OnlineCarStereoReviews 85

Great Morning checking on my email and found this newsletter at first I didn't believe the discount because it is too affordable I tried to call on their sales representative and they are so helpful. I got my JBL Bass Pro Hub for $399.95 take not it is free shipping and arrived 2 days after placing my order! Finally my car audio project is done! Would definitely recommend this.

FYI. I checked here before purchasing doubted them first but the moment I placed the order I received an email from them and their policy clearly states everything that you need to know regarding their returns and all the fees applies when returning the item. So far so good!

I have a Jeep JL and needed to upgrade my radio from 5" to something larger with car play. After research picked the Alpine X409-WRA-JL which is a $3199 radio not cheap! They offer free shipping and 10% off with code and didn't pay tax for some reason, not sure why, but for where I live that saved me like $525, that's killer! I will say as a first time purchaser from them didn't know what to expect and looked at reviews after making my purchase to see the horror stories. They didn't email me at all until I reached out to make sure they received payment and shipping would be on time. The did respond back but I almost missed it because it was from "support…" email address, which I don't usually open any emails that don't have a name I'm dealing with so they should fix that but that being said, they emailed me back confirmation and reiterated delivery date which was already stated at time of payment. Product arrived on time absolutely no complaints and happy to have saved some cash! All I can say is if your purchasing a product online just do your research first to make sure the product fits and will work on the vehicle. I haven't had to deal with customer service for a return or anything because I definitely want the radio. If I have any issues I will be contacting manufacturer because Alpine is amazing.

I ordered a stereo for my son for Christmas, received a text that stereo was on back order and they recommend another one at same price. I switched for that one that they recommened but once received it doesnt come with remote like the original one i wanted. They offer free shipping but my son wanted to return for one that was more money. I requested a discounted shipping label to return and was told i would only have to pay a 10% restocking fee and label would be no more than $10 dollars. I was going to get store credit and purchase the other one but was told you don't get free shipping with store credit use but i could get refunded back to my card and reorder again to get free shipping, makes no sense but ok. At that time i asked how much my store credit would be and was supposed to receive a call back but instead received an email saying credit would only be $183.90 on a $239.95 stereo. No more than $35 should have been taken out. I called once again and they are charging to ship the stereo back and also the original shipping from the first one you ordered. There is nothing in writing that states that.

I called on their customer service department asked if it is possible to do price matching. There is a price difference of $60 for the item that I want but the agent did her best to give me a reasonable price. I Highly recommend their shop despite of the bad reviews from the previous years they are still worth it!

Ordered the SAME Head unit from ONLINE CAR STEREO and another Company, at the same time! I received the ONLINE package in 3 days! The other place NEVER ever processed the Sunday morning order! I will ONLY buy from these guys!
Plus, when I received my Soundstream VRCPAA-106F they had left me a $20 Gift Card!

Purchased a kenwood unit from them and they shipped it quickly enough. Ended up not being able to use the unit and inquired about returning. Was sent an email with specifics regarding returns. I followed their return rules (RMA) and then waited. They took far too long to refund any money and the amount they refunded was less than what I was entitled to according to their own policy that they provided to me. After several emails I was refunded a little less than 85%. Their restocking fee is 10%. When I inquired I was told that I was being charged 10% of list price (not what I paid) and that they were charging me for shipping to return the item - even though I paid for shipping and insurance to get it back to them.

Be warned - sketchy business practices, poor communication, and you better hope that nothing goes wrong - I can't even imagine trying to place a warranty through this fly by night company. They were NOT the cheapest price, and NOT the highest price, but seemed reputable based on their website. Wished I had check out their reviews first:(

I will never do business with them again - not because of the extra money they stole from me, but because I don't reward or do business with liars or thieves and they are both.

Good luck if you use them. You know what a say... A fool and his/her money are soon parted. You'll find this to be true is you buy from this company.

I bought car speakers from this website. Before I received them, I tried to stop the order because I sound out the speaker wouldn't fit my car. As soon as I received the merchandise, I sent it back without opening. In order to return the order, I had to pay for the shipping. Once they received the item, it took 11 days for them to process the refund and to add insult to injury, they charged me a shipping fee. How do you asses a shipping fee and I paid to have it shipped back to you? Also, they charge a restocking fee! Please don't waist your time here because they are not for the customer.

I live in Florida I had order some items from onlinecarstereo was a little disappointed when I send them back because it was hard to get a response being that I'm in another state but I finally got help Summit manager name Marvin who helped me out and left me very satisfied I would recommend this place to anyone

Try and call them and lets lee how long before you will get someone on the line...
I tried ordering on line an item that was back ordered with most vendors. The online checkout didn't work, so I call. Somehow, a lady picked up and took my credit info promising this item will ship same day (Friday) or next business day. The following week, checking their site, the order status was "shipped" but no further info was available. 8 days later, I called to check on the order, after 40 minutes of constant attempt (you will get thrown to voice mail after 3 minute), I got a guy on the line that upon deeper look told me the item is back ordered and never shipped.
WHAT A WASTE OF TIME!
Why did you charge my card on an item you claim you have but you don't? I asked for a refund. I already have this item which Abt had in stock. But the refund from OnlineCarStereo never came. I filed a dispute with my credit card company and awaiting resolution. This place put me through so much troubles.
STAY AWAY

Bought a JL Sub and it arrived well. Box is in pristine condition. You guys have just earned a customer. TY

Customer Service helped me placed an order, it was fast there were no issues on placing an order. Just got my amplifier and it works well!

I wanted to get Hifonics TPS-6, I checked online and found out that they got the best deal! During my installation, I still got some questions, luckily they have customer service to assist me. You guys are such a great help!

Didn't have a problem with them. Got my item shipped few hours after I ordered and received the item after 3 days. Customer service was really helpful. Looking forward to buying more stuff from you guys in the future.

I want to thank the overall staff and management of Online CarStereo for a very good customer service and products. You guys are awesome!

GREAT THEY HAD A AMAZING DEAL ON THE PRICE AND GREAT FREE PROMO DEAL, THAT I COULDNT FIND ANYWHERE ELSE TO MATCH. THEY KEPT IN COMPLETE CONTACT THRU EMAIL WITH TRACKING NUMBERS AND GREAT COMMUNICATION. PRODUCTS ARRIVED ON TIME AND IN EXCELLENT CONDITION, THE CUSTOMER SERVICE GREAT AND VERY HELPFUL PEOPLE

I thought I would have an issue with returning but it was great that the representative who answered the phone assist me in what to do and how to return the item back. In few days I receive a notification about my refund. Great service, love it.

I was able to get the item Alpine iLX-F411 with a discounted price. Great price, awesome customer service.

OnlineCarStereo gives me a good quality service. The Alpine SWT-12S4 Bass Reflex Subwoofer Tube fits my car very well and they even gave me the best price. Will definitely buy here again!

Onlinecarstereo.com is the best website for car products specifically with car audio and video products and accessories. Offers a lot of categories to choose from. They offer hot deals and discount vouchers to avail. Getting products with free shipping, no minimum purchase. Provides 60 day guarantee, easy returns and price guarantee. Tech support is always available. Best Customer Service available. Knowing Onlinecarstereo.com is amazing, what else could I ask for. Visit the website and experience the excitement for products and to feel the support of the people around.