Omaha SteaksReviews 776
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Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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The Omaha steak burgers were good. I have not tried anything else yet.
My biggest disappointment is the points so I spend 1300.00 have 1300 points go to use next order 300
Gone
So sorry to hear about your frustrations in regards to our points system. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "SiteJaber" so we can look into this and make this right?
We ordered 4 package deals for our adult children and their family as a Christmas gift. One was for ourselves. They didn't arrive till after Christmas. I can't speak for my family but we have tasted everything but the steak so far. The chicken, steak burgers and hotdogs are just average. The pork chops were very tasty.
When it comes to a gift, “better late than never” isn’t always the case and we’re so sorry your experience wasn’t up to our standards. Sorry you weren't a fan of the chicken, steak burgers and hot dogs! Please send us a private message so we can make this right.
I been purchasing Christmas Box gifts for my kids now for 3 years in a row. Quality seems okay… My kids report that they love the present but the portions are a lot smaller than years prior… To me, that's too bad.
Just like appetites, Omaha Steaks come in many different sizes! If this one didn’t fit your appetite, don’t worry, we have plenty of other sizes to choose from.
Great Steaks we will order again soon.
David B Kellaway U.S.D.A. Red meat Inspector from N.C. I know meat Good job
We think you're pretty swell too, David! Thank you so much for the 5 star review.
The entire process was efficient and easy. I ordered packages for my sister and her husband, and my two nephews and their families. Every was delivered on time and exactly as expected. Thank you.
Who knew the perfect gift came in a cooler? Oh wait, we did!
Your quality is always top notch, it is just that the cost what prevents us from buying from you anymore often.
We believe you get what you pay for. And at Omaha Steaks, you’re getting world-famous proteins that have been selected and hand-cut by master butchers with over 900 years of combined experience and flash-frozen at their peak flavor and quality to deliver the very best gourmet experience possible.
I purchased Sirloins and Filet Mignons for a Christmas gift! They were a hit! My brother couldn't stop talking about them.
You just WON Gift Giver of the Year!
It was delivered as requested and everything went well according to the recipient
So happy to hear, David! Thank you so much for the 5 star review.
Everything I ordered from steaks to sides and dessert was delicious
Steaks are excellent
Pauline, thank you so much for the 5 star review. We are grateful for your business and loyalty.
The person I talked to on the phone was very nice and helpful.
Cue the happy dance! This is the feedback we live for.
I got this email to review my experience. If this is regarding how my complaint was handled, I give it 5 stars. If it is regarding my experience with the food, I have to say I have been disappointed. I had bad chicken Alfredo, which is being refunded. Right after that I tried the $40 roast. The flavor was great but sadly it was probably 1/3 fat which was inedible. I am going to ask for a refund and I hope the rest of my food is good because I bought a lot of it.
So sorry to hear that you aren't a fan of our Chicken Alfredo or Pot Roast. Please send us a message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can look into this and make this right. We look forward to hearing from you.
I had placed an order for my in-laws for Christmas they never received it. So I notified you and was told items would be reshipped.
But what was delivered was not what I paid for
Oh no! That's definitely not the experience we strive for. Can you please send us an email to custserv@omahasteaks.com with the subject line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.
Very good. Gave two orders as Christmas gifts and they arrived right on time.
You just WON gift giver of the year.
We have loved everything we've ordered. Great desserts, seafood, hamburgers, hotdogs, and of course steaks.
We love you too! Thank you so much for the 5 star review, Wendy. We are grateful for your business and loyalty.
Products are top quality, shipped and delivered in a timely manner. I highly recommend Omaha Steaks products.
The only recommendation I have is about the delivery package. It is difficult to handle.
Thank you so much for your business and loyalty Linda! We will make sure to pass this feedback on to our logistics team.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Not sure if the caramel mousse cups changed their recipe but I remember them being MUCH better - I don't care for SALTED caramel and they were extremely salty - other than that...Everything was AMAZING!
Oh no! So sorry to hear that you weren't a fan of our Caramel Mousse Cups! We will make sure to pass this feedback on to our Product and Development Team.
Gave Omaha Steak packages to both my kids for the Holidays. They both were thrilled and said, More next year Dad? Please?
This is the feedback we live for. Sounds like we will be seeing you next year! Thanks so much for the 5 star review. We appreciate your business and loyalty.
I bought fillets for friends for Christmas. I was so embarrassed because I asked them how they were and they said they were full of grizzle. I have ordered with them in the past and have been pleased so I gave them a chance and contacted customer service with no response.
From the business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You just tried burger perfect. Thank you so much for the 5 star review. We are grateful for your business and loyalty. Hope you enjoy the rest.