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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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We decided to order an Okra and Molly cake for our dog's 1st birthday. It arrived 2 days before, packaged nicely and in perfect condition - I was a little worried, given the summer heat of our area. The cake was adorable and it was obvious our girl found it delicious. We will definitely purchase again!
The cake arrived and was perfect! This is the best idea and I am so happy I found Okra and Molly for my puppys birthday! I will 100% be ordering more cakes from them!
The birthday cake was a beautiful surprise when we opened the box. Bella (her birthday) and Harley both thought it was delicious. Gordon, the human, tried it and said it was dry peanut butter. LOL!
Such a fun idea and alot of options. Also great updates and fast response to questions
Only thing I would change is that I missed the part where it stated that the type of cake I was ordering only gets bakes on Wednesdays and Sundays. Maybe display this a little more prominently on the product page so people are aware
I absolutely loved this cake for my dog's birthday. Talked to John and he created a customized birthday cake just for my baby! The cake arrived early and it was so beautiful. There is nothing I can complain about! Service was exceptional
I loved all the products that I purchased and will continue to do business wuth this company. The cake was beautiful. I also bought a bowtie and a monkey toy. The dogs had a blast!
This was the first time we ordered from Okra and Molly and we were so pleased. Thank you for delivering when promised and exceeding our expectations! We'll definitely order again!
Absolute great customer service and my pup loved her cake! Would highly recommend! Thanks Okra and Molly!
Cakes for my pups first birthday and pup cakes for his brothers and sister were awesome! Loved them!
It arrived on his Birthday! He loved it and getting all the little treats out of the box. Einstein is very picky and usually does not take well to treats, NUT HE WAS LICKING THE CAKE PRIOR TO BE BEING ABLE TO CUT IT, once cut, he actually ate his little slice... LOVED IT! Thank you all so much, keep up the good work!
The folks at Okra and Molly were responsive, understanding, and extremely willing to help. Will buy from again. USPS may have lost my package, but Okra and Molly have gained a life-long customer.
Best value! It's well worth the price for what you get! And delivery was flawless. Our corgis loved the cake!
My dog is unlike a lot of other dogs. What dogs do you know is actually picky when it comes to food? THIS ONE! So when he sniffed it and started to nibble on it, i was sold. Thank you for the beautiful lil cake. I'm d definitely a repeat customer.
I was expecting something different than I received. I was pleasantly surprised and happy to see what arrived. Very happy and content. 2 thumbs up!
Ordering online and site navigation was simple. Our pup loved the cake and the follow up and email updates about our order and delivery were prompt. Overall a great experience and I would definately recommend Okra and Molly to anyone looking for a fun easy way to treat their pup!
My dog was obsessed with his cake. It was so beautiful and exactly what we were hoping for. Thank you so much! Will definitely use you again and recommend to others
Cute cake, very easy to order and the dog loved it. Received wrong size greenie but not a big deal, just cut it in half. Wish you could choose the colors of the cake.
The cake was not only beautiful, but wheat free and apparently tasty to my pup! Communication via Messenger was convenient and the cake arrived in time for my special occasion
I ordered a cake for my dog on Friday not thinking how quickly I needed the cake and it's was 4th of July weekend. Okra and Molly called me Saturday to let me know it might not make it by Tuesday but they would hurry and send the cake. The cake got here a day early and my dog loved the cake. Thanks for your great service.
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members