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yehezkely

Yehezkel Y.

Contributor Level

Total Points
167

2 Reviews by Yehezkel

4/28/21

Try and call them and lets lee how long before you will get someone on the line...
I tried ordering on line an item that was back ordered with most vendors. The online checkout didn't work, so I call. Somehow, a lady picked up and took my credit info promising this item will ship same day (Friday) or next business day. The following week, checking their site, the order status was "shipped" but no further info was available. 8 days later, I called to check on the order, after 40 minutes of constant attempt (you will get thrown to voice mail after 3 minute), I got a guy on the line that upon deeper look told me the item is back ordered and never shipped.
WHAT A WASTE OF TIME!
Why did you charge my card on an item you claim you have but you don't? I asked for a refund. I already have this item which Abt had in stock. But the refund from OnlineCarStereo never came. I filed a dispute with my credit card company and awaiting resolution. This place put me through so much troubles.
STAY AWAY

Service
Value
Shipping
Returns
8/19/20

Never got an acknowledgement my order was received. Tried calling but after 45 -60 minutes on hold, the line was dropped (several times). Emailed them, got an acknowledgement they got it and someone will reply. No one did.

I went ahead and got what I need from eBay. I got it right away. A month and a half later, I am getting my package from onlinfabric. Sure, blame it on Covid but I say this happened because you run a clown business. I am still disputing their charge with Amex. What a waste of time!

Yehezkel Has Earned 7 Votes

Yehezkel Y.'s review of Online Fabric Store earned 7 Very Helpful votes

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