On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good easy to use fast very easy great prices 50;to
Good an easy to follow instructions and to book with a quick reply.
Fast transaction.
Cheapest in the market.
I will buy here next time.
Everything is there for you to choose. Hotel accommodation and transportation are there for you to chose.
This is my first time to travel with I want to give a try I think it's good
Good in the services and seems to be reliable during the time I used this
One travel have been good for my travel experience
User friendly, quick and fast, i completed my transaction in less than 30 mins
It was easy to schedule and get the information I needed
Fast but kindly give us feedback if our booking was successful
You are the best with excellent customer service and helpfulness. I will continue to use your services.
Excellent service delivery. The price offered is fantastic and the support start are always getting back if their are issues.
Best service and lowest fare for flights specially.
Good/fast and not complicated although I want to wait the cheap flight but sadly they didn't come out that's why I pay more than, hopefully I'll get the cheap flight next time..
Excellent and very professional website and easy to navigate.
EXCELLENT WEBSITE AND EASILY NAVIGATABLE THANK YOU SO MUCH
Excellent service, good web site, good customer service
Well-designed and easily understood booking system. Besides, OneTravel has the best professional employees who are always ready to support clients in giving accurate information on their travelling.
Site worked flawlessly, and though tickets were expensive, they were a bit less so than EVERYWHERE ELSE. So not ideal but still true, One Travel is as good as it gets in 2023
Processing speed was acceptable. Also, the booking did not clearly state what size/weight for check-in and handcarry luggage were included in the booking. This is very important to know ahead of time to avoid costly charges at time of flight.
Outstanding performance! Extremely quick, hoping I dont have problems at the airport, because I havent received my credit card
Please dont make a mistake by booking from these guys, first they charge extra for booking then they said it is our service fee. Not happy.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members