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Omaha Steaks
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Omaha SteaksReviews 776

3.4
omahasteaks.com

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Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
102
value
105
shipping
95
quality
98

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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The Best
January 19, 2024

I loved the way Omaha Steaks kept me very informed at which stage my order progressed. They told me when it would be arriving and it came as they said it would. The food was delicious; tasty and tender and the scalloped potatoes and apple caramel tartlets completed the meal.

Date of experience: January 19, 2024
Danielle J. Omaha Steaks Rep
over a year old

So happy to hear. Thank you so much for your 5 star review. We are grateful for your business and loyalty!

California
1 review
0 helpful votes
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Great quality - Inflated price
January 17, 2024

Bought our first two gift boxes at Christmas time. Easy to order, delivery was on time. Quality is good but price per lb. is ridiculously high.

Date of experience: January 17, 2024
Danielle J. Omaha Steaks Rep
over a year old

Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it

New York
1 review
1 helpful vote
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Gift for Christmas
January 17, 2024

I ordered only a few days before Christmas and it arrived quickly and my in-laws loved everything that was included in the package!

Date of experience: January 17, 2024
Danielle J. Omaha Steaks Rep
over a year old

Someone just won Gift Giver of the Year!

New Jersey
1 review
0 helpful votes
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Meat box
January 17, 2024

Agent are always friendly and helpful. Easy to place an order.

Date of experience: January 17, 2024
Danielle J. Omaha Steaks Rep
over a year old

It’s support from customers like you that has kept us thriving for 105 years!

Missouri
1 review
0 helpful votes
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Omaha Steaks is excellent!
January 16, 2024

The Omaha Steak Co. Was perfect in every way. Shipping-on time, products-excellent, process-easy. Thank you!

Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

You’re making us blush, Paula!

New Jersey
1 review
0 helpful votes
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Good experience
January 16, 2024

So far everything is good. Just ordered 80 apple tarts. No complaining here.

Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty!

Massachusetts
2 reviews
0 helpful votes
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Excellent products!
January 16, 2024

Everything we have ordered for ourselves or as gifts has been amazing!

Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

So happy to hear that. We appreciate your business and loyalty! Thank you.

Florida
1 review
0 helpful votes
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Happy with the Gift
January 16, 2024

The Omaha package was a gift to my brother and his wife. The delivery was on time. They were happy with steaks, burgers chicken & fish.

Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

So happy to hear this. You just WON gift giver of the year. Thank you for your business and loyalty.

New Hampshire
1 review
0 helpful votes
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Miss use of my personal information. I have sent them emails asking to not spam and blast me with there advertisement. They will not stop! I bought Omaha Steaks for a Christmas gift. It's not for me. I gave them the information trusting they wouldn't use it. Your not buying a stake. Your opening the door to the wonderful world of telemarketing! If anyone finds the Unsubscribe please let me know!

Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

We’re sorry you don’t want to receive any more emails from us, but luckily, we make it very easy to unsubscribe! All you have to do is scroll to the bottom of an email from us and find the link that says “unsubscribe.” Click that link and we won’t send you any more marketing emails. You will still receive emails regarding your orders. If you have any issues unsubscribing, please don’t hesitate to send us a direct message with your email address so we can ensure you’re removed from our list.

New Jersey
1 review
0 helpful votes
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Customer Service
January 16, 2024

Agent was very helpful and pleasant and all my questions were answered

Date of experience: January 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

We’re hanging this comment on our fridge! Thank you so much for the 5 star review.

New York
1 review
0 helpful votes
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Great
January 15, 2024

Perfect great service and products, enjoyed our steaks and burgers. May order in the future.

Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

We hope you do! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Pennsylvania
1 review
1 helpful vote
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I received filets among other items as a Christmas gift.
The filets had silver fat all throughout them. I couldn't even chew it. I will never order from Omaha again. I sent my brother the same package and there's where the same way. What a disappointment. I would've gave them NO STARS!

Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

Omaha Steaks is committed to providing our guests with the best steak experience in the world and this is not it. Please send us your information via private message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can make it right. We look forward to hearing from you.

Massachusetts
1 review
0 helpful votes
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Poor customer service
January 15, 2024

Still waiting for our Omaha delivery scheduled to arrive on January 13,2024. No contact from Omaha regarding any delay, no update other than to say shipped with January 13 expected arrival on the 13th, Omaha web site said the same thing.

Finally after struggling through the suggested help sites could find no way to track the order to confirm if it was late or stolen off my porch!

Finally found a contact number and was told it would arrive on Tuesday 4 days late. Not a great experience, hopefully it does get here so I can stop checking to see if maybe it's here

Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

We dropped the ball on this one. Sorry your shipment was late, but if you DM us we can make this right. Can you please send us a message to custserv@omahasteaks.com with the subject line "SiteJabber" so can look into this. We look forward to hearing from you.

Mexico
1 review
0 helpful votes
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First Omahah steaks order
January 15, 2024

I stated before, the potatoes were gross, the apple tartlets had too much dough and not enough fruit filling, and the chicken was quite small and not very good, BUT the steaks, burgers and smokies were delicious and I really liked the cooking instructions for the steaks. Unfortunately my cc'd was compromised and I can't use it now for online purchases. Do you deliver to Canada? I would definitely order from this company again.

Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

So sorry to hear about not being a dan of the potatoes, apple tartlets or chicken! Definitely not the experience we strive for. Can you please send us a private message to custserv@omahasteaks.com with the subject line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.

Kansas
1 review
0 helpful votes
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Excellent service. Yummy food.
January 15, 2024

Easy to place my order. Customer service personnel were polite.

Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

So happy to hear! This is the feedback we live for. Thank you so much for the 5 star review. We appreciate your business and loyalty.

Texas
1 review
0 helpful votes
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Awesomeness
January 15, 2024

Awesome food and customer service very pleased with is all

Date of experience: January 15, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This the feedback we live for. Thank you for the 5 star review. We are grateful for your business and feedback.

Pennsylvania
2 reviews
0 helpful votes
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Soooo close.
January 14, 2024

Only a couple of hiccups with wrong address deliveries. Had to EAT a delivery to my home instead of correct receoient because of incorrect zip code.

Date of experience: January 14, 2024
Danielle J. Omaha Steaks Rep
over a year old

Oh no! So sorry about this hiccup! Please let us know if there is anything else we can assist you with in the near future. Hope you give us another chance.

New Jersey
1 review
0 helpful votes
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Excellent
January 14, 2024

Ordering was easy. Delivery was on time. Food is excellent

Date of experience: January 14, 2024
Danielle J. Omaha Steaks Rep
over a year old

Thank you so much for the 5 star review. We are grateful for your business and loyalty!

California
1 review
0 helpful votes
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The Best
January 14, 2024

Super high quality products as always. Well packed and on time delivery.

Date of experience: January 14, 2024
Danielle J. Omaha Steaks Rep
over a year old

You are the BEST! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Nebraska
1 review
0 helpful votes
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Had a very good experience shopping in the store and would highly recommend anyone to go there. Ms. Piskorski was very helpful.

Date of experience: January 13, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you for the 5 star review.

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE