website thubmnail of NYBox

NYBox

How would you rate NYBox?
grey star
grey star
grey star
grey star
grey star
Brazil
1 review
3 helpful votes
Follow Rafael B.
Unfollow Rafael B.
Send Message
Share Review
Report Review

I've used other services like NYBOX and I can assure you that is no one better than NYBOX. When you need any kind of support they will be right there for you. If the support assistant were Diana, you will be in great hands. She is very patient and everything you need she will help you with it. Of course I will do business again with NYBOX.

Date of experience: November 28, 2016
Yemen
1 review
5 helpful votes
Follow Waleed A.
Unfollow Waleed A.
Send Message
Share Review
Report Review

This is one of the most professional forward mail website i am enjoying shipping with there services and the support team respond quickly.

Thanks for your Live Support ( Diana)

Date of experience: December 21, 2016
New York
1 review
12 helpful votes
Follow Mike C.
Unfollow Mike C.
Send Message
Share Review
Report Review

Great Service
November 4, 2015

I just tried NYBOX service for the first time and am very pleased at how fast I received my items perfectly packed as I requested in their Additional Requests section, when requesting shipping. GREAT JOB NYBOX and Thanks

Date of experience: November 4, 2015
Virginia
1 review
7 helpful votes
Follow keith c.
Unfollow keith c.
Send Message
Share Review
Report Review

When I lived in Europe 30 years ago my expatriate friends and I were always challenged with getting our familiar USA brands easily without all the import hassles. NYBOX now solves this. Shoppers can get the items they want on impulse without concern for wild freight minimums and costs. I recommend NYBOX to all my friends overseas (and it saves me from having to schlep souvenirs in my luggage) when I go over there.

Date of experience: November 29, 2015
Saudi Arabia
1 review
6 helpful votes
Follow Abdulhalim H.
Unfollow Abdulhalim H.
Send Message
Share Review
Report Review

Your service is great
January 18, 2017

I'll continue to use your service and am also recommending it on Twitter and Facebook. Thank you for making shopping from the USA easy.

Date of experience: January 18, 2017
Switzerland
1 review
9 helpful votes
Follow roberto m.
Unfollow roberto m.
Send Message
Share Review
Report Review

Living in Italy I only use nybox.com and am more than pleased with all aspects of their first class services. I tell all of my friends and associates about them. They are molto bene!

Date of experience: December 1, 2015
New York
1 review
7 helpful votes
Follow Massoud A.
Unfollow Massoud A.
Send Message
Share Review
Report Review

I tried many forwarders before NYbox, but no one else will combine packages and make them smaller for standard members. This brings my cargo price down to half!

The rates page is easy to read, they have cargo calculator, and they don't have any extra hidden taxes and stuff. They only charge what you see on that page. They have the best cargo rates for my country United Arab Emirates.

They are fast. If I get a package in the morning, I can send it with cargo in the evening. Most of the time, my packages are in and out of their warehouse in 24 hours.

They have Delaware address with no sales tax. If you use this address, it takes some extra days to receive the package, but you do not pay for sales tax with this address. You can use the New York address for fast cargo but sometimes you pay ~9% tax.

Now they also have carrier selection so you can choose what cargo company you want to use. If you choose USPS, you will receive with government post office.

Finally, they help very much with customs. My country has very strict customs, they do not let anything in if the declaration is not correct. NYbox are experts in customs declaration, they write good descriptions and there is less chance of cargo getting stuck in customs.

Date of experience: September 16, 2016
New York
1 review
7 helpful votes
Follow Henry C.
Unfollow Henry C.
Send Message
Share Review
Report Review

NYBOX is Great shipping company because they take better care of packages that require careful packaging. They protect the packages inside and out to make sure my packages make it safely. They do Repacks, Great customer service. Saved lots of money using their services. I've seen more mistakes on UPS, and Amazon, and I Like Amazon but they can be a bit expensive. I trust NYBOX with my packages and UPS to deliver an NYBOX worked on Package.

Date of experience: October 4, 2016
New York
1 review
6 helpful votes
Follow cliff v.
Unfollow cliff v.
Send Message
Share Review
Report Review

Using Nybox was the best thing i ever did. The staff is kind andvery helpful. I constantly recommend them to all my friends and will continue to use this company going forward

Date of experience: October 6, 2016
New Jersey
1 review
7 helpful votes
Follow Zeko A.
Unfollow Zeko A.
Send Message
Share Review
Report Review

I have used this services from two countries, Albania as well as Macedonia and each and ever time NYBox delivers. No issues on time service. Highly recommend.

Date of experience: November 30, 2015
New York
1 review
7 helpful votes
Follow Robert R.
Unfollow Robert R.
Send Message
Share Review
Report Review

Great service, packing and shipping-- they pay careful attention to detail and are prompt with tracking information. Highly recommend for international shipping!

Date of experience: September 22, 2016
New York
1 review
7 helpful votes
Follow Jenny C.
Unfollow Jenny C.
Send Message
Share Review
Report Review

Nybox worker are great at following instructions when you request a repacked. Customer service are nice and always mange to get your problem solved. Great job NYBOX! - Jenny C.

Date of experience: September 27, 2016
Norway
1 review
0 helpful votes
Follow Kenny G.
Unfollow Kenny G.
Send Message
Share Review
Report Review

Very reliable!
March 2, 2017

I have been a customer since 2008 and only had excellent experience! The shipments are always well packed and the customer support is superb.

Date of experience: March 2, 2017
New York
1 review
9 helpful votes
Follow Banu V.
Unfollow Banu V.
Send Message
Share Review
Report Review

Customer Services
September 12, 2016

I worked with this company whenever I have a problem with my shipments they always staying in touch with me. Quick reply. Effective services. Appreciate their services.

Date of experience: September 11, 2016
Qatar
1 review
1 helpful vote
Follow Hassan a.
Unfollow Hassan a.
Send Message
Share Review
Report Review

Alkhorri
May 21, 2020

Stay away... service very poor. Very poor.
At first they were good. Now the service is very bad and they do not answer any questions

Date of experience: May 21, 2020
AE
1 review
5 helpful votes
Follow sara o.
Unfollow sara o.
Send Message
Share Review
Report Review

Very bad service!
January 9, 2017

I had two shipment one, used repacking options paid a huge total amount to ship them. One package arrives the second doesn't! I check my shipment history in NYbox site, it shows me that both were delivered! I contact them they tell me ''Sorry, we were not able to ship one of them, if you want it you have to pay 45$'' I mean I have to pay again for a separate shipping when I paid taxes and shipment amount for two in the first time! Why is it showing delivered for both packages! Why didn't anyone inform me that they cant deliver the second one and waited for me to contact them!?!?! Why was I charged for repacking if they wouldn't repack the packages! Why is the courier option available to me if they cant ship all my shipments?! Why is customer support so careless when they reply to my emails! If you are not from the US just be careful with them, they could screw up and then you are helpless because they just want you to pay pay pay! I am disappointed with their service its my first and last time to deal with them for sure.

Date of experience: January 9, 2017
Italy
1 review
5 helpful votes
Follow Gianluca G.
Unfollow Gianluca G.
Send Message
Share Review
Report Review

I used many times nybox services to redirect my package to Italy and i was always really happy with them. They have an awesome live support Too

Date of experience: November 23, 2016
Turkey
1 review
7 helpful votes
Follow bengu O.
Unfollow bengu O.
Send Message
Share Review
Report Review

Review stuff
January 7, 2016

Your firm gives good services and i am really glad. Your stuffes ls very kind and helpfull when i have a prablems wlth some works, especially inci yildirim. She is professional wlth this work.

Date of experience: January 7, 2016
New York
1 review
6 helpful votes
Follow Troy B.
Unfollow Troy B.
Send Message
Share Review
Report Review

Customer Servie
August 27, 2016

Been using for over 6 months. Shipped a few hazmats with no problems. Transaction was smooth. It took a little time but it went seamless

Date of experience: August 27, 2016
Australia
1 review
7 helpful votes
Follow Charles L.
Unfollow Charles L.
Send Message
Share Review
Report Review

BEST rates, FAST, and very professional handling. They make it so damned easy, and affordable. THIS IS HOW IT IS SUPPOSED TO BE DONE! Why can't every business be as awesome as these people?

Date of experience: November 29, 2015

Overview

NYBox has a rating of 3.7 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention and customer service. NYBox ranks 14th among Mail Forwarding sites.

service
15
value
15
shipping
15
returns
12
quality
13