Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
The ordering process and shipping by Omaha Steaks is great. The steaks received had 1/2 inch of fat on one side. Had to cut it off.
Really enjoy the meat and prepared items I have received. Would like more packages without the side items (i.e.,Desserts and potatoes).
Pork and chicken very small. Not as advertised.
I'll buy my meat at our commissary. It beats what you sale. Thank you.
We’re bummed that you didn’t absolutely love our pork or chicken. Can you please send us a private message so we can figure out what went wrong and make it right! We look forward to hearing from you.
My last order arrived with no dry ice left resulting in some of the items (not all) thawed. That said, overall, I very satisfied with the quality of the meats. Especially the Private Reserve filets.
Oh no! So sorry to hear about the dry ice. But, happy to hear you were satisfied with the quality of the meat. Hope to see you soon!
This is my 2 time in signing up. With the subscription plans.Yes some items can be pricey, but use your coupons, and it is cheaper for me than driving out to the store, here you get good quality products, as with the store half the time,, you can't get what you want. And poor quality, and meat that is full of fat, and grissle.
It’s support from customers like you that has kept us thriving for 105 years!
As usual, you did a terrific job! We have been customers for years and will continue to be customers. Thank you.
Customers like you are pretty rare! Get it? Thank you so much for the 5 star review.
Omaha only used one dry ice pack that only covered 1/2 the bottom of cooler. This allowed 1/2 of items to defrost and arrive soft and melted.
We’re sorry to hear about your experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message at custserv@omahasteaks.com so we can make it right? We look forward to hearing from you.
Can't beat your quality and service, you have a great product, and variety to choose from, plus a specials to choose from, thru the year, especially holidays
Cue the happy dance! Thank you so much for the 5 star review.
I have only tried the burgers and they are great so I know the steaks will be even better
That’s the best thing we’ve heard all day! If you loved our burgers, just wait until you try our filets!
Easy ordering. Delivered on time. Recipient overwhelmed and exited. Loves the products.
Sounds like you just won Gift Giver of the Year!
I thought the first order was too good to be true. Our second order was just as good. They have a new customer.
Cue the happy dance. This is the feedback we live for.
Order # *******-001
Looking forward to a BBQ'd steak for dinner on Father's Day, sat down to a major disappointment. Steak was tough, gristly and not much flavor. My wife's jaw was sore from chewing so much. Everything else in package seems okay so far. Will think twice about reordering in the future.
Oh no! Definitely not the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com so we can look into this and make this right? We look forward to hearing from you.
This past delivery was the best in several deliveries. But, they are always good.
So happy to hear! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
It is very easy to order what I want/need. Order comes on time and food is always delicious.
This is the feedback we live for! Thank you so much for the 5 star review.
The product I ordered had been compromised and when I called customer service, they did not hesitate to let me know that they were going to take care of the order and ship out a new one.
Thank you for the feedback. We hope your order arrives and it is everything you imagined! Let us know if you need anything in the near future.
I have purchased Omaha meats both at a retail store and through the delivery service. Both were exceptional experiences. The staff is very knowledgeable and helpful. The on-line ordering is simple, efficient, and effortless.
There’s no misteak about it, we love you too!
So far I have been 100% satisfied with the everything I have received. Currently I have more than I need because of a party we to cancel. I will be buying more at a later date.
Gracias. Merci. Grazie. Danke. THANK YOU!
We Love Your Hamburgers and Steaks. We will order from you always. We Tried your Chicken Breast And Your Boneless Pork Chops. We Love Them All
Gracias. Merci. Grazie. Danke. THANK YOU!
You cannot find this quality in the stores. I do wish, though that your prices were a little less.
Thank you so much for the 5 star review. We appreciate your business and loyalty.
Shipping was great and most of the products were good
Oh no. We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message so we can make it right.
Been buying from Omaha Steaks for many years. I buy for myself and as gifts for family.
Nver compare Omaha prices with supermarket prices. Sure, they will be more expensive, but the difference is like night and day. When it comes to steaks, buy quality.
We’re hanging this comment on our fridge!
About the Business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time. Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If you’re not happy, we’re not happy, Ruth! Our 100% satisfaction guarantee is the real deal. Can you please send us a private message to custserv@omahasteaks.com so we can turn that frown upside down!