On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A great place to get Airline tickets at a great price.
I cannot find my reservation in the Airline web as the reservation No doesn't work. Unfortunatly my problem could not be solved. Thé Airline doesn't provide information from outsider. I'll have to go to the airport days before the flight to get my eTicket
Use your travel site many times.least costly flight tickets i have found here compare to other sites
Very convenient and easy! I would recommend and share my family friends for booking with OneTravel.
Thank you for calling, great service. I will book again
This was very easy and convenient to find the flight
Very Good - Easy, comfortable, clear, quick and hopefully the flight arrangements will be uneventful
Very impressive. This the first time in my life I ever do any booking online and this gives me a lot of confidents in terms of easy to manage and information given are very easy to understand. To be honest, I am not an expert of this but thank you for making this easier for me personally.
We appreciate your feedback and thank you for taking the time.
Very friendly, very helpful! They even called me because I forgot to pick my seats.
Great job for customer service. It offered more options that very convivence for me on our trip.
I am being helped even when I don't ask for help it comes any way and always guided on what to do time to time.
All the information about the fly was straightforward, I had a goog experience purchasing my ticket Thank you ONE TRAVEL!
Yes, they help me to select my seats on both ways.
Thanks very much
Customer concern has been resolved. Thank You
Doesn't allow me to select my seats
Easy to navigate pages, with fair pricing...like the service.
I was satisfied with my service, prompt and easy to book my flight
Nice services I have appreciated the booking and continuing communication and updates.
Very easy process and cheap flight extremely happy for this trip.thank you
All flights were clear for me to decide which one to take...time and arrival and departure.
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
Please ensure you are using the airline 6 digit ID found on your confirmation page to access your reservation on the airline website.