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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Helen did a great job helping with my booking. She was very patient and double checked everything thoroughly to be sure it was accurate. She was friendly, courteous and knowledgeable.
Always efficient! Have had countless experiences elsewhere but none like this one!
Thanks
Site was easy to understand and navigate, customer service representative called me immediately to let me know there was an issue. She was very helpful and I would recommend this site to anyone in the future.
I liked buying at onetravel, excellent prices, I was able to choose the time and date of the flight without any difficulty, I would recommend it excellently
Thanks for the deal and I hopping that my trip would safe!
Love the price & the fact that what you see is what you get! Also, received a phone call after I booked making sure I received my confirmation and put me at ease knowing I'd booked my tickets successfully. Also, he ensured that I was informed about adding insurance & let me know that he could even handle my baggage over the phone.
Love the price. Hate all the extra add on prices and questions... A bit all over the place. Could be better organized. It's too... busy?
Good price and I will get more tickets from your website. Thank you
No problem at all; good options and reasonable prices
Une rapidité hors du commun...!
Service appel après achat ticket très efficace, pour nous demander de dépenser encore!
Always great and easy and convenient. I travel to Vegas every year and always had a great experience. Look forward to next year.
Took too long to book and, I encounter a few hiccups thru booking, when stated all over and in every negative response for this booking the price was higher and higher, next time I'll will consider a different website for my booking. FYI Sprint has a very rude and unprofessional stuff members working for this airline! As I said, FYI
Excellent service. All communications are quick and prompt
Travel kept me informed of the trip...airline etc.
We were originally paid for and booked for Business class. Now we are booked in Coach.
Will give my feed back after the trip. Last time I didnt have good experience with spirit airline so will wait till after the trip to give my feedback.
Excellent prices and I love the convenience of Affirm
Got a low fare although it took some time. Still, when you finally get to see the final cost, chosing a seat and paying for a bag really irks me. But that seems to be travel now a days.
Easy to use and great deals for flights anywhere, anytime in the world! Thank you!
Great! Everything works as it should. I have booked flights several times with this company. Never had a problem.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to the passenger to obtain additional information so we can assist with the concern.