I have bought many NOW supplements trough the years, I mean a lot! I noticed some will go bad or change color after a while of opening but way before the expiration date.
Recently for the first time ever I reached out to customer service and told them about yellowing of some supplements, the answer was " you left it open, moisture got in hence the yellowing " will never spend a dime on their products again!
Don't bother asking their "customer service" for help re a product. They are so rude and unhelpful. The rave reviews for their products on their website are written by their employees. Many times, after you've spent time looking for a product on their website, you will find that they are out of stock. And again, if you inquire as to availability, rudeness. IMHO, all of this points to a company not worthy of my trust. There are plenty of alternatives. Stay away from Now.
BUG HATCH designed top which make it go stale and lets in bugs and germs to make sure customer throws it out and buys more. When they used the old threaded caps it stayed fresh 100 times longer. Lots of new style food & supplement packaging is designed to make it go bad very fast..
I placed an order with NOWFoods in May. I was notified by FedEX that my package had been lost in transit. I immediately called NOWFoods to request a refund. One month and three phone calls later I still don't have a refund. I'll be looking for a new brand.
I have recently found the supplement Astaxanthin to be extremely beneficial to my eye health. I have a progressive eye condition called Keratoconus... it is the ongoing thinning and cone shaping of the cornea of the eye. Besides this condition, as I have grown older, by ability to focus for long periods of time on the computer was significantly reduced and the clarity of my eyesight has become strained.
Since taking this Astaxanthin product from Now Supplements for over 2 months now, my eyesight has significantly improved (become sharper) and I am able to spend much longer hours in front of the computer screen.
Trustworthy and reliable products; good quality. I order from them regularly for my small business. Have tried other brands, but have been dissatisfied with most. Great prices too!
All these are scammers and crooks at Now Foods including owner son Dan Richard. Their practices violate many laws and ethics.
I highly recommend to buy from other reputed brands.
I use several Now Foods products and am satisfied with them. The packaging is excellent, seals well my products. The website offers a lot of good info on supplements and health in general.
I used to buy supplements from Now Foods. They are cheap and quality. The latest product I bought from you was a XyliWhite toothpaste. I like it so far.
Worst custom service ever! Pills with black mold that caused various awful side effects! Do yourself a favour and choose a different brand..
Received a bottle of wheat germ oil. Asked for them to replace. Basically they said no. Not really sure why they would not stand by their product.
NOW NAC has mold inside capsules.
NOW response is buyer beware. No refunds or replacements.
Do not buy from NOW.
I purchase some products from them only as the price is very good as well as the quality for example Vit A 10,000 IU capsules.
Now Foods has a rating of 2.3 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Now Foods ranks 248th among Vitamins & Supplements sites.