website thubmnail of Now Foods
How would you rate Now Foods?
grey star
grey star
grey star
grey star
grey star
Vermont
1 review
6 helpful votes
Follow Sam O.
Unfollow Sam O.
Send Message
Share Review
Report Review

I have bought many NOW supplements trough the years, I mean a lot! I noticed some will go bad or change color after a while of opening but way before the expiration date.
Recently for the first time ever I reached out to customer service and told them about yellowing of some supplements, the answer was " you left it open, moisture got in hence the yellowing " will never spend a dime on their products again!

Date of experience: April 9, 2023
Wisconsin
27 reviews
157 helpful votes
Follow Ann O.
Unfollow Ann O.
Send Message
Share Review
Report Review

Don't bother asking their "customer service" for help re a product. They are so rude and unhelpful. The rave reviews for their products on their website are written by their employees. Many times, after you've spent time looking for a product on their website, you will find that they are out of stock. And again, if you inquire as to availability, rudeness. IMHO, all of this points to a company not worthy of my trust. There are plenty of alternatives. Stay away from Now.

Date of experience: January 25, 2024
Alabama
3 reviews
19 helpful votes
Follow Annie B.
Unfollow Annie B.
Send Message
Share Review
Report Review

BUG HATCH designed top which make it go stale and lets in bugs and germs to make sure customer throws it out and buys more. When they used the old threaded caps it stayed fresh 100 times longer. Lots of new style food & supplement packaging is designed to make it go bad very fast..

Date of experience: April 1, 2019
Florida
1 review
9 helpful votes
Follow ANGELA L.
Unfollow ANGELA L.
Send Message
Share Review
Report Review

I placed an order with NOWFoods in May. I was notified by FedEX that my package had been lost in transit. I immediately called NOWFoods to request a refund. One month and three phone calls later I still don't have a refund. I'll be looking for a new brand.

Date of experience: June 24, 2021
Oregon
5 reviews
8 helpful votes
Follow Joseph A.
Unfollow Joseph A.
Send Message
Share Review
Report Review

I have recently found the supplement Astaxanthin to be extremely beneficial to my eye health. I have a progressive eye condition called Keratoconus... it is the ongoing thinning and cone shaping of the cornea of the eye. Besides this condition, as I have grown older, by ability to focus for long periods of time on the computer was significantly reduced and the clarity of my eyesight has become strained.

Since taking this Astaxanthin product from Now Supplements for over 2 months now, my eyesight has significantly improved (become sharper) and I am able to spend much longer hours in front of the computer screen.

Date of experience: December 2, 2012
New Jersey
3 reviews
27 helpful votes
Follow Kim L.
Unfollow Kim L.
Send Message
Share Review
Report Review

Trustworthy and reliable products; good quality. I order from them regularly for my small business. Have tried other brands, but have been dissatisfied with most. Great prices too!

Date of experience: May 15, 2020
Michigan
1 review
1 helpful vote
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

All these are scammers and crooks at Now Foods including owner son Dan Richard. Their practices violate many laws and ethics.
I highly recommend to buy from other reputed brands.

Date of experience: October 17, 2023
Florida
83 reviews
175 helpful votes
Follow Rodrigo D.
Unfollow Rodrigo D.
Send Message
Share Review
Report Review

I use several Now Foods products and am satisfied with them. The packaging is excellent, seals well my products. The website offers a lot of good info on supplements and health in general.

Date of experience: July 16, 2017
New York
3 reviews
3 helpful votes
Follow Rebecca C.
Unfollow Rebecca C.
Send Message
Share Review
Report Review

Like it so far
May 11, 2020

I used to buy supplements from Now Foods. They are cheap and quality. The latest product I bought from you was a XyliWhite toothpaste. I like it so far.

Date of experience: May 11, 2020
Israel
2 reviews
17 helpful votes
Follow Tali P.
Unfollow Tali P.
Send Message
Share Review
Report Review

Worst custom service ever! Pills with black mold that caused various awful side effects! Do yourself a favour and choose a different brand..

Date of experience: July 4, 2020
Texas
2 reviews
7 helpful votes
Follow Billy G.
Unfollow Billy G.
Send Message
Share Review
Report Review

Received a bottle of wheat germ oil. Asked for them to replace. Basically they said no. Not really sure why they would not stand by their product.

Date of experience: August 2, 2021
Maryland
1 review
1 helpful vote
Follow Susan J.
Unfollow Susan J.
Send Message
Share Review
Report Review

NOW NAC has mold inside capsules.

NOW response is buyer beware. No refunds or replacements.

Do not buy from NOW.

Date of experience: September 22, 2023
GB
5 reviews
3 helpful votes
Follow Fredda M.
Unfollow Fredda M.
Send Message
Share Review
Report Review

I purchase some products from them only as the price is very good as well as the quality for example Vit A 10,000 IU capsules.

Date of experience: June 7, 2019

Overview

Now Foods has a rating of 2.3 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Now Foods ranks 248th among Vitamins & Supplements sites.

service
3
value
2
shipping
1
returns
2
quality
2