OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Not as user friendly as it should be. Found myself entring the same nfo more than one time
Very easy processing, great fare and multiple choices for your travel needs
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was good. Will most likely use this site again. Thank you for the booking
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
CADA PASO ESTA BIEN DETALLADO Y CLARO DE ENTENDER ME ENCANTO
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great. Excellent. Best Airlines. Nice customer service. It's great.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The woman technical member was very professional, polite and extremely helpful and patient. She is a shining example of an amazing employee.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great job doing with customer follow up.
Keep up good work!@!@
Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.
I need to speak to someone regarding my reservations. Please
Thank you for your feedback. We have reached out to this reviewer regarding their concern.
Good, great, appreciate app.thank you for making it easy to understand.
Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.
Great service good prices and very reliable thanks for your services
Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.
My experience was extraordinary good
The booking was easy. (The steps to follow when booking are simplified)
The process was Awesome. I certainly will book with you again shortly.Thank you David.
Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.
So far so good. The booking and ticketing experience was good. Rest of it has yet to be seen.
Thank you for your feedback. We are happy to learn it has been a satisfactory experience. If you have questions or concerns please contact our representatives for assistance.
When I called in about this trip, the agent found me a much better option for my return trip, that saved me $200.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
For the most part, it was a good experience. It only took 2 days to finalize everything. Seat choices were limited. My husband reserved my ticket and had issues with contacting someone, but finally got help. We live in Ecuador and choices for less expensive flights and reasonable flight times were also limited.I am just glad to have the reservation. Hopefully I will arrive to my destination and return safely with little or no issues.
Thank you for your feedback. We look forward to assisting with your future travel needs.
Nice one i love this platform.
He is soo useful and easy thanks.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quick and easy to but some countries are not included in the drop down of countries, example Ghana
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
OneTravel they are great travel Booking Agency. I do recommend 100%
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quit trying to sell me stuff, I just needed a flight! Was on Expedia and somehow without my knowledge was with one travel? Now it's making me pay for a seat - extra charge
Thank you for your feedback. Many airlines are now charging for the opportunity to pre-assign your seats that are not included in the price of the airline ticket. This is an airline policy that as an agency have no voice in. We regret any inconvenience or frustration.
It was a good deal doing this first time really quick i like it
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for telling us of your experience. We continue to work to improve our website to make it even easier for our customers.