Nuts.com

I was happy first time ordered (chose a plan where it's auto sent each week). First order came on time and was excellent. Next time order was late by days, but company did reorder and send out finally received, I was also given credit. Well unfortunately the deliveries kept coming late and I run a rehabilitation so I cannot afford for the orders to be late… After trying to get them to deliver on time and also talking with them about being overcharged (discount is supposed to be applied to every week purchase bc of autopsy and amount ordered) I was not given discount ever. I was told that the amount would be refunded and that they would have someone reach out (supervisor etc) so we can address the late delivery (as I pay for the shipping I get etc). No such call, won't respond to emails regarding the fact I NEVER received refund for Oder nor the overcharged amount. I have tried to call each time they tell me someone will reach out never happens. I would NOT recommend this company. To be honest most of the peanuts are broken super dark, and many empty..

Super impressed with quality and packaging! Was a little worried about ordering because I've never gotten food on line but I will order again and again! This is a great product!

When placing an order 1st time i didn't realize my automatic fill put wrong shipping address. I immediately emailed them and received an email back with in minutes from BRIAN H that he corrected that for me! Can't wait for my delivery and bravo BRIAN H for fixing my mistake so fast!

Made order.
Checked out.
Entered shipping address.
Billing address is a PO in a "different town" (USPS assigns town names to locations irregardless of what the community uses)
Nuts emailed me to say-we are gonna cancel your order cause we think youre a liar(or some lawyer speak) unless you reply.
I replied.
No response.
They canceled the order.
I RE-ordered thinking they were idiots and the robots hate life.
NOPE.
Same story, second verse.
Email from CS.
Replied immediately.
No response.
Canceled.
FRIDIOTS.
Why the $#%^&* would you have options to enter different shipping and billing if you refuse to accept that its POSSIBLE to have different shipping and billing.
And why would EVERY online retailer in the last 20 years be able to get past that idea and send me the stuff I order, on time, with zero questions?
Do NOT buy from nuts.com
NUTS to them.
Thats apparently the problem with TERRIBLE customer service/training and who knows what else.

Nuts.com made good on a package which had arrived damaged; they gave me credit to buy something of equal value. My purchases were shipped promptly. The quality of their products is excellent.

The can of assorted nuts were semi alright, but the lid had rust, as if in water or shelved too long.
I will NEVER order anything else again. I'd rather go to Walmart.
Marie

Advertised promotions not available on site. When I asked for owner's (says family business") response was that he does not have a direct email. SURE>>>>>>>>>>>>>>>>>

We just received our order of organic dry persimmons. It was very fresh and delicious as always. Thank you so much for your hard work and cute packaging!

I am so surprised to see negative reviews. I have ordered about 4 times this past year. Never a problem and the nuts and dried fruits always superior. One issue: Shipping should be free

I have been ordering my fruitcake ingredients from Nuts.com for years. This batch is old, dry and hard, I am so disappointed. I won't take another chance on them.

I placed two separate orders from this company-BOTH ORDERS containing chocolate products-because the company claims that they do overnight delivery. Three days passed, NO DELIVERY. Today I received a notice that the products will take at least FOUR DAYS TO DELIVER, even though the company is only ONE STATE AWAY and I ordered BEFORE THE WEEKEND. Damn, it's a good thing that the company CHARGED ME EXTRA to send the food in heat-resistant packaging. I'm betting that when it finally arrives, that everything that is chocolate will be a melted mess... then the company won't refund my money (and their products are EXPENSIVE)!:-(

The trail mixes are healthy and delicious. They're great to take on the go They are always fresh. Nuts are anti-inflammatory for your health

I can't even begin to tell you how satisfied with this company. I first ordered Lemon Drops that are outrageously good, I then ordered the circus peanuts, something my Mother used to buy when I was a kid, they brought back many fond memories, and the shipping is FAST I ordered on Wednesday afternoon, it was here on Thursday morning, After looking at there many products I am thinking I will be ordering a few more things, more than satisfied with this company.

I ordered 3 bags of ASSORTED mini fruit slices and all three bags were mostly green ones. I would say 90% GREEN. What a disappointment. The full size slices were fine and that's why I ordered the mini ones.

I have been ordering from this site for a few years at first, they were fantastic. VERY fresh nuts, super high quality. Yes, you paid a premium price for that, but you received a superior product. I don't know what changed, but for the last two years, the nuts have been terrible. Not even remotely fresh, and in the case of cashews, completely without flavor. I can buy a can or jar of planters peanuts from any local grocery store and get a fresher smelling/tasting product, and there is no ridiculous shipping charge. Imho, the biggest problem with nuts.com is that they store the nuts in non vacuum sealed plastic bags, flee we which, from the lack of fresh smell and taste, seems to be the culprit of the lack of freshness. I have decided that I will no longer ever buy nuts from any source that are not vacuum packed. Such a simple solution, yet not followed in practice out of pure greed. If you are trying to sell a perceived "premium" product, yet you do nothing to ensure the product is truly premium, you deserve, no, you NEED to fail spectacularly.