OnlineCityTicketsReviews 8,984

I did not receive my tickets. I got an email that said they would be shipped by 7/21/17. I was charged around $7.95 so that I could download them. Now I cant because I am vacationing out of the country until 12/16.

I was disappointed to find that the charge was in USD! I went to a canadian company website and their ticket partner? Was a US company The service charges and exchange are outrageous. Then my tickets I found out could not be used by the intended beneficiary and cannot be refunded even though the purchase was less than 1 week old!

The online app failed to change the date I wished to attend the event. This was not clear as I purchased the ticket. I placed a call immediately after receiving the download on my phone.
When I phoned, in hopes of exchanging the ticket for the desired date, I was told the purchase had processed and it was final.
I WILL NEVER purchase a ticket through this vendor again.

The $158 handling charge for two tickets was excessive.

I ORDERED AA. YY AS I AM A VETERAN WITH HEARING PROBLEMS. RECEIVED TICKETS IN THE REAR W ORCHESTRA. THESE ARENOT THE SAME. First time Nutcracker was looking forward toUP CLOSE!

Loved the ease of purchasing tickets on this site and seeing the floor map to know where the tickets were for. Also loved how quickly the download of the tickets were received in email. This was a surprise for my husband for Christmas.

Charging in US dollars wasn't clearly shown on your site, instead it was in fine print that barely anyone can see. Last time I buy tickets off your site. Ended up paying 40$ more because of that

The site was easy to navigate, but additional fees for "service charges" and for instant downloadable tickets (no other delivery option available) were tacked on at checkout that weren't reflected in the original ticket prices--these fee increased the overall price by an additional $73 or so for two tickets.

Would give 5 stars if the actual seat selection option was available.

I ordered my tickets tuesday night at 4 pm and i received them wednesday at 1 pm.
Great job i will definitely order again

Quick and easy! Click. Click... DONE! Choose date, seating choice, print and GO! We are going to have a great night out! Thanks!

I am so upset this company is so bad. I chose good seats for $94.00 then they give me $52.00 tickets in bad seats and charge $56.00 handling so I paid $251.35 and it processed when I should of paid $104.00. DONT DO IT! I called and they were so not helpful in trying to help me.

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I ordered tickets. I am told "row A-Q". That tells me nothing. I paid for tickets but now I have to wait until they are sent before I know where I am sitting... anywhere from row A to row Q. My order says I will have to use either an "IOS" or Android mobile devise to gain entry! What are they? I have no clue what they are!

I picked tickets online then and called and spoke to the company on the phone to make sure there was no one in front of me before i ordered? There is no more i could have done to make sure I was buying the tickets I was looking at on their website?. Over $1,100 dollars and I download the tickets and they are half way around the arena 10 or 12 rows back behind 100's of people?

Thought this was the official ticket site and was in a hurry, so I didn't investigate further. Payed double what the same tickets at the box office cost. My fault for not snooping around. I won't make that mistake again.

All fees were not disclosed until checkout, which was disappointing. It added another $30 per ticket or $120 to the total. I'd rather know all this upfront.