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NYBox

How would you rate NYBox?
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Saudi Arabia
1 review
10 helpful votes
Follow Mamdouh A.
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I am a Member since November 2011 and i don't have any problem with them. In short words "they made me live inside USA".
My account is standard and it's really low price but if you want more lowest price take Premium account some time i switch to Premium if my stuff is a lot. That makes $5 repack service fee to free.
Fast shipping 4 days and my shipment front of my home.

I recommend NYBox for all Saudis and other Arab countries.

Date of experience: January 16, 2017
Canada
1 review
0 helpful votes
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I have used NYBox for about a year and sent thousands of dollars in merchandise through them to Canada. Their system is user-friendly and whenever I have had an issue, they are quick to respond to me. I'll continue using them for all of my mail forwarding.

Date of experience: February 17, 2017
Pakistan
1 review
5 helpful votes
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Best Company
January 31, 2017

We have been using NYBox from last 4 to 5 years now and the service has always been exceptional and never faced any difficulty with them. They all are very professional, Quick, and have good customer service...

Date of experience: January 30, 2017
New Jersey
1 review
4 helpful votes
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The service is Great!
February 2, 2017

I've been using this service for almost 5 years now, and nothing has went wrong. The customer service is prompt and my packages get to me cheaper and safer than most forwarding companies I have used in the past. I recommend this service to anybody, If they want fast reliable service nybox.com is the way to go.

Date of experience: February 2, 2017
Turkey
1 review
1 helpful vote
Follow K C.
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The best, most profesional and reliable shipping service I ever had, this being said. I am feeling, that this very trustworthy service, is the only one I would use for my Shipping needs from the US while I am overseas... And trust me, by personal experience, they are always there for you! Keep up the good job guys!

Date of experience: February 5, 2017
Iraq
1 review
6 helpful votes
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Worthy prices.
January 18, 2017

Prices are unbeatable.
Communication is very good.
Have worked with them more than a year age. Would stuck to this site
Only negative thing is that HAZMAT list is a bit more than with other forwarding sites. Last months they have started to improve this issue.

Date of experience: January 18, 2017
Greece
1 review
5 helpful votes
Follow Pokrajac L.
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The NYbox is very usefull service. The connection it makes gives us the plenty of possibilities. Very good and very quick service, with good prices. Thank you!
Special thanks to Henry and Diana, but also all the other guys from support team which are always there to answer all the questions and give the best solution anytime, with so much patience and very polite. Again, highly recomanded service!

Date of experience: January 30, 2017
Yemen
1 review
3 helpful votes
Follow Mazen M.
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They lost my 3 packages worth 2000$ each, and don't even reply back...

Just evrrytime we are sorry we will solve this issue and reply back, 2 weeks now and the issue is not fixed...

This company has no staff nsmes or msnager indicated, no quick response or chat, its like they are invisible... because they don't want any customer to know anything about them.

I don't reccomend any 1 to deal with them...

As you can in the photos attached a big difference between my package and the one I received.

Date of experience: July 8, 2020
Germany
1 review
9 helpful votes
Follow Sandra K.
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Tired of searching around for a US address? I found NYBOX two years ago and have never looked for another similar company. Just give them a try you won't go wrong. With the new shipping rates I'll be ordering more.

Date of experience: December 6, 2015
New York
1 review
7 helpful votes
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I found NY Box easy to navigate and was impressed by their reliable service. There were never any breakdowns in communication and everything went smoothly. When a problem did arise, they rectified it immediately. All representatives of NY Box are professional and helpful. I highly recommend this company.

Date of experience: October 2, 2016
Iraq
8 reviews
13 helpful votes
Follow IT-Akram A.
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Like it
December 11, 2016

Usually i ship with myus, this is the first time i ship with nybox, i like it, package takes 7 days, no damages no lost. I have store so i need to buy some items from amazon, i will try it again. Maybe i will make a video in my channel in youtube about this shopping.
*******
Amazon
Supplements
Shipped Dec 12,2016
*******
Amazon
Clothes

+2
Date of experience: December 11, 2016
Saudi Arabia
1 review
9 helpful votes
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Great Customer Service
November 17, 2015

I've been using NYBox for years and even upgraded to a premium account. I used many other mail forwarding services but the guys at NYBox have great customer services that always goes above and beyond the call of duty, and their shipping rates are very competitive.

I fully recommend them.

Date of experience: November 17, 2015
Germany
2 reviews
10 helpful votes
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Das Beste!
November 22, 2015

After purchasing a laptop and camera from Amazon I needed to ship it to my home in Frankfurt. I chose NYBox for their easy-to-use website. I'm glad I did. The sign-up was quick and their online customer service was very helpful, although most of my questions were already answered on the site. Repackaging was great. All my products arrived in perfect condition. Definitely recommend!

Date of experience: November 22, 2015
New York
2 reviews
16 helpful votes
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NY Box consistently delivers my packages from the US without a glitch!
Been living in paris for a decade and it has been a nightmare (if not impossible!) to received items ordered online from abroad. NY BOX makes the whole process easy, simple, streamlined.
I highly recommend them.

Date of experience: November 30, 2015
Italy
2 reviews
3 helpful votes
Follow raffaele b.
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ATTENTION: DO NOT WORK WITH NYBOX, YOU WILL LOSE EVERYTHING!
Stay away from nybox. They are scammers. My parcels have never been shipped, they do not answer the phone, or the e-mails. They stole products worth $ 1800 $ 250 worth of shipping. I made a complaint on https://www.ic3.gov. I hope they go to jail. CROOKS!

Date of experience: December 12, 2018
Pakistan
1 review
8 helpful votes
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I'm in Love with NYBox!
January 26, 2017

Having used NYBox for a couple of months now, utilising their consolidation / international shipping service frequently during this period, I have found them to be super efficient, highly responsive to enquiries and best of all, very very reasonable in their shipping rates across the board, from DHL and TNT to USPS!

I would definitely recommend them to anyone looking for a super fast package forwarding service from the States to anywhere around the world.

Date of experience: January 26, 2017
Iraq
1 review
0 helpful votes
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Money landering
December 12, 2016

Beware scammers. They are dangerous
I am one of those several unlucky members of them who got robbed by them. They opened my package without my permission & stole my very expensive laptop.And when me & some other people tried to complain on their Facebook page here:- http://www.facebook.com/nybox, they deleted all the complaint posts & banned the members from posting on their Facebook page.

Date of experience: December 12, 2016
New York
1 review
7 helpful votes
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Can't shop without NYBox
November 30, 2015

I'm Swedish and do a lot of online shopping from US for the variety as much as the price. There are so many companies that don't offer international shipping. NYBox has rescued me. I get an email when I have package and can log into the website for more details. I can choose how and when I want things shipped and I don't have to wait long for my package to arrive. I have already recommended them to several of my friends. It's really a great service.

Date of experience: November 30, 2015
Florida
1 review
8 helpful votes
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Friend tell me about this company and I have used ever since. Easy to get stuff to Italy with no problems. The people are so nice and patient with people like me who do not have very good English. Like stars on this site say I love so much you want to tell entire world. Thanks from Paolo

Date of experience: December 7, 2015
New Jersey
1 review
7 helpful votes
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I was constantly switching from one delivery service to another because of all types of problems that other company's created for me. NYbox is the best one I have ever used and I don't plan on switching anytime soon. Everything is done promptly and I have yet to encounter any problems with anything. No complaints about this. Everyone should use it!

-Alban Hysa

Date of experience: September 29, 2016

Overview

NYBox has a rating of 3.7 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention and customer service. NYBox ranks 14th among Mail Forwarding sites.

service
15
value
15
shipping
15
returns
12
quality
13