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Jackie P.

Contributor Level

Total Points
80

1 Review by Jackie

  • Omaha Steaks

1/22/24

I have put in three orders and the first one was delayed but it was near Christmas so I thought that was probably normal. Second order was in the summer when it was hot and they left the order on the truck when the freezer went out so they put in a new order but then delayed the shipping a second time but would not tell me why. Orders are only on freezer trucks while on an Omaha truck. Once the order is transferred to UPS or FedEx, it is NOT on any kind of cooler truck and your meat is just out in a styrofoam cooler. Third order was in January and it was delayed, then they duplicated it, cancelled the duplication and then delayed again. I just cancelled the order. Not worth the hassle.

Products used:
Just returned the entire order

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Value
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Danielle J. – Omaha Steaks Rep

We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can make it right.

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