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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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This cake is beautifly made! My Niño loved it we are so happy we came across your website we will be ordering again next year thank you!
I usually make my own birthday cake for my dog but I was unable to be with her on her birthday so I ordered one. It was above my expectations! Shipping was fast and the quality of the cake was impressive! My dog loved it
I ordered a cake with dog tag and Happy Birthday bandana for my puppy. It was his first birthday so of course I wanted it to be special. Everything was so amazing, much more than expected! They even sent a complimentary birthday hat! This company is wonderful and made my puppy's first birthday memorable for the both of us! He LOVED the cake! Thank you for the memories!
I was searching locally in AZ for a birthday cake and had lots of difficulty finding something for my dog. I needed something quick and happened to come across this site. Ordered a ship today cake on 3/18 and received it today 3/20 for my dogs birthday. Awesome personalization and design on the cake, and she loved it. Would recommend and will definitely be a repeat customer. Thank you so much.
I loved this! So did my pup! There was care put into the cake! Will purchase again! Everything came on time and was beautiful!
Ordered the Bonemosiac from the UK to deliver in the US.
Easy peasy to order.
Arrived spot on time and from the pictures I've seen its superb.
Would definitely order again and again
Thank you
Came on the day I asked for. Looked amazing and my birthday boy scarfed it right down. I will definitely be ordering one for all of my dogs' birthdays. There is so much detail involved in the cake itself and packaging.
We ordered our cake for our puppies birthday as per their website direction in order to receive by our puppies special day. Not only did we not receive the cake on the date we had specified we still have not received it and it's been an additional 5 days! We contacted them via email and they said they would send to our hotel as we explained we would be traveling and since it didn't arrive on time would not be home to receive it. They told us they would send another to or hotel and still nothing! Nothing has arrived at our house or hotel! We have not heard any response from them and they have done nothing to assist us! Next complaint will be to my credit card company and BBB.
I asked Okra and Molly to make my dog's birthday cake in the shape of her favorite toy, a gummy bear. I think it turned out adorable! It arrived on time and they worked with me to go back and forth on ideas that were original but would also make it through the mail intact. We're both very happy and will purchase again
My dog really enjoyed the cake, i was pleased at how fast the cake shipped. And the size was perfect for my beagle. I could also tell how fresh the cake was, by the way it sliced. Thank You Okra & Molly!
You guys rock! My dog loved the cake and we loved its design. Thanks for making this dady memorable.
I usually get Winnie one to two cakes a year. I've gotten a birthday one, last year's Valentine cake and a Christmas cake. She has devoured every last crumb of each of them. She weighs about 20 pounds so I usually divide the cakes in to fourths and she gets to have a little cake four days in a row. The surprise toy that came with her Christmas cake this year is her new favorite toy.
My dog absolutely loved it! It came right on time and also had great packaging. Would def order again for his upcoming bday.
This cake was sooo cute! I customized it and loved it! I ordered it to come on the 24th, since their website said it would get there by the day of, sometimes even a day before. It did not come until the afternoon of the 26th... which was right after her puppy party...
I will probably order again next year, but order a week before I need it... I know they ship USPS which is notoriously late... so not completely their fault.
My dog Oliver loved the cake. Shipping was very fast. Company contacted me and asked for
Specifics for my dog! Great service. Would order again!
I was looking for something extra special to celebrate my pitties 14th bday. We enjoy everyday we have with her, but as we were not sure if she would make it to another birthday, we did a lovely cake from Okra & Molly. She LOVED it, and it was so pretty. Happy to say I will be ordering another one for Bella's 15th birthday!
Chase really loved his Pup Cake it arrived on the 19th not on the 21st as requested, but well before his birthday on the 22nd. This only gave him 1 day to eat the cake no leftovers for Chase. I wasn't to please with spending $26 on a pup cake when he only was able to enjoy one slice. The cake was pretty and apparently very tasty to Chase.
We bought an okra & molly cake for our dogs first birthday and it was a huge hit! He loved every single piece, and it looked absolutely delicious!
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Aronna, i'm sorry to hear that, but the 22nd is Thanksgiving for which there is no shipping, and due to that holiday shutdown, shipping delays are common, so we try to get cakes out early to make sure you get them. An early cake is always better than a late one, and there are freezing instructions in the box should you need them. Had we aimed for delivery on 22, you'd have gotten a cake on the 23rd.