Omaha SteaksReviews 776
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Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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Great options, ease of ordering and great tasting! No major issues with the shipments or the items being defrosted.
No complaints from ease of ordering. Receiving and the value for the products!
It’s support from customers like you that has kept us thriving for 105 years!
The shipment y was to be delivered on a Thursday or Friday. When it didn't arrive, I called and was told recipients weren't home. They WERE and were waiting for the delivery. While understood, since it was bad weather, the recipients should not have been blamed. It wasn't until I asked about if meat was going to be kept frozen that I was told they would resend. Everything ended okay but I think it should have been communicated better.
Oh no! Definitely not the experience we strive for. So sorry to hear about the communication!
I am single & semi-retired, I like to be able to relax and shop online. I enjoy having Omaha products delivered and the ease of preparation. Good quality products at affordable prices.
It’s support from customers like you that has kept us thriving for 105 years!
Overall i have been very happy with all my orders and your customer service people are top notch! My only advice would be the specials you run 19.99 and 29.99 are always the same thing again and again so once you place an order there is nothing new to purchase until you run out - i like to stock up and its nice to have options :)
Appreciate the five star review. It’s support from customers like you that has kept us thriving for 105 years! We will make sure to share this feedback with our Product and Development Team.
We’re hanging this comment on our fridge! Hope to see you soon!
Due to an error on the address of my Omaha Steaks order, the shipment was late arriving at my niece's home. She did not feel comfortable receiving it since it had been on an unrefrigerated USPS truck for two days in a hot southern state. Omaha Steaks allowed a one-time free replacement shipment to be sent to my gift recipients. They worked with me to correct the error (which was made by me) and replace my order. Thank you, Omaha Steaks! I am grateful for a reputable company whose product and integrity has maintained excellence through decades of service. Their customer care is both generous and fair, which is why I am a repeat customer as was my father before me!
Nothing makes us happier than when you’re happy! Truly appreciate the 5 star review.
The burger assortment is so great and delicious. Would definitely get that again. We have a brick and mortar store here in Beaxhwood Ohio Cleveland area and I hope they carry that item.
You have excellent taste! That’s one of our favorites, too!
Easy ordering, and it arrived on time with no problems. Excellent meat quality.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
It was relatively easy to pick which items we wanted.
Thank you so much for the 5 star review and your business!
Great variety of quality proteins at a very competitive price. The website is easy to navigate, and on-line shopping here is super easy. Sides and desserts are also available.
I love the boxed packaging, which makes storage very easy in my freezer.
Lastly, Omaha Steaks gifting options are great —- always delivered on time and appreciated by everyone.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Delivered as expected, great variety that I choose and priced to help my budget. Packaged to help with what my family needs are.
Nothing makes us happier than when you’re happy!
I keep getting emails, threatening my point total if I don't buy something by the end of the month. WTF?
We make it easy and convenient to unsubscribe to our marketing emails! Just scroll to the bottom of an email from us and click on the “unsubscribe” link. You’ll be opted out of receiving any future emails other than those with order details. If you’re still receiving emails after unsubscribing, just send us a direct message with your email address and we’ll quickly remove you from our list.
I ordered steaks, hot dogs, hamburgers for a family gathering as a gift to the hostess. All the meats were good sized and delicious - it was the perfect gift and an easy meal for the hosts to cook and serve.
Who knew the best gift came in a white cooler? Oh, wait...we did! Thank you so much for the 5 star review.
Fast service Great taste steak burgers Looking forward to next automatic shipment
Thank you so much for the 5 star review. As a thank you for subscribing, we’ll send you a FREE bonus gift (valued at $19.99+) on every third shipment you receive.
Getting regular shipments of Omaha steaks has made my life easier. I prefer it to the grocery store.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
The steaks,hamburger,franks were great. Not crazy about the cake I ordered. The bread was good.
So happy to hear you enjoyed the steaks, burgers, and franks! We would be happy to look into your order and see what went wrong with the cake you ordered. Your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right.
We are enjoying every item from our order.The burgers are great whether cooked on the grill or friend in a pan,juicy and tasty. The steaks are awesome as well. We like the included seasoning.
We’re hanging this comment on our fridge!
The ease of placing my order and the quality of the merchandise was top notch. I will definitely order from them again.
We think you’re pretty swell too, Amy! Thank you for the 5 star review.
Steaks are usually nice and tender but lately have had some with gristle. Becoming must more expensive as well
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right.
From the business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We think you’re pretty swell too, Terrie!