Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
So far so good, excellent meat products. Highly recommend.
Very satisfied with the products I ordered and received.
We’re hanging this comment on our fridge!
Always the best beef & prepared dishes & quick shipping. Thanks.
Nothing makes us happier than when you’re happy!
Long time Customer, very satisfied! Easy Delivery!
It’s support from customers like you that has kept us thriving for 105 years!
VIP SUBSCRIPTION PLAN
GREAT PRODUCTS
ONE OF THE BEST DECISIONS WE'VE MADE
GREAT FOOD DELIVERED TO OUR DOOR
Customers like you are pretty rare! Get it?
We've used Omaha Steaks for years. It's a good gift for people who are hard to buy for, because everybody eats. People also like the thrill of getting the box on the doorstep (which makes a good cooler for the beach or camping), and discovering the treasures inside. I wish they gave volume discounts as they did years ago (that is, the price per ounce drops when you buy a higher quantity).
Someone just won Gift Giver of the Year!
I heard about Omaha Steaks through The Ace & TJ radio show for a Father's Day gift idea. Bought 3 specials for my brother (in-laws) and since they enjoyed them, i thought i'd give it a try. So far I am very pleased with the food.
There’s no misteak about it, we love you too
Orders are received as promised. 1 time ann order wasn't and the dry ice and content was thawed. Omaha promptly sent a replacement order.
Nothing makes us happier than when you’re happy!
I had tried to pick a collection of ready to eat things?
As kind of thank you to my family,
And I got me a big time winner!
Omaha steaks dinner,s!
You’re making us blush, Fred!
Never a bad experience, For my fsamily, friends or myself
Great food always,! Help with getting my membership from rep, very thankful!
Customers like you are pretty rare! Get it?
Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.
Oh no! Definitely not the experience we strive for. Can you please send us a direct message to custserv@omahasteaks.com so we can look into this and make this right? We look forward to hearing from you.
Ordered things specific for a special birthday occasion! Got it all in plenty of time.
We’re hanging this comment on our fridge!
Everything is absolutely stunning. Service, quality, and the steaks are wonderful!
Nothing makes us happier than when you’re happy!
My kids ordered for my birthday and I liked them so much I ordered them again
We love you too, Mike!
So far, the meat has been excellent. Shipping was expensive and did not arrive timely. Thank you, this was our first order of meat.
Gracias. Merci. Grazie. Danke. THANK YOU!
Excellent mix of steak, burgers, chicken, beef for a great holiday with the family
Gracias. Merci. Grazie. Danke. THANK YOU!
Overall Omaha Steaks has an excellent product and we have ordered from them many times in the last 2 years. The only issue that we've had is with the delivery of the order. The last order came in two separate containers and one arrived on Saturday and the other didn't arrive until the following Tuesday. All of the items had thawed out and could not be used, but a refund was issued for that 2nd container.
Happy to hear your issue was taken care of! Customers like you are pretty rare! Get it?
We ordered from Omaha Steaks as a gift to our daughter's family. They loved the present and said the quality was excellent. Just one problem: While I am fine receiving occasional promo emails, I am now inundated with emails all day long, every day! Way too much!
Someone just won Gift Giver of the Year! We will make sure to pass this feedback on to our Marketing Team.
I laid in a supply of groceries for Independence Day. I ordered the protine from Omaha and Igot carried away. I ordered too much and I'm still eating it in and July. I Loved it all.
Welcome to the family!
Just perfect for me. Excellent quality and arrives on time.
We’re hanging this comment on our fridge!
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time. Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
We love you too, Pam! Thank you so much for the 5-star review.