Omaha SteaksReviews 776
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Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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I've subscribed to Butcher Box for years and tried Omaha Steaks for as a Christmas gift. I will NEVER go back to Butcher Box! The quality is even better, plus the packages don't leak or anything. These easy-open packages are FANTASTIC! My husband and I LOVE the bacon wrapped filet mignons!
I ordered for the first time as a Christmas gift, We just ordered for our second time some different items, would like it shipped faster than 14 days and please ad more dry ice when shipping to Florida. Thank you
Will make sure to pass this feedback on. Appreciate your business.
The quality of the Omaha Steaks meat is far more superior than the grocery store. The taste, texture and tenderness outweighs all others.
However, I think it's a bit pricey.
Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it. Thank you for the 5 star review.
We love, love, YOU! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Always have had a very professional and high quality experience
So happy to hear! Thank you so much for the 5 star review. We are grateful for your business and loyalty!
The website was easy to maneuver and there was lots of fantastic options to purchase. The food arrived on schedule and still frozen. I was concerned about the temperature but everything was perfect. Everything thing we purchased was fabulous. I will purchase again.
There’s no misteak about it, we love you too!
The beef shepherd's pie was tasty but the whole thing turned to mush after baking. The mashed potatoes melted and everything needed to be eaten with a spoon. Again, tasty but not what I expected. Stick to what you do best.
Oh no! Definitely not the experience we strive for. So sorry to hear you weren't a fan of the Shepherd's Pie. Can you please send us a message to custserv@omahasteaks.com with your order number so we can look into this and make this right? We stand behind our 100% satisfaction guarantee. We look forward to hearing from you.
Everyone was great when ordering for my kids. But we have yet had any meats for us. It's always for other people.
Someone just won Gift Giver of the Year! Hope you can give us a try soon.
Everything from ordering to eating the food has been excellent!
Customers like you are pretty rare! Get it?
Omaha always provides fantastic products and service. Any issues are resolved quickly and efficiently, if the need should arise.
It’s support from customers like you that has kept us thriving for 105 years!
You’re making us blush, Paul! Thank you for the 5 star review. We are grateful for your business and loyalty.
My first experience with this company was amazing. My order came in a short period of time, I was kept advised of the shipment, and most of all, the food was SUPER DELICIOUS! I have never tasted better steaks and burgers. Thanks for a wonderful experience!
We’re hanging this comment on our fridge!
Another great variety in my freezer. I am eating at home so much more and eating healthier as well.
This is the feedback we live for! Thank you so much for the 5 star review.
It was easy to order and ship to multiple family members. They all loved their presents and raved about the quality of the product they received.
You just WON Gift Giver the Year. Thank you so much for your business and loyalty.
Very small, smaller than expected, taste fine but not special, hamburger is very good and tasty.only things that we have eaten so far.
Our master butchers hand-trim Omaha Steaks of any imperfections before they reach your doorstep. So, while they may look smaller, you’re only getting the very best part.
We have enjoyed all the products we ordered! Makes cooking so easy!
We couldn’t agree more, Kim. There’s nothing like our chicken, fish and meatballs!
I have put in three orders and the first one was delayed but it was near Christmas so I thought that was probably normal. Second order was in the summer when it was hot and they left the order on the truck when the freezer went out so they put in a new order but then delayed the shipping a second time but would not tell me why. Orders are only on freezer trucks while on an Omaha truck. Once the order is transferred to UPS or FedEx, it is NOT on any kind of cooler truck and your meat is just out in a styrofoam cooler. Third order was in January and it was delayed, then they duplicated it, cancelled the duplication and then delayed again. I just cancelled the order. Not worth the hassle.
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can make it right.
Upon receiving these steaks, I was impressed with the manner in which they were prepared for shipping.
I have received other perishable items where attention to detail was, in my opinion, overlooked. There are virtually always some unforseeable disasters lurking in the transportive mode. No disaster was part of my shipping process. Thank you! Preparation of these "hanger" steaks was as I anticipated. Other folks' may vary depending on what they like in terms of their cooking style but, after the first bite, the tenderness and juiciness were so robust, it passes all of my critical tests. Thank you again.
Is it bad to eat steak for every meal? Asking for a friend…Thank you so much for the 5 star review.
Food taste great. The packaging is perfect. Food is received cold and on time.
Thank you, Christine! Our relationship with our customers means the world to us.
These purchases were xmas gifts for some family and they have given nothing but positive feed back
This is the feedback we live for! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
From the business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey, new bestie! We're hanging this comment on the fridge! Thanks so much for this feedback. Welcome to the Omaha Steaks family.