Overview
Online Book Club has established a strong reputation for its supportive and professional approach, with many customers praising the promptness of feedback and the quality of reviews. Authors appreciate the community engagement and the effective promotional strategies that enhance their visibility. However, some concerns have been raised regarding the platform's treatment of genuine reviewers, particularly those using grammar tools, which may lead to account penalties. Overall, while the service is well-received for its reliability and quality, attention to reviewer concerns could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Sarah was excellent. She is a great asset to your company. She is patient, courteous, exemplary customer service, always happy. I was kept informed and she aways had a resolution. Thank you Sarah.
It was not working in my mobile. Thank you so much for your support and I am searching for your all books to review for website
Hi, Demon G.,
Thank you so much for your review!
I like the reviewer's style and his professionalism. If he/she would not have taken into account the concept of "political correctness" to judge a novel (fiction, for God's sake) and would have stuck to judging an author, or his/her novel, by points on craftmanship, talent, and professionalism the reviewer could have achieved a higher score in this review.
Although I'm generally pleased with the review, the fact that this reviewer took into consideration the book was not "politically correct" to grade a novel 4 out of 5 stars disturbed me. That is why I'm taking off one star and rate it 4 out 5. I think Fiction books should not be rated by "political correctness" standards, only by the talent and skill shown by the author within the parameters of any given genre.
Online Book Club is a frustrating platform for professional writers. Genuine reviewers who spend days reading and crafting thoughtful reviews are unfairly penalized. If you use grammar tools like Grammarly, they label it "AI-written" and block your account. Avoiding grammar checkers also risks getting flagged for "too many mistakes." This platform seems to favor AI users, who often bypass these barriers and cash out, facing no real consequences when blocked. After spending three months writing reviews, they wrongly marked one of mine as AI-written, ignored my appeal, and blocked me. Serious writers, steer clear—it's a scam!
Overall, very satisfied, but at the risk of being 'picky' I was surprised the reviewer made a few minor errors when providing her synopsis which, to me, suggested her notes may have been mixed and/or confused as a result of reviewing too many books at one time.
The site is good for hobbyists and passionate alike but the problem is that there is only one payment method, Paypal. There are some countries that do not accept Paypal and reviewers can't get their earnings easily. If the site adds other payment options as well then it would be pretty easy and more efficient.
Hi, Fahad,
I'm sorry for any confusion, hassle, or trouble.
Please contact me at the following email address so I can go above and beyond to make this more than right for you:
GeneralSupport@OnlineBookClub.org
Thank you,
Scott
Apparently most of the reviews here are from people who get paid to read books. As an author, I am extremely disappointed in the review I received. They use a high school format (Who is your favorite character?) and it was not from an actual editor, like they claim. It is a paid review from a reader. $249 down the drain. If you are an author, spend your money somewhere else. Also, may I say that most of the reviews here are against the policy of this site - you signed a statement that " I am in no way affiliated with this business" - if you are paid to write reviews for this site, then you are affiliated with them.
Like the curate's egg. My gripe is that your site is far too difficult to navigate. Every action is difficult. My most recent example (of many) is my effort to thank my book reviewer. I don't want to give up because I want to thank him, but after wasting about twenty minutes, I am about to admit defeat. Please simplify the complexities of your site - it will VASTLY improve a visitor's experience.
(Incidentally, after reading such a VERY precise review listing eight typos in my 110k-word manuscript, it was surprising to find so many within the instructions and texts on your site. You could start with: ' Generally...')
Meantime, your good bits and the talent you attract are exemplary -- thank you.
Hi, J R L.,
Hi,
I'm sorry for any confusion, hassle, or trouble.
Please contact me at the following email address so I can go above and beyond to make this more than right for you:
ScottHughes@OnlineBookClub.org
Thank you,
Scott
I am trying to send a review of this book to Online Bookstore, but apparently I can do it through you
Quick and clear answers and advises provided, started reading right away. Thank you to the team for your patience and support during this process.
Hi, Asiphe,
Thank you so much for your review!
I had a great deal of trouble navigating through the site, but eventually, I have learned my way around. Because of the number of members that OBC has, I understand they have to be stringent on the performance of their Book Reviewers. I have made a few errors, and they have kept me in spite of this. I like getting paid for reviewing a book. It's motivating! They have everything available to the Reviewer interested in joining. I would recommend it if you're into reading.
Hi, Frances,
Thank you so much for your review!
Book of the day. It really worked well and was thorough and attractive; the BOD visual was compelling. Thanks to the team for the great work!
Hi, Bruce,
Thank you so much for your review!
If I could leave negative stars I would. I will be brief. DON'T WASTE YOUR TIME! They will do everything in their power not to pay you. If you fix your review they will find another excuse not to pay you. And customer service is horrible, when you find them. If you can read the authors' mind about what they consider profanity and sexual content, you might have a chance. I was promised $50 for buying a book, reading the book, and writing a review. I upheld my end of the deal, they did not. In my book ( pun intended), that makes them a liar and a cheat! Liars and cheaters don't prosper. They have the audacity to tell reviewers to contact them before writing a bad review. Why? For them to yank your chain, make matters worse, and STILL not pay you? Play with toys, not me!
I submitted a review to Amazon and was confused as to why I couldn't find the review link. I reached out and was informed that it takes Amazon some time to print the review with the link. Sarah responded almost immediately. It was excellent customer service.
Hi, Vera,
Thank you so much for your review!
I've had several questions come up and Amy has been responsive and helpful, quick to respond, and clear in explaining what I needed to do. Fantastic service!
Hi, John,
Thank you so much for your review!
It has been a while since I read a good book. I finally selected a book from Onlinebookclub.org and was very pleased. They have great selections with affordable and flexible medium options. I'm looking for my next read right now!
Hi, Terrie, thank you so much for your review!
It was a brief yet captivating write-up that featured OBC's own 5-star rating of my book. I was amazed to see the remarkably quick and insightful comments it sparked from readers across various online platforms. This experience was much sweeter than the book launches I had for my other works.
Hi, Kumar, thank you so much for your review!
Be it my fault or theirs, there was at one point a glitch in the system. When I drew this to their attention it was resolved almost instantaneously. Dead impressed. These guys are scrupulously on the case, and clearly know what they're doing.
Hi, Peter S! Thank you so much for your review!
Thank you for answering all my questions.
The service provided was exceptional. The team was responsive, attentive, and genuinely dedicated to helping. They went above and beyond to ensure everything was clear and handled efficiently. I truly appreciate the prompt assistance and the thoroughness of their support. It was a seamless experience, and I'm grateful for the help provided. Highly recommend!
Hi, Martin, thank you so much for your review!
Really good with honest people recently my account has been banned and how responsible to help me is really nice person
Hi, Ibrahim,
Thank you so much for your review!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Barbara,
Thank you so much for your review!