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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have bought several tickets on OneTravel.com and never had a problem to this day! I always look on your website before booking anything.
If it works out in the end, I will use OneTravel whenever I can! Thank you very much. Dennis
Fabulous experience. Was swift and time saving. The price was reasonable.
All is good so far, comment further when journey completed
Easy to follow the instructions when booking my flight to Honolulu Hi
Easy to book and cheap tickets. The site was easy to navigate and the affordable prices per tickets and more
Surprising add on costs at the end of process. Very nice and helpful gentleman who called me.
It was a good first time experience for a first time user.
We managed to get our Travel Package set up despite your Customer Service help. We had a question, called in and were on the phone for over an hour and our problem was not resolved. Did more on-line work starting fresh and figured it out for ourselves.
It was good. The site was very reliable. Feedback was very prompt. And the prices were really affordable. I have compared other prices and what you offered was the most reasonable.
The ticket price was great and the communication on updates has been awesome!
Website is hard to navigate and inaccessible. Links provided via email do not allow me to check in early and it takes way too long to simply access my itinerary. Definitely the first and last time I will be using this booking site.
We have reached out to the passenger to obtain additional information so we can assist with the concern.
One Travel is agent that I have trusted 10 years. Whenever I need to travel every where in the world I always to look at this web side onetravel.com first. Their services are very pleasure to me.
I recognized this service is good!
Easy to navigate the page, used the site before, so far good experiences
The customer service representative was very professional and knew how to help me accomplish my request.
Merry Christmas! Happy Nee Year 2023! The site was easy to navigate
Seamless and efficient always. I immediately tecrived my bookibg confirmation and itinerary. Thanks
A very trusted service
Always one travel has helped me to plan Canada travel
Very easy...no hassle at all. Guidelines and payment options were clear.
The site so easy to navigate. The prices is nice and g
Affordable.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. Thank you for taking the time.