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Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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I loved the way Omaha Steaks kept me very informed at which stage my order progressed. They told me when it would be arriving and it came as they said it would. The food was delicious; tasty and tender and the scalloped potatoes and apple caramel tartlets completed the meal.
Bought our first two gift boxes at Christmas time. Easy to order, delivery was on time. Quality is good but price per lb. is ridiculously high.
Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it
I ordered only a few days before Christmas and it arrived quickly and my in-laws loved everything that was included in the package!
Someone just won Gift Giver of the Year!
It’s support from customers like you that has kept us thriving for 105 years!
The Omaha Steak Co. Was perfect in every way. Shipping-on time, products-excellent, process-easy. Thank you!
You’re making us blush, Paula!
So far everything is good. Just ordered 80 apple tarts. No complaining here.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty!
Everything we have ordered for ourselves or as gifts has been amazing!
So happy to hear that. We appreciate your business and loyalty! Thank you.
The Omaha package was a gift to my brother and his wife. The delivery was on time. They were happy with steaks, burgers chicken & fish.
So happy to hear this. You just WON gift giver of the year. Thank you for your business and loyalty.
Miss use of my personal information. I have sent them emails asking to not spam and blast me with there advertisement. They will not stop! I bought Omaha Steaks for a Christmas gift. It's not for me. I gave them the information trusting they wouldn't use it. Your not buying a stake. Your opening the door to the wonderful world of telemarketing! If anyone finds the Unsubscribe please let me know!
We’re sorry you don’t want to receive any more emails from us, but luckily, we make it very easy to unsubscribe! All you have to do is scroll to the bottom of an email from us and find the link that says “unsubscribe.” Click that link and we won’t send you any more marketing emails. You will still receive emails regarding your orders. If you have any issues unsubscribing, please don’t hesitate to send us a direct message with your email address so we can ensure you’re removed from our list.
Agent was very helpful and pleasant and all my questions were answered
We’re hanging this comment on our fridge! Thank you so much for the 5 star review.
Perfect great service and products, enjoyed our steaks and burgers. May order in the future.
We hope you do! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
I received filets among other items as a Christmas gift.
The filets had silver fat all throughout them. I couldn't even chew it. I will never order from Omaha again. I sent my brother the same package and there's where the same way. What a disappointment. I would've gave them NO STARS!
Omaha Steaks is committed to providing our guests with the best steak experience in the world and this is not it. Please send us your information via private message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can make it right. We look forward to hearing from you.
Still waiting for our Omaha delivery scheduled to arrive on January 13,2024. No contact from Omaha regarding any delay, no update other than to say shipped with January 13 expected arrival on the 13th, Omaha web site said the same thing.
Finally after struggling through the suggested help sites could find no way to track the order to confirm if it was late or stolen off my porch!
Finally found a contact number and was told it would arrive on Tuesday 4 days late. Not a great experience, hopefully it does get here so I can stop checking to see if maybe it's here
We dropped the ball on this one. Sorry your shipment was late, but if you DM us we can make this right. Can you please send us a message to custserv@omahasteaks.com with the subject line "SiteJabber" so can look into this. We look forward to hearing from you.
I stated before, the potatoes were gross, the apple tartlets had too much dough and not enough fruit filling, and the chicken was quite small and not very good, BUT the steaks, burgers and smokies were delicious and I really liked the cooking instructions for the steaks. Unfortunately my cc'd was compromised and I can't use it now for online purchases. Do you deliver to Canada? I would definitely order from this company again.
So sorry to hear about not being a dan of the potatoes, apple tartlets or chicken! Definitely not the experience we strive for. Can you please send us a private message to custserv@omahasteaks.com with the subject line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.
Easy to place my order. Customer service personnel were polite.
So happy to hear! This is the feedback we live for. Thank you so much for the 5 star review. We appreciate your business and loyalty.
Cue the happy dance. This the feedback we live for. Thank you for the 5 star review. We are grateful for your business and feedback.
Only a couple of hiccups with wrong address deliveries. Had to EAT a delivery to my home instead of correct receoient because of incorrect zip code.
Oh no! So sorry about this hiccup! Please let us know if there is anything else we can assist you with in the near future. Hope you give us another chance.
Ordering was easy. Delivery was on time. Food is excellent
Thank you so much for the 5 star review. We are grateful for your business and loyalty!
Super high quality products as always. Well packed and on time delivery.
You are the BEST! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Had a very good experience shopping in the store and would highly recommend anyone to go there. Ms. Piskorski was very helpful.
Cue the happy dance. This is the feedback we live for. Thank you for the 5 star review.
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
So happy to hear. Thank you so much for your 5 star review. We are grateful for your business and loyalty!