form just to get us a court date. Then to have everything put on hold because we didn't have a child visitation schedule. We called and we emailed. Got no real answers from them. I asked for a refund and they told me it had went beyond the 30 days. I have filed a small Chaim against the company for failure to provide the services that they advertised
Tip for consumers:
I would not recommend this is site
Products used:
On line divorce for the state of Oklahoma
Date of experience: April 26, 2021
They only take your money and disappear!
We wanted simple divorce since we are not fighting about any issue and have no children. I took the online divorce service I filled out the questionnaire I checked million times to make sure it's all right. I got the document full of mistakes the company made! Their only responsibility was to fill out the forms with 100% information I gave them! And they mixed answers! Filled it out so incorrectly! Even didn't follow the form directions for ex- it says to write only last 4 digit of account number and they wrote there the whole account info! I'm so upset that I had to go through all the documents filling them out my self! Waist of money! Was better doing it by myself! Not to mention that I called them 10 times and they said they will call me back for help and never got back to me!
Date of experience: June 13, 2021
They took my money after that the site crashed i emailed for a refund that denied it at first then approved it and now 11 days later still no return and they refuse to help me or connect me with a supervisor because i dont have an account.
Tip for consumers:
The 139 is just to sign up once you pay they tell you a bunch of different fees.
Products used:
None. They took my money never refunded it and refuse to help me.
Date of experience: April 11, 2021
I've been filing for a divorce with them for 2 years! They take their time to process forms, It seems like they wait until ur subscription is renewed monthly before they do anything further. I've had to reach out to them many times to see why isn't my forms being processed. I'm so fed up with Online Divorce, I would not recommend them to anyone
Tip for consumers:
Stay on top of them because they drag their feet
Date of experience: September 6, 2022
Onlinedivorce.com sold me on the "platinum" service with the guarantee all the necessary forms would be filed with, and accepted by, the correct court. At the moment, that has not yet happened. Online Divorce has been a huge waste of time and money.
I did receive several documents filed with the court. However, the final document, the one the judge will sign, has not been filed with the court. Nevertheless, I received an email from the Online Divorce support staff informing me everything was done and that my "platinum" service was now complete.
Given that the name of this company is "Online Divorce" and not "Online - file a few forms and then leave you hanging", I assumed, and was assured by customer service, that I was paying to get a divorce. Instead, it looks like I will need to hire a lawyer and just wasted a lot of time thanks to this company's ignorance of local family court laws.
I'll be sure to update this post as things develop.
Tip for consumers:
Using Online Divorce does not guarantee one a divorce. Research all the filing requirements for your case in the specific county it will be filed in. After completing all the forms, and being assured by Online Divorce they would take care of filing the forms with the court, I found out that there is a mandatory attorney review that will take an additional 6 months if I don't hire a private attorney. I found this out from the court not from Online Divorce.
Products used:
Premium "platinum" service for completing and filing forms for and uncontested divorce in Travis County, Texas.
Date of experience: December 4, 2021
With OnlineDivorce. Com, it was just like they promised - I saved my money, time, and nerves. I got all the needed divorce documents completed without even leaving home! This is a brilliant service which you can rely on.
Date of experience: June 28, 2020
Online Divorce ensures great service. It guided me through each step of the procedure and clarified my particular county's filing rules and requirements.
This company does exactly what it promises. If your main problem is paperwork, they are the perfect solution.
Date of experience: November 7, 2020
Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team
My wife and I decided all post-divorce terms in advance, so we could qualify for online divorce. We had some disagreements on the way, but eventually found compromises. It's cheaper this way. I told her that if she wanted to have money for a new life, we should try and work our issues out. Paying thousands of dollars to lawyers was just not an option.
Date of experience: July 15, 2020
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
Divorce seemed very difficult at first, especially for me being a complete amateur in legal matters. So I entrusted my case to onlinedivorce.com. Fortunately, this service made getting my forms easy and even had detailed instructions on how to file them with the court.
Date of experience: July 21, 2020
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
My divorce took only 30 days to finalize after filing the petition. I used Onlinedivorce.com, and it worked out perfectly: all my divorce papers were accepted by the court with no questions. Thank you so much for your excellent service!
Date of experience: June 4, 2022
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
Save your time, do not work with them. Their premium service is a joke. They've been reviewing my documents for over a month now and their customer service representatives can't even tell me how much longer I need to wait. I would have done it so much faster myself.
Date of experience: May 14, 2022
An excellent application designed for specific tasks. I used this service and did not regret my choice. The documents are perfectly executed, and the local court excepted everything without any issues.
Date of experience: January 25, 2021
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
Don't put your money down. V hard to get it back. You ask by email. They make you call. You then have to fill out a form. Send another email. They tell you they'll call you in two days. I ask 27 times why they can't just refund the money. Best answer "Because it's policy" These people should be investigated for fraud. They prey on people at their lowest. I hope they get ripped off too. Some of these five star reviews are likely fake/bots. Poor English etc
Date of experience: December 3, 2019
Documents would benefit from proofreading by a legal professional or someone that knows correct formatting. Docs margins were too wide on the bottom, signature lines were split in half and there were numerous "widow-orphan" sentences hanging at the tops and bottom of pages which made the documents look very unprofessional. Otherwise, content was fine
responsive yet ineffective
No particular reason
Date of experience: September 27, 2021
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
I don't know how I would have managed all this legal stuff on my own. There is just too much information to keep in mind. I'm really grateful for all the effort and prompt help that I got here. I'm divorced now and ready to start a new life.
Date of experience: July 15, 2020
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.
The online questionnaire was kind of long so it took me a little more time to complete than I expected, but I cannot blame OnlineDivorce. They need to gather detailed information to provide us with accurately completed divorce forms. I got my divorce paperwork kit just within two days, and the court approved my papers with no hassle. So it's well worth it!
Date of experience: May 20, 2020
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Made my divorce really simple by providing excellent service and completing my legal forms quickly. This company offers superb value for the money, especially compared to what an attorney charges for the same job.
Date of experience: June 30, 2020
We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.
You never know, when such online platforms can come in handy. I had a marriage and a lot of plans for the future. From the other side, I'm grateful for the universe for such a precious life experience. I was quite happy to find this website in my search results and to work with it.
Date of experience: August 16, 2020
Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.
Great all questions were answered I had some thoughts of refunding everything because as you may know divorce is very difficult but in the end you guys had patience with me and it was all ok so thank you
Perfect
Date of experience: November 30, 2021
My divorce case was pretty simple. OnlineDivorce. Com did almost all the work for me. All I had to do is answer several questions and wait a couple of days for my forms. They were very prompt and provided instructions about the filing process in my county.
Date of experience: June 26, 2020
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.
It was very easy to navigate through the questionnaire, and it took less than half an hour to fill it out. I got a notification that my paperwork kit was ready the next day after. Extremely quick service! And, what is even more important, the court approved my forms with no trouble at all.
Date of experience: December 20, 2019
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.
Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.