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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to book flights.I'm looking forward to using OneTrave for all my future traveling.
Thank you OneTravel.l
Best price for the same flight. It's a shame that your app can't be downloaded in the Middle East
Really fast and good prize, thanks, Really fast and good prize, thanks
Easy booking although the seats are expensive but no choice all good seats are taken.
Easy to use website. Search results are accurate. Alternative dates are very handy!
I would like to urgently correct a mistake in the seats I chose, probably because of the bug in your company's application
From Tel Aviv to Amman - I booked 22H
From AMMAN to NEW YORK I PAID for seat 6G and it was confirmed. You sent me 22B!
From NY to AMMAN I paid and signed about 6G. You sent me 6D
Tel Aviv to Amman - 22H
Very good services, many options, and easy options choices, really appreciated
Thank You very much for your cooperation.I hope I will also choose in future also.
Web site does not work, will not allow option to be chosen.
First you dont assist deaf people turning communication way difficult. Than, when I finally go my booking confirmed I have another charge of $43.00 and no explanation of what is this for. The live chat could not help me and the e-mail provided never answered me. No courtesy or care for anything! And also, I do not agree to have this feedback published on public websites (Facebook, Sitejabber, Google) to help inform other consumers. Just did due no other option to send this feed back. Disappointed!
Very good prices,costumer service was a great help when I had questions, very polite and perfestional
My (ticket) $56 dollar flight, as long as it was round trip, cost 162.54 after a $35 discount. If this ticket wasn't for my mother, I would cancel. Read and re-read to make sure of the price before committing. Not again.
Easy to book. Cheaper price than other sites.
I hope I will have a good booking and customer service throughout the end of my flight.
I'm trying to fly from Nairobi which has more than one airport. The ticket just says 'NBO', Not JKIA or Wilson. I've asked the automated service that says check you boarding pass. I haven't got that yet, there isn't an option on the email to look at it and I STILL don't know which airport to go to, to check in
We have reached out to this customer to clear up any confusion.
The service was fast and convenient, and the person I spoke to was courteous and professional.
Easy to follow each step-by-step. The search give you lots of options to choose.
While I was checking out I got a message saying the price went up $100. After that all the ticket prices were a lot higher. I cleared my browser cache and the site reverted back to the cheaper price. That is unacceptable and shady.
We have reached out to the passenger to obtain additional information so we can assist with the concern.
Great customer service booking my flights to Scandinavia.
Too confusing when things keep switching...maybe it was a computer issue, not an issue with you. Not sure. But I had to book twice to be sure I had it.
We appreciate your feedback. Thank you for taking the time.
Excellent service, but a little confuse with select seats.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to the passenger to obtain additional information so we can assist with the concern