OneTravel

It was a good experience overall but too much time to be completed...way too much steps...no one can wait that much before paying a ticket...we loose precious time...furrhermore what s the purpose of all these marketing effort...you try way too hard...

Excellent service and satisfaction service. Took time but worth waiting gave me a better price as I was traveling Internationally. The agents that assisted me were all very patient with all my questions and answered all.

Great price. Easy to book. No speaking to humans trying to get more money and out right lying. Saying this was not a real reservation and just standby.

Screwed me out of 20 bucks. How can you be in the middle of booking a flight and have the ole swicharoo at the very end. Then when you try to find another flight they all go up at the same time. The site is hard to follow. You are never sure when you are booked or what they are doing with your card info. You get a VERY hard sell for rent-a-cars and hotels before the transaction is complete and I had to exit out of the page because the wanted me to confirm that I did not want extras (trip protections, seat choice, etc...) all after booking. I mean I searched for this site and am complaining and those SOBs still have not sent me email confirmation. The correct amount was taken out of my bank, but I don't trust these bastards not to go in the cookie jar with the excuse that I should have confirmed that so-and-so extra was not declined

The service for OneTravel is terrible. We missed our flight because the agent gave us the wrong information after we called to book a flight. They said over the phone that it will be 11:00 AM flight from the airline company but after checking the email confirmation it was actually 7:00 AM departure time. We could not make it to the actual flight because it was too late when we checked the email. So we called the company and had to pay extra for another flight. Their service is very bad. Don't use OneTravel for your traveling needs.

I tried booking a flight on frontier airlines from Trenton Airport to Orlando and during my check out process I actually received an unsolicited phone call from someone at Onetravel.com telling me there were no seats available on the flights I was booking and tried to get me to make reservations out of a different airport with a different airline at higher rates. She couldn't find flights that met my needs so I thanked her and hung up. Afterwards I went onto the airline website direct and was able to make reservations on the flights I wanted no problem!

I would recommend everyone to use one travel.com to purchase tickets to any parts of the world. The representative was very knowledgeable in helping me with my purchase. After my trip, I received a courtesy call from Sally and I was very impressed how she asked her questions. These are the kind of people you want to do business with. Has said previously I would recommend everyone to use travelone.com as their site for purchasing tickets.If I was to buy another ticket just now my first choice would be travelone.com.

For the first time I used an intermediatory for my travel, thinking it would be convenient and provide extra options. Wrong- there is no benefit in using them. I attempted to contact the airline to cancel a flight and could not get through. I had insurance *provided through them but I could not get through. They would not refund my fare as my flight had departed. I paid an airfare for myself and my daughter and our insurances and lost this money. I had to fight to get my money back for the return flight, only got a portion of it. They failed to respond to my emails. Also check your credit card statement for hidden charges. Just book from the airline directly.

I am lost on confirmation of what has been competed. My credit card has been hit a number of times when selecting seats. I called a representative to help, I got transferred was placed on hold but was not muted on your end, could hear office people but no one would attend to my call