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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I liked the way the site is user friendly.This is the second time I have used this site and you get your ticket in no time. When traveling,you do nor encounter any challenges.
Your high booking fees = 27.59 USD were not clear at check out and came as separate card payment transaction + total sum came higher from 1306 AED to 1360 AED deducted from my card! Very disappointing
Fast and affordable! Save some money tru coupon codes
Easy to go thru the process. I found what I was looking for
I believe the reading is less confusing than in other booking places...sometimes you are not sure if you are booking the right date and time.
However, the car deals are not competitive compared to other places that allow the retail price to book outside the airport while picking the vehicle in the airport.
So far so good. Booked trip in Oct 2022, flight not until end of March 2023. There have been a few complications, but customer service is very helpful. The people are sometimes a little hard to understand with the Indian accent, but its manageable. It's understandable booking trips so far in advance, that flights plans can change. No worries, as long as I get where I want, it is comfortable and its does not take long.
People that are on the phone need to speak more clear
Knowledgeable and friendly to talk with. Great customer service.
Perfect - the ideal ticket showed up and ten minutes later it was secured
Thank you for helping me out. My daughter is in the hospital and I need to get there quickly
Easy to book great price important information to use
The instructions were good and very easy to follow.
Everything went well at this time, great customer service, I am very pleased with the customer service
Much easier to book flight, then the Delta booking site
Great pricing, easy transaction! Had the best pricing out of all sites I checked.
Easy fast, efficient. However I don't have clear where to contact someone, or how to call your number from outside US
The website is very easy to navigate and has many flight options.
Very easy to book flights.
Takes too long to complete reservation. Travel times met my criteria.
So far so good, the website is excellent and well as the service. I am given options to choose flight and its deals, I love One Travel and will continue to use for me and family's travels. Keep up the good job
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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