I exactly followed the instructions given by OS, using the lower time given (50 *******@350*F). ALL of the seasoned liquid filling (didn't taste like traditionally used butter...and who knows what it is?) drained out onto the pan while baking. The chicken was stunningly tougher than any chicken I have eaten in my life. And the crust was hard as a rock and WAY too thick. Trust me, and steer clear of this horrible item! Completely and utterly unappetizing!
First and last order for me from Omaha Steaks. Chicken Cordon Bleu is NOT as pictured on their website! These things have a full 1/2 inch of heavy breading all around--fully half the entire weight of the item, and with less than 2-3oz of chicken and almost zero ham inside. What a ripoff!
Order # *******-001
Looking forward to a BBQ'd steak for dinner on Father's Day, sat down to a major disappointment. Steak was tough, gristly and not much flavor. My wife's jaw was sore from chewing so much. Everything else in package seems okay so far. Will think twice about reordering in the future.
Oh no! Definitely not the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com so we can look into this and make this right? We look forward to hearing from you.
I never had any problems with the quality of the product, but I seem to have issues when I order the product. I submit my order and a few times I got a email telling my order was not completed and I have to start all over again.
Oh no! Definitely not the experience we strive. Please let us know if there is anything we can assist you with! Happy to help!
My daughter and her husband loved the gift. It was greatly appreciated. They didn't have time to grocery shop when they did move into their new home. So they could easily put the food on the grill. Last I heard the burger patties were amazing.
Sounds like you just WON Gift Giver of the year! Thank you so much for choosing Omaha Steaks as your gift! Who knew the best gift came in a white cooler? Oh wait...we did.
My experience with my first order was great, but I am receiving text on other offers which include other cuts of meat such as chicken, pork and hot dogs all I want is beef! Please only send me offers of beef.
So happy to hear you enjoyed your first order. We hate to see you go and miss out on special promotions, sales, tips, and more, but we make unsubscribing from our texts and emails very easy. If you have difficulty unsubscribing, send us a direct message with your email address and we’ll manually remove you from our mailing list.
We ordered from Omaha Steaks as a gift to our daughter's family. They loved the present and said the quality was excellent. Just one problem: While I am fine receiving occasional promo emails, I am now inundated with emails all day long, every day! Way too much!
Someone just won Gift Giver of the Year! We will make sure to pass this feedback on to our Marketing Team.
The product I ordered had been compromised and when I called customer service, they did not hesitate to let me know that they were going to take care of the order and ship out a new one.
Thank you for the feedback. We hope your order arrives and it is everything you imagined! Let us know if you need anything in the near future.
We've used Omaha Steaks for years. It's a good gift for people who are hard to buy for, because everybody eats. People also like the thrill of getting the box on the doorstep (which makes a good cooler for the beach or camping), and discovering the treasures inside. I wish they gave volume discounts as they did years ago (that is, the price per ounce drops when you buy a higher quantity).
Someone just won Gift Giver of the Year!
The shipment y was to be delivered on a Thursday or Friday. When it didn't arrive, I called and was told recipients weren't home. They WERE and were waiting for the delivery. While understood, since it was bad weather, the recipients should not have been blamed. It wasn't until I asked about if meat was going to be kept frozen that I was told they would resend. Everything ended okay but I think it should have been communicated better.
Oh no! Definitely not the experience we strive for. So sorry to hear about the communication!
My last order arrived with no dry ice left resulting in some of the items (not all) thawed. That said, overall, I very satisfied with the quality of the meats. Especially the Private Reserve filets.
Oh no! So sorry to hear about the dry ice. But, happy to hear you were satisfied with the quality of the meat. Hope to see you soon!
I spent about $600 with them, but never again! It took at least 10 calls from me and more than 30 days for Omaha Steaks to identify the cause of their repeated shipping delays... a problem processing the payment, which they NEVER contacted me about! Just automated emails bumping out the delivery date again and again and again! They took no ownership of their mistake and could give a d@%& about trying to satisfy/keep their customers. Don't waste your money or, more importantly, your time with this company.
I like the variety, quality, and convenience of the products. I only purchase when there is a sale on items that I want and when I have points and/or discount cards. Even with the sale, however, the prices are still a bit high. I rationalize by comparing the prices to what I would pay for the same item at a restaurant, and that helps me justify my purchases.
Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it!
There was not enough detail given about the Argentinian shrimp. The taste of the shrimp was definitely not what I was expecting. And there should have been some indication that they were much different from Gulf shrimp. Let me be clear: We love Omaha Steaks products. So we ordered the shrimp a second time, hoping that the first order was just a fluke. Many thanks for asking.
Oh no definitely not the experience we strive for! We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message to custserv@omahasteaks.com so we can make it right. We look forward to hearing from you.
I having been buying from Allen Brothers for over twenty years. In the last year or so the quality has declined, despite the extremely high prices for USDA Prime. They use UPS for delivery. On two or three occasions, the meat was on the non air conditioned truck in very high heat for up to twelve hours ( and who knows how much longer in the UPS a facility) and arrived with much of it defrosted, with a $27.99 delivery charge!
My experience, so far with Omaha has been excellent accept trying to figure out how to apply my rewards points. I sent an email to their customer service.
Nothing makes us happier than when you’re happy! We would be happy to help with your rewards points! Let us know what questions you have.
My Omaha steaks order was everything I expected it to be. I am a self proclaimed chef and the quality of meats that I received from Omaha is primo. I will be ordering more meats in the near future!
So happy to hear! Thank you so much for the 5 star review.
We always get the Beef pot roast on special and shrimp. They haven't been very good. The beef was half fat, which it never has been before. The shrimp was really salty. My husband mentioned it first and it must be if he said something. For me it was almost unbearable to eat. I'm very disappointed with this place now.
Oh no! Definitely not the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
We have been Omaha Steaks customers for over 10 years, the selection is fantastic, the packages great and the delivery on time and ready to put in the freezer. The items look exactly like they are shown on the site. Terrific taste too!
It’s support from customers like you that has kept us thriving for 105 years!
The quality of the product, the service and the price rate 5 stars in all categories.
To me the quality of the beef is much better than the beef you get in the local stores. Yes it cost more but you get what you pay for. I don't eat pork so I don't know. Can't wait to try the chicken and fish selections.
Nothing makes us happier than when you’re happy!
Can't beat your quality and service, you have a great product, and variety to choose from, plus a specials to choose from, thru the year, especially holidays
Cue the happy dance! Thank you so much for the 5 star review.
Overall Omaha Steaks has an excellent product and we have ordered from them many times in the last 2 years. The only issue that we've had is with the delivery of the order. The last order came in two separate containers and one arrived on Saturday and the other didn't arrive until the following Tuesday. All of the items had thawed out and could not be used, but a refund was issued for that 2nd container.
Happy to hear your issue was taken care of! Customers like you are pretty rare! Get it?
Overview
Omaha Steaks has a rating of 3.4 stars from 776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift and hot dogs. Omaha Steaks ranks 180th among Food Delivery sites.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh no! This definitely isn't the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.